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Ongoing Issues

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Forum Posts

Open.spotify.com URLs don't automatically open app anymore

In the web player (which still uses Flash?) I've checked 'Play open.spotify.com URLs in desktop app'. In the app I've switched on 'Allow Spotify to be opened from thew web'. But when I enter an open.spotfify.com URL in any browser (Safari, Firefox, C...

settings.jpeg
  • Music Fan
  • In the web player (which still uses Flash?) I've checked 'Play open.spotify.com URLs in desktop app'. In the app I've switched on 'Allow Spotify to be opened from thew web'.   But w...
  • Hobbamok
  • Newbie
  • 2246 Views
  • 2 comments
  • 3 likes
  • Desktop
    Mac
    Web Player
  • Not An Issue
  • 2246 Views
  • 2 comments
  • 3 votes

Samsung Gear 3

Hi. CAN i PLAY SPOTIFY ON MY SAMSUNG GEAR 3 WITHOUT A WIFI OR BLUETOOTH CONNECTION TO MY PHONE? Im getting conflicting reports on online forums.

  • Casual Listener
  • Hi. CAN i PLAY SPOTIFY ON MY SAMSUNG GEAR 3 WITHOUT A WIFI OR BLUETOOTH CONNECTION TO MY PHONE? Im getting conflicting reports on online forums.
  • vdovi15
  • Newbie
  • 123 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 123 Views
  • 2 comments
  • 0 votes

Daily Mix doesn't remove an artist

hello there, I've repeatedly pressed the "remove this artist from your mix" when listening to my daily mix, yet it never does. I always get the confirmation of "Your mix is now free of Gucci Mane." However, I keep noticing that his music still shows ...

  • Casual Listener
  • hello there, I've repeatedly pressed the "remove this artist from your mix" when listening to my daily mix, yet it never does. I always get the confirmation of "Your mix is now free of Gucci Mane."&n...
  • Chris
  • Spotify
  • 6831 Views
  • 51 comments
  • 9 likes
  • iOS
  • Not An Issue
  • 6831 Views
  • 51 comments
  • 9 votes

Strangers keep logging into my spotify account

Complete strangers continue to log on to my spotify account and play music. They have made their own playlists and there has been a few times I have logged on and seen them actually playing music. I have changed my password 3 times and have logged ou...

  • Casual Listener
  • Complete strangers continue to log on to my spotify account and play music. They have made their own playlists and there has been a few times I have logged on and seen them actually playing music. I ...
  • Richardalexande
  • Newbie
  • 515 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 515 Views
  • 2 comments
  • 0 votes

iPod support

Why can I not sync my iPod classic anymore to my spotify account. I found this but it doesn’t work. http://www.dummies.com/social-media/spotify/how-to-sync-spotify-music-to-your-ipod/

  • Casual Listener
  • Why can I not sync my iPod classic anymore to my spotify account. I found this but it doesn’t work.    http://www.dummies.com/social-media/spotify/how-to-sync-spotify-music-to-your-ipod/
  • Mark77moore
  • Casual Listener
  • 270 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 270 Views
  • 2 comments
  • 0 votes

Duplicate songs in Spotify's database (same album duplicates)

This is a problem I have noticed for over a year now and I would like to know more about it and if there are plans to address it. The issue is that there are songs that appear multiple times in the Spotify database. I understand this is by design in ...

  • Casual Listener
  • This is a problem I have noticed for over a year now and I would like to know more about it and if there are plans to address it.   The issue is that there are songs that appear multiple times...
  • Alfredo
  • Roadie
  • 491 Views
  • 1 comments
  • 1 likes
  • database
    Duplicate Songs
    duplicates
    mixes
    music
  • Not An Issue
  • 491 Views
  • 1 comments
  • 1 votes

New UI problem on Windows 10 (Windows Store Edition)

Since update 1.0.75, UI has a problem there is a small space between the taskbar and the Spotify window when maximized.You can see a thin white line between the window and the taskbar

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  • Casual Listener
  • Since update 1.0.75, UI has a problem there is a small space between the taskbar and the Spotify window when maximized. You can see a thin white line between the window and the taskbar
  • Alfredo
  • Roadie
  • 1203 Views
  • 5 comments
  • 2 likes
  • UI Bug
    Windows 10
    Windows Store
  • Not An Issue
  • 1203 Views
  • 5 comments
  • 2 votes

Sometimes songs appear as not added to library (plus sign, not tick) but they are in library

This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remove all songs I have in my library and then add them...

