Announcements

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Cast from Android to Roku

There should be a way to cast to Roku like you can to a PlayStation. Having to search for songs with the Roku remote is too cumbersome.

  • Gig Goer
  • There should be a way to cast to Roku like you can to a PlayStation. Having to search for songs with the Roku remote is too cumbersome.
  • Lollyr85
  • Newbie
  • 3305 Views
  • 5 comments
  • 20 likes
  • cast
    Roku app
  • Not An Issue
  • 3305 Views
  • 5 comments
  • 20 votes

Lyrics not appearing

Device: OSXOperating System Version: El CapitanSpotify Version:1.0.28.87.g8f9312a4Description: Lyrics dont show up for any song. I have even checked songs that I know have lyrics tooTo reproduce:Play a songclick to view lyricsWorkaround: N/A Addition...

  • Casual Listener
  • Device:  OSX Operating System Version:  El Capitan Spotify Version: 1.0.28.87.g8f9312a4 Description:  Lyrics dont show up for any song. I have even checked songs that I know hav...
  • MattSuda
  • Spotify Star
  • 5335 Views
  • 12 comments
  • 20 likes
  • Mac
  • Not An Issue
  • 5335 Views
  • 12 comments
  • 20 votes

Can't add songs to collaborative playlists on Spotify Web Player

Can't add songs to collaborative playlists on Spotify Web Player since a recent update - unless I'm missing it somehow. Either way not obvious at all. Can still do it on phone. Seems an incredibly basic thing to overlook in an update.

  • Casual Listener
  • Can't add songs to collaborative playlists on Spotify Web Player since a recent update - unless I'm missing it somehow. Either way not obvious at all. Can still do it on phone. Seems an incredib...
  • Pook-Terror
  • Casual Listener
  • 5800 Views
  • 11 comments
  • 19 likes
  • collaborative playlists
    Web Player
  • Not An Issue
  • 5800 Views
  • 11 comments
  • 19 votes

Malaysian student discount?

Don't you have a student discount for Malaysian students?

  • Casual Listener
  • Don't you have a student discount for Malaysian students? 😞
  • ErwinSuwito
  • Regular
  • 10890 Views
  • 4 comments
  • 19 likes
  • Not An Issue
  • 10890 Views
  • 4 comments
  • 19 votes

Removed features: Popular Playlists with Artist in them and Where Is This Artist Popular?

This annoys me to no end, since I used this all the time.Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists they'd be found.And now those are gone. Why?

  • Casual Listener
  • This annoys me to no end, since I used this all the time. Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists the...
  • Hubo
  • Spotify Star
  • 1920 Views
  • 13 comments
  • 18 likes
  • Desktop
    Mac
    Web Player
    Windows
  • Not An Issue
  • 1920 Views
  • 13 comments
  • 18 votes

Spotify on Apple iWatch 3

So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch.... a) if and when will spotify create this?b) considering transfering to apple music because apple music will stream to...

  • Casual Listener
  • So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch....   a) if and when will spotify create this? b) considering...
  • MattSuda
  • Spotify Star
  • 13334 Views
  • 5 comments
  • 17 likes
  • Not An Issue
  • 13334 Views
  • 5 comments
  • 17 votes

Web Player suddenly not working (internet explorer)

I've been listening to Spotify on Windows in Internet Explorer for almost two months and never had a problem and today I went to listen to Spotify playlist but the website won't let me access any of it's content. Instead, it tells me to "Enable the w...

  • Casual Listener
  • I've been listening to Spotify on Windows in Internet Explorer for almost two months and never had a problem and today I went to listen to Spotify playlist but the website won't let me access any of ...
  • LILLITH
  • Newbie
  • 4283 Views
  • 27 comments
  • 17 likes
  • Not An Issue
  • 4283 Views
  • 27 comments
  • 17 votes

Last.Fm scrobble is not connected anymore.

There are many people who are dissappointed on this new web player layout. the most dissapointing thing is that last.fm is not connected anymore. i read it somewhere that they found it "a low usage" but it was one of the main reasons we have last.fm ...

  • Music Fan
  • There are many people who are dissappointed on this new web player layout.    the most dissapointing thing is that last.fm is not connected anymore. i read it somewhere that they found it...
  • hans-jürgen
  • Roadie
  • 289 Views
  • 5 comments
  • 17 likes
  • lastfm
  • Not An Issue
  • 289 Views
  • 5 comments
  • 17 votes

Release Radar from previous week

I forgot to save one song that I particularly liked from last week's Release Radar playlist which of course was reset today. Is there any way I can see the track list from last week? I will recognize it as soon as I see it. Thanks in advance!

  • Casual Listener
  • I forgot to save one song that I particularly liked from last week's Release Radar playlist which of course was reset today. Is there any way I can see the track list from last week? I will recognize...
  • thedavewilkie
  • Casual Listener
  • 22944 Views
  • 11 comments
  • 17 likes
  • Not An Issue
  • 22944 Views
  • 11 comments
  • 17 votes

Spotify Radio on Android: endless mode gone, stops after fixed playlist.

Device:all Android devices Operating System Version:Android 6.0.1 Spotify Version:4.7.0.878 Description:Starting a radio station on the Spotify Android app used to start an endless mode playing different songs everytime the radio was started anew. No...

  • Regular
  • Device: all Android devices  Operating System Version: Android 6.0.1  Spotify Version: 4.7.0.878  Description: Starting a radio station on the Spotify Android app used to start ...
  • Tryggvi_bt
  • Newbie
  • 2298 Views
  • 13 comments
  • 17 likes
  • Android
    Radio Stations
  • Not An Issue
  • 2298 Views
  • 13 comments
  • 17 votes

BeoPlay A9 not supported anymore?

