Spotify not playing when screen off

Hello, When the screen is going off (computer not even in sleep), the music just stop playing. It's kind of really annoying (and power consuming) if I have to have my screen always On (or move my mouse every time) just to listen to music... And the f...

• keligs
• Casual Listener
• Hello,   When the screen is going off (computer not even in sleep), the music just stop playing. It's kind of really annoying (and power consuming) if I have to have my screen always On (or mo...
• 2015-10-12 5:22:38 PM
• 2019-04-10 12:40:59 AM
• dwbattle
• Newbie
• 6104 Views
• 6 comments
• 37 likes
• Windows
• Not An Issue

Multiple registrations of same device in offline device list / downloaded music disappearing

Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...

• user-removed
• Visitor
• Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into t...
• 2017-09-17 12:24:50 AM
• 2019-03-14 12:00:09 PM
• Gifpak
• Visitor
• 3566 Views
• 15 comments
• 5 likes
• Android
  missing downloaded music
  Offline Devices
• Not An Issue

Delete rediscover

Hi everyone,I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I delete it from my account?! If you can help me out, I'...

• LucaHoogeveen
• Casual Listener
• Hi everyone, I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I d...
• 2017-08-25 5:31:02 AM
• 2019-03-09 10:15:28 PM
• monkeymanalex0
• Visitor
• 2019 Views
• 2 comments
• 0 likes
• delete
  Rediscover
• Not An Issue

we're not able to play this video in your current location

Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i want my music playlist to be continuous with no com...

• lomtftl
• Regular
• Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i ...
• 2017-10-03 10:30:34 PM
• 2019-02-27 8:24:02 PM
• Jcuna
• Casual Listener
• 18016 Views
• 13 comments
• 15 likes
• Video Not Playing
• Not An Issue

Spotify Playlist in timer workout app?

Hi there! I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout? I am a teacher and have all of my playlists on my account. I need to find a solution as to how I can access my playlis...

• jmchesser1206
• Casual Listener
• Hi there!   I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout?   I am a teacher and have all of my playlists on my...
• 2018-01-25 2:38:49 PM
• 2019-02-20 2:27:09 PM
• Duffy242
• Newbie
• 1469 Views
• 2 comments
• 2 likes
• Not An Issue

Spotify Android App - RTL is annoying!

Hey there I been using spotify for over 1 year.My phone main language is RTL (Right-To-Left).Last updates made the app to show in RTL which is very weird and anoyying.The app interface language is english and the layout is on RTL it's not comfort at ...

• hatan88
• Casual Listener
• Hey there I been using spotify for over 1 year. My phone main language is RTL (Right-To-Left). Last updates made the app to show in RTL which is very weird and anoyying. The app interface language...
• 2016-10-17 11:46:45 AM
• 2019-02-07 8:41:14 AM
• user-removed
• Not applicable
• 510 Views
• 3 comments
• 1 likes
• Not An Issue

Https proxy not available

Device: WindowsOperating System Version: Windows 7 Spotify Version:1.0.23.90.g42187855Description: After latest update I can't use https proxy, only http, but in office we use https, can't manage to fix this. To reproduce:Update to given version.Http...

• naidmer
• Casual Listener
• Device:  Windows Operating System Version:  Windows 7  Spotify Version: 1.0.23.90.g42187855 Description:  After latest update I can't use https proxy, only http, but in off...
• 2016-02-20 9:03:09 AM
• 2019-01-29 3:22:19 PM
• Normie1
• Casual Listener
• 8037 Views
• 12 comments
• 4 likes
• Desktop
  Windows
• Not An Issue

Disconnecting Bluetooth Headset casues a bug.

Device: Sony SVF1521ZSTBOperating System Version: Windows 10 PROSpotify Version: 1.0.24.104.g92a22684Description: Can't continue to play when bluetooth headset disconnects while playing. To reproduce:Open spotify start playing a song.Connect bluetoot...

