Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Using Echo dot and phone at same time

Hi, I have an amazon echo dot set up at home, and a Spotify family premium account. The echo dot is linked to my spotify account, so when I am at home, using spotify on py phone will play through the echo dot if I wish. However, this means that when ...

  • Casual Listener
  • Hi,   I have an amazon echo dot set up at home, and a Spotify family premium account.  The echo dot is linked to my spotify account, so when I am at home, using spotify on py phone will p...
  • CdrJamesPond
  • Visitor
  • 17418 Views
  • 17 comments
  • 11 likes
  • Echo Dot
  • Not An Issue
  • 17418 Views
  • 17 comments
  • 11 votes

Spotify plays radio based song when i search for a song name

PlanPremiumCountry DeviceHonor 8Operating SystemAndroid My Question or Issue Spotify plays radio based song when i search for a song name and just want to play thru all of the songs that come up when i search for example "Eminem" and dont want to go ...

  • Casual Listener
  • Plan Premium Country   Device Honor 8 Operating System Android   My Question or Issue  Spotify plays radio based song when i search for a song name and just want to play thru...
  • She7
  • Newbie
  • 4865 Views
  • 37 comments
  • 7 likes
  • hello
  • Not An Issue
  • 4865 Views
  • 37 comments
  • 7 votes

Recently played artist not updating

Hi, List of the recently played artist is not updating once again, can you look into that?Last update happened for me on Sunday the 1th of October. I use your app in IOS environment and also desktop/windows. Regards,Annethe

  • Roadie
  • Hi,   List of the recently played artist is not updating once again, can you look into that? Last update happened for me on Sunday the 1th of October.   I use your app in IOS environme...
  • Annethe71
  • Roadie
  • 619 Views
  • 13 comments
  • 9 likes
  • iOS
  • Not An Issue
  • 619 Views
  • 13 comments
  • 9 votes

{Windows 8] Video ad playing, whilst music is playing as well.

Currently, I've been listening to a heap load of songs for what seems to be 3 hours. The problem is now there a video ad that'll play repeatedly while the song is playing as well. The ad will usually play as fragmented sound and a video on the bottom...

  • Casual Listener
  • Currently, I've been listening to a heap load of songs for what seems to be 3 hours. The problem is now there a video ad that'll play repeatedly while the song is playing as well. The ad will us...
  • Jim
  • Spotify Legend
  • 868 Views
  • 6 comments
  • 10 likes
  • Desktop Player
    Issues
    Windows 8
  • Not An Issue
  • 868 Views
  • 6 comments
  • 10 votes

Spotify Connect wont play on my Pioneer VSX-924.

Can't connect to my VSX-924 receiver, this work perfectly just a couple of days ago. Has there been any new updates on Spotify recently that can have caused this bug? Have tried everything, updating routers, Spotify, receiver.. Nothing works. I can s...

  • Casual Listener
  • Can't connect to my VSX-924 receiver, this work perfectly just a couple of days ago. Has there been any new updates on Spotify recently that can have caused this bug?  Have tried everything, up...
  • Alfredo
  • Roadie
  • 1633 Views
  • 3 comments
  • 8 likes
  • Pioneer AV Receivers
    spotify connect
  • Not An Issue
  • 1633 Views
  • 3 comments
  • 8 votes

Embed Playlist Code in an Email

I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? Thanks!

  • Casual Listener
  • I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? ...
  • tjfmorris91
  • Newbie
  • 9674 Views
  • 5 comments
  • 8 likes
  • Desktop
  • Not An Issue
  • 9674 Views
  • 5 comments
  • 8 votes

User's Top50 Artists

Hey, guys! It's not really an issue I have, but I'm curious about the algorithm that defines our top played artists. I wanted to know what are my top artists, 'cause I use Spotify all the time. So I went on the Developer's site, I found out this: "Ge...