  • Music Fan
  • This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remo...
  • Alfredo
  • Roadie
  • 478 Views
  • 4 comments
  • 0 likes
  • Android
    Desktop
    Linux
    Mac
    Mobile
    Web Player
  • Not An Issue
  • 478 Views
  • 4 comments
  • 0 votes

Album Cover Art Cropped?

I noticed the cover art for Tyler, The Creator Wolf album is mostly show the image but not completely? This issue has been going on for the last two years? Please fix it.

  • Casual Listener
  • I noticed the cover art for Tyler, The Creator Wolf album is mostly show the image but not completely? This issue has been going on for the last two years? Please fix it.
  • BranVasqez
  • Casual Listener
  • 2305 Views
  • 2 comments
  • 1 likes
  • Cover Art
    Cover Art Backdrop
    Cropped
    Mobile
    The Creator
    Tyler
    Wolf
  • Not An Issue
  • 2305 Views
  • 2 comments
  • 1 votes

Spotify for Bluestacks (or other Android app players)

Hello, Since yesterday (Mar. 17, 2018) Spotify no longer connects within Bluestacks. After re-installing OS the issue still persists. I'd like to know if there are others faced the same encounters. For your info, Android version has full offline capa...

  • Casual Listener
  • Hello,   Since yesterday (Mar. 17, 2018) Spotify no longer connects within Bluestacks. After re-installing OS the issue still persists. I'd like to know if there are others faced the same enco...
  • Maria_B
  • Moderator
  • 2543 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 2543 Views
  • 1 comments
  • 0 votes

Sound lagging using any of Gplay equalizers

Hi there, I'm experiencing annoying thing. If I use any of EQs on google play, the music start lagging (like scratch CD) right after I lock my phone (screen). The sound with EQ is marvelous, it really improve the sound from app. Please advise what to...

  • Regular
  • Hi there,   I'm experiencing annoying thing. If I use any of EQs on google play, the music start lagging (like scratch CD) right after I lock my phone (screen). The sound with EQ is marve...
  • Maria_B
  • Moderator
  • 460 Views
  • 7 comments
  • 0 likes
  • Android
  • Not An Issue
  • 460 Views
  • 7 comments
  • 0 votes

Spotify deletes offline music

Hello , This is about the fourth time or so that Spotify (for Windows, on my notebook) seems to lose all downloaded songs. It just loses all offline music and when I'm without an internet connection (for example, at school) I'm also without music. I ...

  • Regular
  • Hello ,   This is about the fourth time or so that Spotify (for Windows, on my notebook) seems to lose all downloaded songs. It just loses all offline music and when I'm without an internet co...
  • Hubo
  • Community Legend
  • 414 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows
  • Not An Issue
  • 414 Views
  • 2 comments
  • 0 votes

HELP! Spotify keeps connecting to someone else's account and iPhone, downloading all their music!

Hi, every day I see someone's iPhone is trying to connect to my Spotify (probably in my building) but there's no way to disconnect or undo it. So every day their iPhone is interrupting my music. Then, on top of that, all their songs will download to ...

  • Casual Listener
  • Hi, every day I see someone's iPhone is trying to connect to my Spotify (probably in my building) but there's no way to disconnect or undo it. So every day their iPhone is interrupting my music. Then...
  • Hubo
  • Community Legend
  • 795 Views
  • 1 comments
  • 0 likes
  • Desktop
    iOS
    Mobile
  • Not An Issue
  • 795 Views
  • 1 comments
  • 0 votes

Unable to Remove Connected Device

Have recently noticed that I can play spotify on a PlayStation 4 as a connected device, the only problem with this is I don’t have a PlayStation nor have I ever connected one. The PlayStation shows up on my phone and desktop app in the “connected to ...