• SasunT
• Casual Listener
• Device:  Sony SVF1521ZSTB Operating System Version:  Windows 10 PRO Spotify Version:  1.0.24.104.g92a22684 Description:  Can't continue to play when bluetooth headset disco...
• 2016-03-10 12:12:47 AM
• 2019-01-27 9:45:22 PM
• captain12x
• Newbie
• 6705 Views
• 35 comments
• 57 likes
• Desktop
  Windows
• Not An Issue

15 hours a month limit in Japan?

Hi! I've used Spotify for free ever since I was in the Philippines but as soon as I moved to Tokyo last August I was struck when I found out that Spotify wasn't still available. Last week I was thrilled to find out that Spotify has launched in Japan....

• ChewyZauce
• Casual Listener
• Hi! I've used Spotify for free ever since I was in the Philippines but as soon as I moved to Tokyo last August I was struck when I found out that Spotify wasn't still available. Last week I was thril...
• 2016-10-06 3:48:26 PM
• 2019-01-24 6:12:41 PM
• Dorefe
• Newbie
• 12479 Views
• 11 comments
• 6 likes
• 15 hours limit
  Japan
• Not An Issue

Deleting my downloaded songs

I have a Premium account and nowadays it's really often that all my downloaded songs got deleted and I don't have a clue why is that happening, if somebody is through the same and got the issue resolved, please help me!!

• susan_jorge
• Casual Listener
• I have a Premium account and nowadays it's really often that all my downloaded songs got deleted and I don't have a clue why is that happening, if somebody is through the same and got the issue resol...
• 2018-03-15 12:53:33 AM
• 2019-01-14 9:49:27 PM
• dawidw
• Newbie
• 651 Views
• 3 comments
• 1 likes
• Android
• Not An Issue

Gapless does not work on Chromecast Audio

Gapless playback does not work when connected to a Chromecast Audio. Using either a Nexus 5X running Android 7.0, or an ASUS tablet running Android 4.2.2.Gapless works as expected with normal playback on the devices themselves. Spotify version 6.9.0....

• brokensitar
• Casual Listener
• Gapless playback does not work when connected to a Chromecast Audio.   Using either a Nexus 5X running Android 7.0, or an ASUS tablet running Android 4.2.2. Gapless works as expected with nor...
• 2016-11-25 6:57:13 PM
• 2019-01-11 6:42:41 AM
• -rm3_0kyej7rd
• Newbie
• 6934 Views
• 38 comments
• 86 likes
• Android
• Not An Issue

Spotify Connect audio devices are available in other networks once paired

Dear spotify team, Last week I was at a party from a friend which had a device (Yamaha RX-V AV) to stream spotify music. I connected with my telephone and my spotify account via his wifi and found the device in my spotify connect. I streamed the even...

• wieisdebaas
• Casual Listener
• Dear spotify team,    Last week I was at a party from a friend which had a device (Yamaha RX-V AV) to stream spotify music. I connected with my telephone and my spotify account via h...
• 2015-09-22 8:15:30 PM
• 2019-01-06 4:34:11 PM
• Joenie
• Newbie
• 1780 Views
• 5 comments
• 1 likes
• devices
  issue
  spotify connect
• Not An Issue

Windows 10 HiDPI: Blurry font in some places, sharp in others

Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font.Other parts of the UI has a blurry font that routinely kills puppies. Example: In the social feed (right side of the client), every other "post" has a sharp font,...

• besez
• Regular
• Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font. Other parts of the UI has a blurry font that routinely kills puppies.   Example: In the social feed (r...
• 2016-07-12 8:06:05 PM
• 2019-01-04 9:00:39 PM
• besez
• Regular
• 2024 Views
• 8 comments
• 7 likes
• Desktop
  Windows
• Not An Issue

How can i recover a song and an artist that i block on daily mix by mistake?

