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Ongoing Issues

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Forum Posts

Spotify Playlist in timer workout app?

Hi there! I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout? I am a teacher and have all of my playlists on my account. I need to find a solution as to how I can access my playlis...

  • Casual Listener
  • Hi there!   I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout?   I am a teacher and have all of my playlists on my...
  • Duffy242
  • Newbie
  • 1680 Views
  • 2 comments
  • 2 likes
  • Not An Issue
  • 1680 Views
  • 2 comments
  • 2 votes

Shuffle Play

I had Spotify on my old iPhone, and since I'm a free user, my playlists are always on shuffle. And I've recently noticed that on my new phone, and I guess recent updates, shuffle Play isn't exactly the greatest thing. Sure it shuffles my songs in my ...

  • Casual Listener
  • I had Spotify on my old iPhone, and since I'm a free user, my playlists are always on shuffle. And I've recently noticed that on my new phone, and I guess recent updates, shuffle Play isn't exactly t...
  • Aimee_T
  • Roadie
  • 775 Views
  • 19 comments
  • 2 likes
  • Not An Issue
  • 775 Views
  • 19 comments
  • 2 votes

Shuffle has stopped working. Again

I used to be able to shuffle an entire playlist of 700 songs no problem, but now it picks from the first 100. Even if I try to select a song near the end, it was always go back to the first 100. Even when I'm not in shuffle, if I pick a song midway t...

  • Casual Listener
  • I used to be able to shuffle an entire playlist of 700 songs no problem, but now it picks from the first 100. Even if I try to select a song near the end, it was always go back to the first 100. Even...
  • Maria_B
  • Moderator
  • 452 Views
  • 5 comments
  • 2 likes
  • Android
    Desktop
    Mobile
    Windows
  • Not An Issue
  • 452 Views
  • 5 comments
  • 2 votes

"Friends weekly" playlist no longer fully functional?

Hey all,I've been enjoying the Friends Weekly playlist made by spotify so I clicked "follow" on it, however, it no longer seems to display the names of who listened to what music, its just a regular playlist now. Anybody know if I can change it back ...

  • Casual Listener
  • Hey all, I've been enjoying the Friends Weekly playlist made by spotify so I clicked "follow" on it, however, it no longer seems to display the names of who listened to what music, its just a regula...
  • Alfredo
  • Roadie
  • 530 Views
  • 1 comments
  • 2 likes
  • Friends
    Mac
  • Not An Issue
  • 530 Views
  • 1 comments
  • 2 votes

Web browser playlist sorting

I've searched through posts and it appears there's currently no way to sort playlists in the web browser? As in using the Google Chrome browser. Not downloading the app on your desktop. I have my playlist sorted the way I want in the desktop app on m...

  • Casual Listener
  • I've searched through posts and it appears there's currently no way to sort playlists in the web browser? As in using the Google Chrome browser. Not downloading the app on your desktop. I have my pla...
  • Alfredo
  • Roadie
  • 266 Views
  • 1 comments
  • 2 likes
  • Desktop
    sorting
    Sorting Playlists
    Web Player
  • Not An Issue
  • 266 Views
  • 1 comments
  • 2 votes

too much swearing! make a "no explicit lyrics" account flag!!!!!

I am a Premium subscriber and I use spotify exclusively on my Amazon Alexa devices. Alexa doesn't understand what song I want to play sometimes and plays something else... the something else it plays is often laden with explatives. This is unacceptab...

  • Casual Listener
  • I am a Premium subscriber and I use spotify exclusively on my Amazon Alexa devices.  Alexa doesn't understand what song I want to play sometimes and plays something else...  the something e...
  • SergioDavid
  • Roadie
  • 109 Views
  • 1 comments
  • 2 likes
  • inappropriate content
  • Not An Issue
  • 109 Views
  • 1 comments
  • 2 votes

I cannot see my "Your 2017 Wrapped" for my user.

After I log in with my user all I get is an infinite loading screen. I tried with a friend's account and that worked. I know it's not that big of a deal but I am always hyped for these end of the year statistics, thanks for any help. Screenshot of th...

