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Ongoing Issues

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Forum Posts

Playlist gone on infomartion Section of the Artist

Where have gone the playlists in the information section of the artists?

  • Casual Listener
  • Where have gone the playlists in the information section of the artists? 😞
  • ookoo
  • Newbie
  • 322 Views
  • 2 comments
  • 6 likes
  • Not An Issue
  • 322 Views
  • 2 comments
  • 6 votes

Artists' About Section

Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where the artist has been discovered. I REALLY liked thos...

  • Casual Listener
  • Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where ...
  • jshernandez
  • Newbie
  • 728 Views
  • 3 comments
  • 6 likes
  • Desktop
    Windows
  • Not An Issue
  • 728 Views
  • 3 comments
  • 6 votes

Repeated songs on Discover Weekly

I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed several songs popping up on the list that have been ...

  • Casual Listener
  • I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed s...
  • andykirillov
  • Casual Listener
  • 1460 Views
  • 5 comments
  • 5 likes
  • Not An Issue
  • 1460 Views
  • 5 comments
  • 5 votes

Missing Running Playlist

I just logged into my account to go for a run, but the Running section is completely gone. Is it going to come back? Is it getting updated to return soon?

  • Casual Listener
  • I just logged into my account to go for a run, but the Running section is completely gone. Is it going to come back? Is it getting updated to return soon?
  • Hubo
  • Community Legend
  • 348 Views
  • 2 comments
  • 5 likes
  • Not An Issue
  • 348 Views
  • 2 comments
  • 5 votes

Running

The Running Option und er Browse is gone...An ideas Show to geht it back?

  • Casual Listener
  • The Running Option und er Browse is gone... An ideas Show to geht it back?
  • julia444
  • Newbie
  • 7765 Views
  • 2 comments
  • 5 likes
  • Not An Issue
  • 7765 Views
  • 2 comments
  • 5 votes

Fix shuffle, or I'm terminating my membership

Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sure), if you don't fix your infuriating shuffle algor...

  • Regular
  • Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sur...
  • Alfredo
  • Roadie
  • 118 Views
  • 1 comments
  • 5 likes
  • Not An Issue
  • 118 Views
  • 1 comments
  • 5 votes

Web Player skips every song on playlist

Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop....any other suggestions

  • Casual Listener
  • Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop......
  • Filiep
  • Newbie
  • 2107 Views
  • 37 comments
  • 6 likes
  • Web Player
  • Not An Issue
  • 2107 Views
  • 37 comments
  • 6 votes

The latest Web Player UI

Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smartphone/tablet oriented look, with too much wasted s...

  • Casual Listener
  • Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smar...
  • JuanCamilo
  • Roadie
  • 390 Views
  • 4 comments
  • 6 likes
  • missing controls
  • Not An Issue
  • 390 Views
  • 4 comments
  • 6 votes

Duplicate songs when shuffling artist

I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVotchKa. I shuffled this artist several times and this...

IMG_0550.PNG IMG_0551.PNG
  • Visitor
  • I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVot...
  • Alfredo
  • Roadie
  • 1911 Views
  • 1 comments
  • 5 likes
  • iOS
  • Not An Issue
  • 1911 Views
  • 1 comments
  • 5 votes

calificar canciones.

Por que no tengo la posibilidad de calificar y darle "me gusta" o "no me gusta" a una cancion? Si escucho una cancion que no me gusta necesito un boton para informarles que esa cancion especifico no me gusta y que se retire de la musica que escucho.A...

  • Visitor
  • Por que no tengo la posibilidad de calificar y darle "me gusta" o "no me gusta" a una cancion? Si escucho una cancion que no me gusta necesito un boton para informarles que esa cancion especifico no ...
  • AnaArango
  • Visitor
  • 8006 Views
  • 7 comments
  • 6 likes
  • like and dislike
  • Not An Issue
  • 8006 Views
  • 7 comments
  • 6 votes

Multiple registrations of same device in offline device list / downloaded music disappearing

Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...

  • Visitor
  • Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into t...
  • Gifpak
  • Visitor
  • 3757 Views
  • 15 comments
  • 5 likes
  • Android
    missing downloaded music
    Offline Devices
  • Not An Issue
  • 3757 Views
  • 15 comments
  • 5 votes

Shuffle not really shuffling

I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode. The problem is that I keep hearing the same songs repeat mulitple times in a listening session. I'm not sure why this is and I do not have the desire to edit the q...