• zerepwolf
• Casual Listener
• 2016-11-01 1:47:08 PM
• 2019-01-04 8:57:21 AM
• Potatokash
• Newbie
• 317 Views
• 3 comments
• 3 likes
• Not An Issue

Message shows I'm listening from another device that's not mine

Device: iPad Operating System Version: iOS 9.2.1Spotify Version: 5.0.0Description: Message says I'm listening from a device that is not mine. It's playing someone else's music and it won't stop.To reproduce:Step 1Step 2...Workaround: N/A Additional i...

• Des_
• Casual Listener
• Device:  iPad  Operating System Version:  iOS 9.2.1 Spotify Version:  5.0.0 Description:  Message says I'm listening from a device that is not mine. It's playing someo...
• 2016-02-27 10:30:31 PM
• 2018-12-29 9:41:35 AM
• LMH4
• Newbie
• 51316 Views
• 19 comments
• 8 likes
• iOS
• Not An Issue

Zoekactie incompleet

Als ik alle nummers met de titel 'Better' zoek verschijnt niet het nummer van Regina Spektor. Haar album met dit nummer ('Begin to Hope') staat wel gewoon op Spotify

• Hevvy
• Casual Listener
• Als ik alle nummers met de titel 'Better' zoek verschijnt niet het nummer van Regina Spektor. Haar album met dit nummer ('Begin to Hope') staat wel gewoon op Spotify
• 2017-12-19 5:14:12 PM
• 2018-12-23 4:40:19 PM
• Hubo
• Community Legend
• 324 Views
• 5 comments
• 0 likes
• Windows
• Not An Issue

Is it me or? Can't sort the playlist list... annoying and frustrating

Just in alphabeticall order... easy, simple, nice! And instead of replying like this... "Hey folks. We're back to let you know this idea is still 'Under Consideration' as we also think better ways to organize large collections is a good idea. Thanks ...

• zoukiman
• Casual Listener
• Just in alphabeticall order... easy, simple, nice!   And instead of replying like this...   " Hey folks. We're back to let you know this idea is still 'Under Consideration' as w e also...
• 2017-02-14 8:41:12 AM
• 2018-12-15 10:34:01 AM
• Shaikailash
• Casual Listener
• 625 Views
• 3 comments
• 1 likes
• Android
• Not An Issue

Availability of the song Poju - Poika saunoo

I got the following problem: I am (live in germany) doing holidays in finland. Me and my friend (finnish local) we were talking about a song from "Poju - Poika saunoo" (It's a finnish interpret). He showed me the song on spotify on his Account/phone,...

• Skyhunterti
• Casual Listener
• I got the following problem: I am (live in germany) doing holidays in finland. Me and my friend (finnish local) we were talking about a song from "Poju - Poika saunoo" (It's a finnish interpret). He ...
• 2017-10-08 12:47:10 AM
• 2018-12-09 11:30:17 AM
• user-removed
• Not applicable
• 486 Views
• 2 comments
• 0 likes
• Not An Issue

Radio missing from Fire TV app?

Just put the app on my new Fire TV, all okay except that I can't find the radio function using my Fire remote

• Br39
• Casual Listener
• Just put the app on my new Fire TV, all okay except that I can't find the radio function using my Fire remote
• 2017-02-03 11:00:38 AM
• 2018-12-07 12:35:11 PM
• Br39
• Casual Listener
• 1641 Views
• 4 comments
• 8 likes
• Hardware Partner
• Not An Issue

Blocking Tracks and/or artists

I have seen multiple posts on this subject going back years. I am severely disappointed that there is yet to be a solution for this problem. There needs to be a way for premium users to block specific artists or songs. My motivation for wanting to bl...

• ElizJaro
• Casual Listener
• I have seen multiple posts on this subject going back years. I am severely disappointed that there is yet to be a solution for this problem. There needs to be a way for premium users to block specifi...
• 2017-03-02 5:59:22 PM
• 2018-11-27 6:15:00 PM
• ThomasJay
• Regular
• 258 Views
• 2 comments
• 3 likes
• Not An Issue