  • Casual Listener
  • Hey, guys!   It's not really an issue I have, but I'm curious about the algorithm that defines our top played artists. I wanted to know what are my top artists, 'cause I use Spotify all the ti...
  • SergioDavid
  • Roadie
  • 65638 Views
  • 1 comments
  • 9 likes
  • algorithm
    Top artists
  • Not An Issue
  • 65638 Views
  • 1 comments
  • 9 votes

How can I copy an entire playlist?

Once upon a time it was possible to copy many songs at once, or an entire playlist, and paste it in another playlist (or drag). Now I can't do that anymore. The thing is, I have created a playlist for every year and I have done that since 2013. Now I...

  • Casual Listener
  • Once upon a time it was possible to copy many songs at once, or an entire playlist, and paste it in another playlist (or drag). Now I can't do that anymore.   The thing is, I have created a pl...
  • Joel-M
  • Composer
  • 98376 Views
  • 4 comments
  • 9 likes
  • Playlists
  • Not An Issue
  • 98376 Views
  • 4 comments
  • 9 votes

Spotify on windows size and location save on close.

Device: Windows PC Operating System Version: Windows 10 Pro Spotify Version: 1.0.16 Description: If you move and resize the Spotify player to your liking then close it and open it again it will reset to the default size and position. To reproduce:Ope...

  • Music Fan
  • Device: Windows PC   Operating System Version: Windows 10 Pro   Spotify Version: 1.0.16   Description: If you move and resize the Spotify player to your liking then close it and ...
  • killje
  • Newbie
  • 2648 Views
  • 7 comments
  • 14 likes
  • Desktop
    Windows
  • Not An Issue
  • 2648 Views
  • 7 comments
  • 14 votes

Long track titles don't display fully

Device: Window10 pc; iPhone 4S, IPad Mini Operating System Version: Windows 10 on pc; iOS9 on Apple devices Spotify Version: 1.0.15.133.gf21970bd Description: On much classical music the track name is preceded by the album title, which means that tra...

  • Casual Listener
  • Device: Window10 pc; iPhone 4S, IPad Mini   Operating System Version: Windows 10 on pc; iOS9 on Apple devices   Spotify Version: 1.0.15.133.gf21970bd   Description: On ...
  • Noekeindekoeke
  • Regular
  • 2562 Views
  • 6 comments
  • 14 likes
  • long track titles
  • Not An Issue
  • 2562 Views
  • 6 comments
  • 14 votes

Spotify randomly deleted downloads

Hello,It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Help?

  • Casual Listener
  • Hello, It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Hel...
  • Jack
  • Roadie
  • 2486 Views
  • 27 comments
  • 9 likes
  • accidental
    delete
    iOS
  • Not An Issue
  • 2486 Views
  • 27 comments
  • 9 votes

Spotify app being removed from LG shortly?

Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help. Cheers,

  • Casual Listener
  • Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help.   Cheers,  
  • Burakbaskin
  • Newbie
  • 7733 Views
  • 33 comments
  • 9 likes
  • App
    TV
    webos
  • Not An Issue
  • 7733 Views
  • 33 comments
  • 9 votes

Premium Shuffle function broken Spotify will not fix

Device: All Operating System Version: all Spotify Version: Latest Description: Shuffle Program issue Spofity says they will not fix To reproduce: Will repeat same 50 songs regardless of size of playlist Workaround: None Additional information:I cance...

  • Casual Listener
  • Device: All   Operating System Version: all   Spotify Version: Latest   Description: Shuffle Program issue Spofity says they will not fix   To reproduce: Will repeat same ...
  • Steph_B
  • Roadie
  • 992 Views
  • 2 comments
  • 13 likes
  • Desktop
    Mobile
    Windows
  • Not An Issue
  • 992 Views
  • 2 comments
  • 13 votes

Add release notes again

So Spotify had this feature to show whats changed every update but now it's the same message: "We are always updating spotify...." Never stating what was changed, implemented or removedetcRemoved etcetc.

