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Forum Posts

Not able to listen to a song anymore.

First; read the post of yesterday below here; I have been listening to the song Moondog-Elf Dance since 6 months. Great song on piano. Now suddenly the piano version is no longer available. Can someone explain me why? I pay for this....maybe I should...

  • Regular
  • First; read the post of yesterday below here;  I have been listening to the song Moondog-Elf Dance since 6 months. Great song on piano. Now suddenly the piano version is no longer available....
  • Dabobbes
  • Newbie
  • 148 Views
  • 3 comments
  • 0 likes
  • Desktop
    Windows
  • Not An Issue
  • 148 Views
  • 3 comments
  • 0 votes

Wrong Year

This album is listed as 2003 on Spotify, but was released in 1983. Spotify URI: spotify:album:4TDnrqNEikAzVhYj948IoxWikipedia link: https://en.wikipedia.org/wiki/Reach_the_Beach

  • Regular
  • This album is listed as 2003 on Spotify, but was released in 1983.   Spotify URI: spotify:album:4TDnrqNEikAzVhYj948Iox Wikipedia link: https://en.wikipedia.org/wiki/Reach_the_Beach
  • deathdestruct
  • Regular
  • 147 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 147 Views
  • 2 comments
  • 0 votes

Wrong artist linked to song.

This song (spotify:track:5Uo9SoM84Y8rMWLrN0nqRn) is linked to the wrong artist, it's supposed to be this artist. (https://open.spotify.com/artist/4OiMbTr2kjcGbvb2LNauxT)

  • Casual Listener
  • This song (spotify:track:5Uo9SoM84Y8rMWLrN0nqRn) is linked to the wrong artist, it's supposed to be this artist. (https://open.spotify.com/artist/4OiMbTr2kjcGbvb2LNauxT)  
  • Mara_F
  • Roadie
  • 79 Views
  • 1 comments
  • 0 likes
  • wrong artist
  • Not An Issue
  • 79 Views
  • 1 comments
  • 0 votes

Incorrect Album within band playlist

if you open this following link:https://play.spotify.com/artist/1ms7U6RHK5ox13A37q5eDGyou will see a couple of album however, Harmonium stopped after 1976 L'Heptade and so all the other stuff isn't related and should be removed from this particular l...

  • Casual Listener
  • if you open this following link: https://play.spotify.com/artist/1ms7U6RHK5ox13A37q5eDG you will see a couple of album however, Harmonium stopped after 1976 L'Heptade and so all the other stuff isn...
  • Mara_F
  • Roadie
  • 131 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 131 Views
  • 1 comments
  • 0 votes

3 months for $0.99 mistake

So, I just bought Premium and I thought I was buying three months for $0.99 but when I looked at my receipt, It says that I paid $9.99 for three which is of course not what I intended to do. Is it possible to get the money refunded and then I can jus...

  • Casual Listener
  • So, I just bought Premium and I thought I was buying three months for $0.99 but when I looked at my receipt, It says that I paid $9.99 for three which is of course not what I intended ...
  • EthanS1
  • Community Legend
  • 106 Views
  • 1 comments
  • 0 likes
  • Payments problems
  • Not An Issue
  • 106 Views
  • 1 comments
  • 0 votes

Can't listen offline with premium account

When I don't have my data on or wifi I can't listen to music offline and I do have Spotify premium. Listening offline is the only reason I got premium so this is a big deal for me. What am I paying for ?

  • Casual Listener
  • When I don't have my data on or wifi I can't listen to music offline and I do have Spotify premium. Listening offline is the only reason I got premium so this is a big deal for me. What am I paying f...
  • Nekodap
  • Casual Listener
  • 232 Views
  • 5 comments
  • 0 likes
  • Not An Issue
  • 232 Views
  • 5 comments
  • 0 votes

Subscribed, but not getting Premium?

I paid for the promotion and in still not getting the premium treatment its still not letting me skip or download or use the add to play list stuff like that !!!