  • Casual Listener
  • I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode.  The problem is that I keep hearing the same songs repeat mulitple times in a listening session.  I'm ...
  • ZullyB
  • Roadie
  • 634 Views
  • 10 comments
  • 5 likes
  • Not An Issue
  • 634 Views
  • 10 comments
  • 5 votes

Automatically delete cache folders

Spotify creates a huge amount of cache folders in Windows, but like a spoiled kid, don't know how to clean up after it self. Please teach Spotify some manners and clean up the empty and/or unused folders automatically, so that we don't have to clean ...

  • Regular
  • Spotify creates a huge amount of cache folders in Windows, but like a spoiled kid, don't know how to clean up after it self. Please teach Spotify some manners and clean up the empty and/or unuse...
  • Hubo
  • Community Legend
  • 932 Views
  • 1 comments
  • 5 likes
  • Windows
  • Not An Issue
  • 932 Views
  • 1 comments
  • 5 votes

The Spotify shuffle is the worst!

I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t save all these songs so that I can hear the same on...

  • Casual Listener
  • I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t ...
  • Alfredo
  • Roadie
  • 528 Views
  • 1 comments
  • 4 likes
  • Not An Issue
  • 528 Views
  • 1 comments
  • 4 votes

Nickel Creek - When you come back down - Not Working

Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason. Thanks!

  • Casual Listener
  • Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason.   Thanks!
  • dmerritt81585
  • Visitor
  • 2827 Views
  • 13 comments
  • 4 likes
  • not working
    song bug
    Song Unavailable
    Songs Issues
  • Not An Issue
  • 2827 Views
  • 13 comments
  • 4 votes

Disabling web player for open.spotify links

When I click open.spotify links, it directs me to the web player. I have seen a solution ( https://support.spotify.com/au/using_spotify/share_music/why-do-spotify-links-always-open-in-the-spotify-web-player/ ) to this but it appears the settings butt...

  • Casual Listener
  • When I click open.spotify links, it directs me to the web player. I have seen a solution     ( https://support.spotify.com/au/using_spotify/share_music/why-do-spotify-links-always-open-in-t...
  • Rickety_Cricket
  • Casual Listener
  • 348 Views
  • 6 comments
  • 5 likes
  • Desktop
    Web Player
  • Not An Issue
  • 348 Views
  • 6 comments
  • 5 votes

Un-heart a song

So i accidentally hearted a song i absolutely dislike on my daily mix, is there any way to un-heart it? my ocd is wildin'

  • Casual Listener
  • So i accidentally hearted a song i absolutely dislike on my daily mix, is there any way to un-heart it? my ocd is wildin'
  • Dar_lalalala
  • Casual Listener
  • 1060 Views
  • 4 comments
  • 5 likes
  • Desktop
  • Not An Issue
  • 1060 Views
  • 4 comments
  • 5 votes

Shuffle favors certain artists everytime

Recently everytime I shuffle I always see more popular bands in the top, multiple times: for example Disturbed, Linkin Park, Skillet. I don't want to listen to them so much, but Spotify seems to favor certain artists when shuffling. I have over 1700 ...

  • Music Fan
  • Recently everytime I shuffle I always see more popular bands in the top, multiple times: for example Disturbed, Linkin Park, Skillet. I don't want to listen to them so much, but Spotify seems to favo...
  • Alfredo
  • Roadie
  • 1010 Views
  • 1 comments
  • 4 likes
  • Android
    Desktop
    Linux
    Mobile
    Web Player
  • Not An Issue
  • 1010 Views
  • 1 comments
  • 4 votes

Spotify running

I can no longer find Spotify running! I usually go to browse and find it under genres and moods, but it's no longer there! Has it moved?? Help!

  • Regular
  • I can no longer find Spotify running! I usually go to browse and find it under genres and moods, but it's no longer there! Has it moved?? Help! 🙂
  • Hubo
  • Community Legend
  • 161 Views
  • 4 comments
  • 4 likes
  • Running
  • Not An Issue
  • 161 Views
  • 4 comments
  • 4 votes

Rap Monster & Wale 'Change' is gone..?

Um, the song 'Change' by Rap Monster & Wale is now gone from Spotify. I follow people who have the song on their Spotify but it won't load when I try to find it. Has it been taken down? I tried using a link but it doesn't work either. Is something br...

  • Casual Listener
  • Um, the song 'Change' by Rap Monster & Wale is now gone from Spotify. I follow people who have the song on their Spotify but it won't load when I try to find it. Has it been taken down? I tried u...
  • Copoissweet
  • Newbie
  • 3546 Views
  • 5 comments
  • 5 likes
  • Android
    Desktop
    iOS
    Mobile
  • Not An Issue
  • 3546 Views
  • 5 comments
  • 5 votes