  • Casual Listener
  •               Have recently noticed that I can play spotify on a PlayStation 4 as a connected device, the only problem with this is I don’t have a PlayStation nor h...
  • Julian
  • Moderator
  • 392 Views
  • 1 comments
  • 1 likes
  • Android
    Desktop
    playstation gaming ps4 music
    Windows
  • Not An Issue
  • 392 Views
  • 1 comments
  • 1 votes

The Spotify shuffle is the worst!

I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t save all these songs so that I can hear the same on...

  • Casual Listener
  • I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t ...
  • Alfredo
  • Roadie
  • 531 Views
  • 1 comments
  • 4 likes
  • Not An Issue
  • 531 Views
  • 1 comments
  • 4 votes

Dati Spotify riempiono la memoria

Salve, Uso su Android l'app di spotify e mi sono accorto che riproducendo per un secondo o per l'intera durata di una canzone vengono scaricati dei dati che incrementano la dimensione dell'app cosi facendo riempiono la memoria in poco tempo.. Is norm...

  • Casual Listener
  • Salve,  Uso su Android l'app di spotify e mi sono accorto che riproducendo per un secondo o per l'intera durata di una canzone vengono scaricati dei dati che incrementano la dimensione dell'app...
  • Alfredo
  • Roadie
  • 3369 Views
  • 1 comments
  • 2 likes
  • Not An Issue
  • 3369 Views
  • 1 comments
  • 2 votes

Steering wheel controls don't work with Chevy Sonic 2014 and Galaxy 7

As the title says, I've never been able to use my steering wheel controls for Spotify, even when I got one of those little bluetooth receivers. I've tried looking for answers, but I can never seem to find them

  • Casual Listener
  • As the title says, I've never been able to use my steering wheel controls for Spotify, even when I got one of those little bluetooth receivers. I've tried looking for answers, but I can never seem to...
  • Alfredo
  • Roadie
  • 1129 Views
  • 1 comments
  • 0 likes
  • Android
    Car
    Car Controls
    chevy
  • Not An Issue
  • 1129 Views
  • 1 comments
  • 0 votes

Account issues when listening to music

Hi for a few months now when i am listening to music a pop up comes up with "you are listening on " someones name" device or laptop" and my music keeps changing. This is starting to really annoy me. I have logged out of everything i have changed my p...

  • Casual Listener
  • Hi for a few months now when i am listening to music a pop up comes up with "you are listening on " someones name" device or laptop" and my music keeps changing. This is starting to really annoy me. ...
  • Hubo
  • Community Legend
  • 179 Views
  • 1 comments
  • 0 likes
  • Android
    Mobile
  • Not An Issue
  • 179 Views
  • 1 comments
  • 0 votes

Song doesn’t appear when i search it

Hello, so these days i’ve been wanting to listen to a song but when i search it with my spotify account it won’t appear. But it appears in my friend’s spotify account. Can somebody help me? Thank you in advance.

  • Casual Listener
  • Hello, so these days i’ve been wanting to listen to a song but when i search it with my spotify account it won’t appear. But it appears in my friend’s spotify account. Can somebody help me? Thank you...
  • Hubo
  • Community Legend
  • 467 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 467 Views
  • 1 comments
  • 0 votes

Albums deleted

Hello I use spotify a lot and recently found out that some albums are being added that once were not available such as Anthrax's debut album Fistful of Metal, but an album of theirs called Sound of White Noise is deleted. Idk whats happening xd Is th...

  • Regular
  • Hello I use spotify a lot and recently found out that some albums are being added that once were not available such as Anthrax's debut album Fistful of Metal, but an album of theirs called Sound of W...
  • Hubo
  • Community Legend
  • 280 Views
  • 1 comments
  • 0 likes
  • album
  • Not An Issue
  • 280 Views
  • 1 comments
  • 0 votes