  • Casual Listener
  • I paid for the promotion and in still not getting the premium treatment its still not letting me skip or download or use the add to play list stuff like that !!!
  • EthanS1
  • Community Legend
  • 60 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 60 Views
  • 1 comments
  • 0 votes

LImited, songs ,number?

Spotify keeps saying me that my collection has too much songs and i have to remove some of them ...is it possible? i am paying only for a fixed amount of songs?What the **bleep** !!!

  • Casual Listener
  • Spotify keeps saying me that my collection has too much songs and i have to remove some of them ...is it possible? i am paying only for a fixed amount of songs? What the **bleep** !!!
  • Amus-i-c
  • Music Fan
  • 146 Views
  • 3 comments
  • 0 likes
  • songs
  • Not An Issue
  • 146 Views
  • 3 comments
  • 0 votes

Sun Ra Biography is patronizing and weirdly negative.

Hi there, Usually Spotify has very supportive and interesting Bio's writen about artists - so I was surprised to find the opening of Sun Ra bio totally patronizing and paternalizing. There are a whole 4 paragraphs spent making critical disparaging re...

  • Casual Listener
  • Hi there,   Usually Spotify has very supportive and interesting Bio's writen about artists - so I was surprised to find the opening of Sun Ra bio totally patronizing and paternalizing. &n...
  • JuanSebastian
  • Roadie
  • 92 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 92 Views
  • 1 comments
  • 0 votes

I canceled my subscription, but still getting charged,

I have a confirmation that I canceled my spotify but am still getting charged, futher I had two accounts, had spotofy merge them and I learned that I am getting charged premium on my credit card and on paypal, this after I canceled.

  • Casual Listener
  • I have a confirmation that I canceled my spotify but am still getting charged, futher I had two accounts, had spotofy merge them and I learned that I am getting charged premium on my credit card and ...
  • EthanS1
  • Community Legend
  • 113 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 113 Views
  • 2 comments
  • 0 votes

Same name artist issue.

My name is Alex Wang, and there is another artist named as Alex Wang, I have two tracks in spotify all appere on his page now, anybody helps?

  • Casual Listener
  • My name is Alex Wang, and there is another artist named as Alex Wang, I have two tracks in spotify all appere on his page now, anybody helps? 
  • Dreadlord
  • Community Legend
  • 188 Views
  • 1 comments
  • 0 likes
  • Mac
  • Not An Issue
  • 188 Views
  • 1 comments
  • 0 votes

Payment Issue

Hello, I'm not sure if I'm the only one with this problem but when I payed for the 0.99 deal for three months, It took out the usual normal payment which is 9.99. Anyway to resolve this problem? Thank you.

  • Casual Listener
  • Hello, I'm not sure if I'm the only one with this problem but when I payed for the 0.99 deal for three months, It took out the usual normal payment which is 9.99. Anyway to resolve this problem? Th...
  • EthanS1
  • Community Legend
  • 429 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 429 Views
  • 2 comments
  • 0 votes

If I get/buy Premium, will I be able to listen to this album then?

Hi, I want to be able to listen to a album named Dallas Country but I can't since it seems to be blocked in my country - Sweden).Here is the link to the Allbum https://open.spotify.com/user/ct909/playlist/7i1z2bTi9JgTHdUQWSS5NZ 80 tracks. I wonder if...

  • Casual Listener
  • Hi, I want to be able to listen to a album named Dallas Country but I can't since it seems to be blocked in my country - Sweden). Here is the link to the Allbum   https://open.spotify.co...
  • Hubo
  • Community Legend
  • 155 Views
  • 2 comments
  • 0 likes
  • blocked
  • Not An Issue
  • 155 Views
  • 2 comments
  • 0 votes

Album songs not playing

to be specific Album of Urbandub Embrace only 1 song highlight on the list of album, why? and that is the only song you can play

  • Casual Listener
  • to be specific Album of Urbandub Embrace only 1 song highlight on the list of album, why? and that is the only song you can play
  • RodrigoPalma
  • Roadie
  • 168 Views
  • 2 comments
  • 0 likes
  • Not An Issue
  • 168 Views
  • 2 comments
  • 0 votes

family

My dad cancelled the family premium account and then rejoined it, he is getting a premium experience but I'm not. I tried to see if the family account was deleted and he was just on a normal premium account by remaking a family account. Then it said ...