After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/page/1/thread-id/50566). Leaving me with an expensiv...

  • Music Fan
  • After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/p...
  • JuanSebastian
  • Roadie
  • 2033 Views
  • 1 comments
  • 16 likes
  • Hardware Partner
  • Not An Issue
  • 2033 Views
  • 1 comments
  • 16 votes

Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

  • Casual Listener
  • Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...
  • xeode
  • Casual Listener
  • 9455 Views
  • 8 comments
  • 15 likes
  • Crossfade
  • Not An Issue
  • 9455 Views
  • 8 comments
  • 15 votes

we're not able to play this video in your current location

Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i want my music playlist to be continuous with no com...

  • Regular
  • Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i ...
  • Jcuna
  • Casual Listener
  • 17436 Views
  • 13 comments
  • 15 likes
  • Video Not Playing
  • Not An Issue
  • 17436 Views
  • 13 comments
  • 15 votes

Podcasts on iPod

Is there some way to be able to listen to podcasts on an iPod? I primarily listen to Spotify on my iPod -- hardly ever on my phone, as I can't waste phone data and battery life on something I could do on my iPod. I'm finding it frustrating that I can...

  • Casual Listener
  • Is there some way to be able to listen to podcasts on an iPod?  I primarily listen to Spotify on my iPod -- hardly ever on my phone, as I can't waste phone data and battery life on something I c...
  • andrejedyn
  • Newbie
  • 2569 Views
  • 5 comments
  • 15 likes
  • iOS
  • Not An Issue
  • 2569 Views
  • 5 comments
  • 15 votes

Epic collection, friend. Your music is all filled up. To save more, you'll need to remove some songs

This is bull**bleep**. I pay for this app and should be allowed to save more music. Please let me know if i should cancel my subscription and move on to a better service because this is a big dealbreaker. This is ridiculous.

  • Casual Listener
  • This is bull**bleep**. I pay for this app and should be allowed to save more music. Please let me know if i should cancel my subscription and move on to a better service because this is a big dealbre...
  • plasticloud
  • Regular
  • 1501 Views
  • 6 comments
  • 15 likes
  • Not An Issue
  • 1501 Views
  • 6 comments
  • 15 votes

Spotify is Russia

I just read a sponsered post on facebook about spotify finally coming to Russia, can anyone confirm this? And ,if it's true, does anyone know when? I just moved to russia a month ago and spotify has all my music so i would love it if these news turn ...

  • Regular
  • I just read a sponsered post on facebook about spotify finally coming to Russia, can anyone confirm this? And ,if it's true, does anyone know when? I just moved to russia a month ago and spotify has ...
  • Hubo
  • Spotify Star
  • 3637 Views
  • 1 comments
  • 15 likes
  • Russia
  • Not An Issue
  • 3637 Views
  • 1 comments
  • 15 votes

Spotify Web Player redirecting to open.spotify.com

play.spotify.com redirects to open.spotify.com on some browsers. This version of the web player is just not acceptable. I was able to get troubleshooting steps for this through live chat once before but I don't see this feature available anymore. The...

  • Music Fan
  • play.spotify.com redirects to open.spotify.com on some browsers. This version of the web player is just not acceptable.   I was able to get troubleshooting steps for this through live cha...
  • MonicaM_Bogota
  • Roadie
  • 584 Views
  • 2 comments
  • 15 likes
  • Desktop
    Mac
    Web Player
    Windows
  • Not An Issue
  • 584 Views
  • 2 comments
  • 15 votes

Google Home Playing Wrong Song

Hello,I have a google home and have been using it ever since it came out in the UK. But recently I could ask it "Play river by Eminem" it would respond saying its playing "river by Eminem" but end up playing some other random song. This isn't the onl...

  • Casual Listener
  • Hello, I have a google home and have been using it ever since it came out in the UK. But recently I could ask it "Play river by Eminem" it would respond saying its playing " rive...
  • Alfredo
  • Roadie
  • 9002 Views
  • 39 comments
  • 14 likes
  • Not An Issue
  • 9002 Views
  • 39 comments
  • 14 votes

Spotify - Fix Shuffle or I will cancel

We all know that your shuffle algorithm is completely **bleep**ing broken. I've seen countless posts without any foolproof solution. I've tried every single recommendation people have posted here and none of them should be a recommendation frankly. S...

  • Regular
  • We all know that your shuffle algorithm is completely **bleep**ing broken. I've seen countless posts without any foolproof solution. I've tried every single recommendation people have posted here and...
  • Alfredo
  • Roadie
  • 668 Views
  • 2 comments
  • 14 likes
  • shuffle
  • Not An Issue
  • 668 Views
  • 2 comments
  • 14 votes

Two Factor Authentication for new devices

I recently had to go through the reset of my account due to the Spotiamb 0.2.1 hack. While I do not believe this breach was due to actions of mine, simply adding an option for two factor authentication when registering new devices would limit somethi...

  • Casual Listener
  • I recently had to go through the reset of my account due to the Spotiamb 0.2.1 hack. While I do not believe this breach was due to actions of mine, simply adding an option for two factor authenticati...
  • Hubo
  • Spotify Star
  • 263 Views
  • 1 comments
  • 14 likes
  • Not An Issue
  • 263 Views
  • 1 comments
  • 14 votes

Env: prod