Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Web Player update is awful

The new web player update is awful. If these new changes get implemented into the full app I'm ending my service.Here is a list of my issues:1. There is no radio button. It used to be on the left side, very easy to access. now its just gone, there's ...

  • Casual Listener
  • The new web player update is awful. If these new changes get implemented into the full app I'm ending my service. Here is a list of my issues: 1. There is no radio button. It used to b...
  • Younggurl101
  • Newbie
  • 1230 Views
  • 14 comments
  • 10 likes
  • Web Player
  • Not An Issue
  • 1230 Views
  • 14 comments
  • 10 votes

jkl;

asdf

  • Regular
  • asdf
  • happyboymoos
  • Visitor
  • 343 Views
  • 3 comments
  • 10 likes
  • 10000
    10k limit
    limit
    music collection
    music libary
    my music
    song limit
  • Not An Issue
  • 343 Views
  • 3 comments
  • 10 votes

Random songs are getting added to my library

Device:Windows, Iphone 6 plus Operating System Version:Windows 10, Ios 9.2.1 Spotify Version:1.0.26.132.ga4e3ccee on Computer, 5.3.0.1309 on iOS Description:Yeah, as the topic says every day or so a bunch of random songs get added to my library (maki...

  • Casual Listener
  • Device: Windows, Iphone 6 plus   Operating System Version: Windows 10, Ios 9.2.1   Spotify Version: 1.0.26.132.ga4e3ccee on Computer, 5.3.0.1309 on iOS   Description: Yeah, a...
  • vetteviper5
  • Visitor
  • 34986 Views
  • 6 comments
  • 10 likes
  • Desktop
    iOS
    Mobile
    Windows
  • Not An Issue
  • 34986 Views
  • 6 comments
  • 10 votes

Embed Playlist Code in an Email

I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? Thanks!

  • Casual Listener
  • I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? ...
  • thedominica
  • Visitor
  • 11474 Views
  • 6 comments
  • 9 likes
  • Desktop
  • Not An Issue
  • 11474 Views
  • 6 comments
  • 9 votes

Please let us mark ads as undesirable

I wholely accept that I have to listen to ads and am more than happy to do it as I'm not entirely keen on subscribing. However, there are certain ads that I do not wish to hear for various reason. The 2 ads that are making me create this today are #1...

  • Casual Listener
  • I wholely accept that I have to listen to ads and am more than happy to do it as I'm not entirely keen on subscribing.  However, there are certain ads that I do not wish to hear for various reas...
  • SergioDavid
  • Roadie
  • 256 Views
  • 1 comments
  • 9 likes
  • ads
    advertising
    preferences
  • Not An Issue
  • 256 Views
  • 1 comments
  • 9 votes

Daily Mix doesn't remove an artist

hello there, I've repeatedly pressed the "remove this artist from your mix" when listening to my daily mix, yet it never does. I always get the confirmation of "Your mix is now free of Gucci Mane." However, I keep noticing that his music still shows ...

  • Casual Listener
  • hello there, I've repeatedly pressed the "remove this artist from your mix" when listening to my daily mix, yet it never does. I always get the confirmation of "Your mix is now free of Gucci Mane."&n...
  • Chris
  • Spotify
  • 4731 Views
  • 51 comments
  • 9 likes
  • iOS
  • Not An Issue
  • 4731 Views
  • 51 comments
  • 9 votes

Recently played artist not updating

Hi, List of the recently played artist is not updating once again, can you look into that?Last update happened for me on Sunday the 1th of October. I use your app in IOS environment and also desktop/windows. Regards,Annethe

  • Roadie
  • Hi,   List of the recently played artist is not updating once again, can you look into that? Last update happened for me on Sunday the 1th of October.   I use your app in IOS environme...
  • Annethe71
  • Roadie
  • 718 Views
  • 13 comments
  • 9 likes
  • iOS
  • Not An Issue
  • 718 Views
  • 13 comments
  • 9 votes

User's Top50 Artists

Hey, guys! It's not really an issue I have, but I'm curious about the algorithm that defines our top played artists. I wanted to know what are my top artists, 'cause I use Spotify all the time. So I went on the Developer's site, I found out this: "Ge...

  • Casual Listener
  • Hey, guys!   It's not really an issue I have, but I'm curious about the algorithm that defines our top played artists. I wanted to know what are my top artists, 'cause I use Spotify all the ti...
  • SergioDavid
  • Roadie
  • 66297 Views
  • 1 comments
  • 9 likes
  • algorithm
    Top artists
  • Not An Issue
  • 66297 Views
  • 1 comments
  • 9 votes

How can I copy an entire playlist?

Once upon a time it was possible to copy many songs at once, or an entire playlist, and paste it in another playlist (or drag). Now I can't do that anymore. The thing is, I have created a playlist for every year and I have done that since 2013. Now I...

  • Regular
  • Once upon a time it was possible to copy many songs at once, or an entire playlist, and paste it in another playlist (or drag). Now I can't do that anymore.   The thing is, I have created a pl...
  • Joel-M
  • Composer
  • 113584 Views
  • 4 comments
  • 9 likes
  • Playlists
  • Not An Issue
  • 113584 Views
  • 4 comments
  • 9 votes

Spotify randomly deleted downloads

Hello,It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Help?

  • Casual Listener
  • Hello, It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Hel...
  • Jack
  • Roadie
  • 2793 Views
  • 27 comments
  • 9 likes
  • accidental
    delete
    iOS
  • Not An Issue
  • 2793 Views
  • 27 comments
  • 9 votes

Spotify app being removed from LG shortly?

Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help. Cheers,

  • Casual Listener
  • Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help.   Cheers,  
  • Burakbaskin
  • Newbie
  • 8046 Views
  • 33 comments
  • 9 likes
  • App
    TV
    webos
  • Not An Issue
  • 8046 Views
  • 33 comments
  • 9 votes

hörbücher auf englisch

Unter Genres finden sich jetzt ja auch Hörbücher gibt es eine Möglichkeit auch die anderssprachigen Inhalte (in meinem Fall Hörbücher auf Englisch) in der bzw. einer Playlist einzusehen? Ich würde einfach die Land einstellungen ändern, dies ist aber ...

  • Casual Listener
  • Unter Genres finden sich jetzt ja auch Hörbücher gibt es eine Möglichkeit auch die anderssprachigen Inhalte (in meinem Fall Hörbücher auf Englisch) in der bzw. einer Playlist einzusehen? Ic...
  • DavidRubeli
  • Newbie
  • 32210 Views
  • 6 comments
  • 9 likes
  • Not An Issue
  • 32210 Views
  • 6 comments
  • 9 votes

'Open' webplayer missing major features from 'Play' player

It seems like users are being forced onto the 'Open' player from the play.spotify.com player. There are a number of issues with the new 'Open':Check-mark support is missingNot designed for landscape displays (wastes a lot of space)Icons are way too b...

  • Regular
  • It seems like users are being forced onto the 'Open' player from the play.spotify.com player. There are a number of issues with the new 'Open': Check-mark support is missing Not designed for lands...
  • Hubo
  • Community Legend
  • 1660 Views
  • 8 comments
  • 9 likes
  • Web Player
  • Not An Issue
  • 1660 Views
  • 8 comments
  • 9 votes

WebPlayer has stopped scrobbling to Last.Fm

I just noticed the WebPlayer has stopped scrobbling. I don't for how long this has happened, but it is really annoying. One of the main reasons I liked Spotify so much was that it automatically scrobbled my songs to Last.fm, no matter the player. At ...

  • Casual Listener
  • I just noticed the WebPlayer has stopped scrobbling. I don't for how long this has happened, but it is really annoying. One of the main reasons I liked Spotify so much was that it automatically scrob...
  • rlobjoit
  • Casual Listener
  • 721 Views
  • 19 comments
  • 9 likes
  • Not An Issue
  • 721 Views
  • 19 comments
  • 9 votes

No notifications for nearly a year now.

For many months now I haven't received notifications of any sort. No playlist subs, no new music, no artist updates. Hel|, I don't even get notified when my friends share music with me! Before you ask for a screenshot (I've read the other million and...

  • Regular
  • For many months now I haven't received notifications of any sort. No playlist subs, no new music, no artist updates. Hel|, I don't even get notified when my friends share music with me! Before you as...
  • meahtenoha
  • Spotify
  • 714 Views
  • 15 comments
  • 9 likes
  • Android
    Desktop
    iOS
    Mac
    Windows
  • Not An Issue
  • 714 Views
  • 15 comments
  • 9 votes

10k songs limitation on your music

Hello,As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that much songs into their libraries, the truth is that there...

  • Casual Listener
  • Hello, As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that muc...
  • Amus-i-c
  • Music Fan
  • 2062 Views
  • 7 comments
  • 9 likes
  • Desktop
    Mac
  • Not An Issue
  • 2062 Views
  • 7 comments
  • 9 votes

[iOS] Spotify on car stereo

Status: Gathering information. Testing. Description: We're collecting information from everyone who is having issues using Spotify for iOS (7) with their car stereo. If this is affecting you please provide as much information as you can. Additional i...

  • Spotify Legend
  • Status: Gathering information. Testing.   Description: We're collecting information from everyone who is having issues using Spotify for iOS (7) with their car stereo. If this is affecting...
  • kjacobi
  • Newbie
  • 86142 Views
  • 542 comments
  • 8 likes
  • bug
    iOS
    iOS7
  • Not An Issue
  • 86142 Views
  • 542 comments
  • 8 votes

Spotify Connect wont play on my Pioneer VSX-924.

Can't connect to my VSX-924 receiver, this work perfectly just a couple of days ago. Has there been any new updates on Spotify recently that can have caused this bug? Have tried everything, updating routers, Spotify, receiver.. Nothing works. I can s...

  • Casual Listener
  • Can't connect to my VSX-924 receiver, this work perfectly just a couple of days ago. Has there been any new updates on Spotify recently that can have caused this bug?  Have tried everything, up...
  • Alfredo
  • Roadie
  • 1806 Views
  • 3 comments
  • 8 likes
  • Pioneer AV Receivers
    spotify connect
  • Not An Issue
  • 1806 Views
  • 3 comments
  • 8 votes

Improve Shuffle Algorithm

The shuffle algorithm weights songs recently added to a playlist way too much, so when I shuffle my main big playlist I always wind up hearing the same songs over and over again. Also, songs get repeated before the bulk of the playlist is selected. F...

  • Casual Listener
  • The shuffle algorithm weights songs recently added to a playlist way too much, so when I shuffle my main big playlist I always wind up hearing the same songs over and over again. Also, songs get repe...
  • Aichel
  • Roadie
  • 394 Views
  • 2 comments
  • 8 likes
  • Improve Shuffle
  • Not An Issue
  • 394 Views
  • 2 comments
  • 8 votes

Podcasts not updating

My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fantasy Live (9/18 as well).

  • Casual Listener
  • My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fan...
  • BKB73
  • Newbie
  • 4921 Views
  • 11 comments
  • 8 likes
  • podcast
  • Not An Issue
  • 4921 Views
  • 11 comments
  • 8 votes