Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Check to see if the issue you might be experiencing has already been reported and what status it is at.
Where have gone the playlists in the information section of the artists?
Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where the artist has been discovered. I REALLY liked thos...
I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed several songs popping up on the list that have been ...
I just logged into my account to go for a run, but the Running section is completely gone. Is it going to come back? Is it getting updated to return soon?
The Running Option und er Browse is gone...An ideas Show to geht it back?
Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sure), if you don't fix your infuriating shuffle algor...
Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop....any other suggestions
Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smartphone/tablet oriented look, with too much wasted s...
I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVotchKa. I shuffled this artist several times and this...
Por que no tengo la posibilidad de calificar y darle "me gusta" o "no me gusta" a una cancion? Si escucho una cancion que no me gusta necesito un boton para informarles que esa cancion especifico no me gusta y que se retire de la musica que escucho.A...
Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...
I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode. The problem is that I keep hearing the same songs repeat mulitple times in a listening session. I'm not sure why this is and I do not have the desire to edit the q...
Spotify creates a huge amount of cache folders in Windows, but like a spoiled kid, don't know how to clean up after it self. Please teach Spotify some manners and clean up the empty and/or unused folders automatically, so that we don't have to clean ...
I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t save all these songs so that I can hear the same on...
Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason. Thanks!
When I click open.spotify links, it directs me to the web player. I have seen a solution ( https://support.spotify.com/au/using_spotify/share_music/why-do-spotify-links-always-open-in-the-spotify-web-player/ ) to this but it appears the settings butt...
So i accidentally hearted a song i absolutely dislike on my daily mix, is there any way to un-heart it? my ocd is wildin'
Recently everytime I shuffle I always see more popular bands in the top, multiple times: for example Disturbed, Linkin Park, Skillet. I don't want to listen to them so much, but Spotify seems to favor certain artists when shuffling. I have over 1700 ...
I can no longer find Spotify running! I usually go to browse and find it under genres and moods, but it's no longer there! Has it moved?? Help!
Um, the song 'Change' by Rap Monster & Wale is now gone from Spotify. I follow people who have the song on their Spotify but it won't load when I try to find it. Has it been taken down? I tried using a link but it doesn't work either. Is something br...