  • Casual Listener
  • So Spotify had this feature to show whats changed every update but now it's the same message: "We are always updating spotify...." Never stating what was changed, implemented or removedetc Removed e...
  • MaryC1
  • Spotify Legend
  • 129 Views
  • 3 comments
  • 11 likes
  • Android
    Mobile
  • Not An Issue
  • 129 Views
  • 3 comments
  • 11 votes

Podcasts not updating

My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fantasy Live (9/18 as well).

  • Casual Listener
  • My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fan...
  • JDBrick
  • Newbie
  • 4521 Views
  • 10 comments
  • 8 likes
  • podcast
  • Not An Issue
  • 4521 Views
  • 10 comments
  • 8 votes

List of genres

Dear Spotify people, This post on your news blog links to a Google Doc with a list of all genres.https://news.spotify.com/us/2009/03/24/spotify-genres-the-full-listing/ Unfortunately the link is broken, or the document is not available anymore. Would...

  • Roadie
  • Dear Spotify people,   This post on your news blog links to a Google Doc with a list of all genres. https://news.spotify.com/us/2009/03/24/spotify-genres-the-full-listing/   Unfortunat...
  • Isegrimm
  • Casual Listener
  • 3383 Views
  • 5 comments
  • 8 likes
  • Web Player
  • Not An Issue
  • 3383 Views
  • 5 comments
  • 8 votes

hörbücher auf englisch

Unter Genres finden sich jetzt ja auch Hörbücher gibt es eine Möglichkeit auch die anderssprachigen Inhalte (in meinem Fall Hörbücher auf Englisch) in der bzw. einer Playlist einzusehen? Ich würde einfach die Land einstellungen ändern, dies ist aber ...

  • Casual Listener
  • Unter Genres finden sich jetzt ja auch Hörbücher gibt es eine Möglichkeit auch die anderssprachigen Inhalte (in meinem Fall Hörbücher auf Englisch) in der bzw. einer Playlist einzusehen? Ic...
  • DavidRubeli
  • Newbie
  • 31123 Views
  • 6 comments
  • 9 likes
  • Not An Issue
  • 31123 Views
  • 6 comments
  • 9 votes

Web Player update is awful

The new web player update is awful. If these new changes get implemented into the full app I'm ending my service.Here is a list of my issues:1. There is no radio button. It used to be on the left side, very easy to access. now its just gone, there's ...

  • Casual Listener
  • The new web player update is awful. If these new changes get implemented into the full app I'm ending my service. Here is a list of my issues: 1. There is no radio button. It used to b...
  • Younggurl101
  • Newbie
  • 1086 Views
  • 14 comments
  • 10 likes
  • Web Player
  • Not An Issue
  • 1086 Views
  • 14 comments
  • 10 votes

'Open' webplayer missing major features from 'Play' player

It seems like users are being forced onto the 'Open' player from the play.spotify.com player. There are a number of issues with the new 'Open':Check-mark support is missingNot designed for landscape displays (wastes a lot of space)Icons are way too b...

  • Regular
  • It seems like users are being forced onto the 'Open' player from the play.spotify.com player. There are a number of issues with the new 'Open': Check-mark support is missing Not designed for lands...
  • Hubo
  • Spotify Star
  • 560 Views
  • 8 comments
  • 9 likes
  • Web Player
  • Not An Issue
  • 560 Views
  • 8 comments
  • 9 votes

WebPlayer has stopped scrobbling to Last.Fm

I just noticed the WebPlayer has stopped scrobbling. I don't for how long this has happened, but it is really annoying. One of the main reasons I liked Spotify so much was that it automatically scrobbled my songs to Last.fm, no matter the player. At ...

  • Casual Listener
  • I just noticed the WebPlayer has stopped scrobbling. I don't for how long this has happened, but it is really annoying. One of the main reasons I liked Spotify so much was that it automatically scrob...
  • rlobjoit
  • Casual Listener
  • 542 Views
  • 19 comments
  • 9 likes
  • Not An Issue
  • 542 Views
  • 19 comments
  • 9 votes