  • Casual Listener
  • My dad cancelled the family premium account and then rejoined it, he is getting a premium experience but I'm not. I tried to see if the family account was deleted and he was just on a normal premium ...
  • RodrigoPalma
  • Roadie
  • 76 Views
  • 1 comments
  • 0 likes
  • Mobile
  • Not An Issue
  • 76 Views
  • 1 comments
  • 0 votes

Error al contratar plan premium

Quise contratar el plan premium, llene todos los datos de tarjeta y al contratar me mando un mensaje de que no habia conexion con el banco, pero si se realizo el cargo a mi tarjeta, y en la aplicacion sigo teniendo el plan free. Que puedo hace.

  • Casual Listener
  • Quise contratar el plan premium, llene todos los datos de tarjeta y al contratar me mando un mensaje de que no habia conexion con el banco, pero si se realizo el cargo a mi tarjeta, y en la aplicacio...
  • RodrigoPalma
  • Roadie
  • 82 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 82 Views
  • 1 comments
  • 0 votes

Artist Songs are missing

I'm here to report an issue. Basically, a bunch of artist songs are missing. A moderator, told me this was due to licensing issues, but I can't believe that Eminem, Drake, J. Cole, Big Sean, Wale, and Kendrick Lamar are all having licensing issues at...

  • Regular
  • I'm here to report an issue. Basically, a bunch of artist songs are missing. A moderator, told me this was due to licensing issues, but I can't believe that Eminem, Drake, J. Cole, Big Sean, Wale, an...
  • JuanSebastian
  • Roadie
  • 132 Views
  • 5 comments
  • 0 likes
  • Artist Songs Missing
    bugs
    Desktop
    errors
    Mac
  • Not An Issue
  • 132 Views
  • 5 comments
  • 0 votes

No se actualiza mi cuenta

Me suscribi al plan familiar y me sigue apareciendo que me vuelva premium:(

  • Casual Listener
  • Me suscribi al plan familiar y me sigue apareciendo que me vuelva premium:(
  • Arturonavarro
  • Newbie
  • 155 Views
  • 4 comments
  • 0 likes
  • Not An Issue
  • 155 Views
  • 4 comments
  • 0 votes

Bug: Wrong Location in [Concerts] tab

Hi, i'm in the artist page for "Animal Collective", and under concerts I see the texts "Near Cordoba" / "There artist has no upcoming shows near Cordoba". I live in Buenos Aires, which is the capital city of Argentina, and it doesnt make sense that i...

Screen Shot 2016-11-11 at 6.43.28 PM.png
  • Casual Listener
  • Hi, i'm in the artist page for "Animal Collective", and under concerts I see the texts "Near Cordoba" / "There artist has no upcoming shows near Cordoba". I live in Buenos Aires, which is the capital...
  • El_aki
  • Newbie
  • 1703 Views
  • 2 comments
  • 0 likes
  • Desktop
    Mac
  • Not An Issue
  • 1703 Views
  • 2 comments
  • 0 votes

Is there an official way to report a problem

Using the Web Player I can thumbs up a song, but can not ever change it. I deleted all the songs on the 'Liked from Radio' Playlist not change. I see there has been posts in the forum about this going back as far as 2012.

  • Casual Listener
  • Using the Web Player I can thumbs up a song, but can not ever change it. I deleted all the songs on the 'Liked from Radio' Playlist not change. I see there has been posts in the forum about this goin...
  • Hubo
  • Community Legend
  • 742 Views
  • 7 comments
  • 0 likes
  • Web Player
  • Not An Issue
  • 742 Views
  • 7 comments
  • 0 votes