  • Regular
  • After I log in with my user all I get is an infinite loading screen. I tried with a friend's account and that worked. I know it's not that big of a deal but I am always hyped for these end of the yea...
  • Alfredo
  • Roadie
  • 2965 Views
  • 16 comments
  • 2 likes
  • Desktop
  • Not An Issue
  • 2965 Views
  • 16 comments
  • 2 votes

Spotify ANDROID version for BMW serie Xx still not correctly implemented

Dear spotify team, More than 1 year, you say that SPOTIFY and BMW are working hard to implement correctly ANDROID version of SPOTIFY on BMW (series 1 to 6 and X1 to X6)But as of today, there is no progress or success ? and no plan communicated ?The c...

  • Casual Listener
  • Dear spotify team,   More than 1 year, you say that SPOTIFY and BMW are working hard to implement correctly ANDROID version of SPOTIFY on BMW (series 1 to 6 and X1 to X6) But as of today, the...
  • Hubo
  • Community Legend
  • 367 Views
  • 1 comments
  • 2 likes
  • Android
  • Not An Issue
  • 367 Views
  • 1 comments
  • 2 votes

saved music

Question, why has my music selection that was saved to listen to offline has been deleted several times without my consent? This has cost much annoyance. It's been 3 times that my music selection has been deleted and I don't know why. It's not that I...

  • Casual Listener
  • Question, why has my music selection that was saved to listen to offline has been deleted several times without my consent? This has cost much annoyance. It's been 3 times that my music selection has...
  • Alfredo
  • Roadie
  • 102 Views
  • 2 comments
  • 2 likes
  • Deleted music
  • Not An Issue
  • 102 Views
  • 2 comments
  • 2 votes

Cannot drag current song into playlists

Current Build: 1.0.67.582.g19436fa3 (Mac OSX 10.12.6) Problem: When dragging the currently playing song from the play queue the tooltip displays [0 items] ( see screenshot) Steps to reproduce1. Open Spotify and search for something2. Pick a user play...

  • Casual Listener
  • Current Build: 1.0.67.582.g19436fa3 (Mac OSX 10.12.6)   Problem: When dragging the currently playing song from the play queue the tooltip displays [0 items] ( see screenshot)   Ste...
  • Aichel
  • Roadie
  • 202 Views
  • 3 comments
  • 2 likes
  • Not An Issue
  • 202 Views
  • 3 comments
  • 2 votes

Need a way to ban songs/artists

There really should be a way to prevent certain songs or artists from coming up in discover weekly playlists. Every Monday I have to skip through 28 songs I've heard 100 times already and don't like (and never will) just to get to the two new and hop...

  • Casual Listener
  • There really should be a way to prevent certain songs or artists from coming up in discover weekly playlists. Every Monday I have to skip through 28 songs I've heard 100 times already and don't like ...
  • taedium
  • Roadie
  • 130 Views
  • 2 comments
  • 2 likes
  • Not An Issue
  • 130 Views
  • 2 comments
  • 2 votes

Roku App

PLEASE UPDATE THE ROKU APP AND MAKE IT USABLE. I am a loyal premium user and music through my Roku is one of my main methods of listening to music through my entertainment system. It's insane that I cannot play personal playlists. I can do absolutely...

  • Casual Listener
  • PLEASE UPDATE THE ROKU APP AND MAKE IT USABLE. I am a loyal premium user and music through my Roku is one of my main methods of listening to music through my entertainment system. It's insane that I ...
  • FabianS_Bogota
  • Roadie
  • 129 Views
  • 1 comments
  • 2 likes
  • roku
  • Not An Issue
  • 129 Views
  • 1 comments
  • 2 votes

New public playlists don’t appear

I have a follower that I also follow. We have tried to make a playlist we can collaborate on. We have both tried to create one, but the other can never see it, whether public or otherwise, set to collaborative or otherwise. Either one can send a link...

  • Casual Listener
  • I have a follower that I also follow. We have tried to make a playlist we can collaborate on. We have both tried to create one, but the other can never see it, whether public or otherwise, set to c...
  • Hubo
  • Community Legend
  • 119 Views
  • 1 comments
  • 2 likes
  • Android
    iOS
    Windows
  • Not An Issue
  • 119 Views
  • 1 comments
  • 2 votes

Recover private messages

Could someone please help me recover my private messages.They are quite sentimental as some are exchanged songs between my friend and I so would like them back. Can you please advise?

  • Casual Listener
  • Could someone please help me recover my private messages. They are quite sentimental as some are exchanged songs between my friend and I so would like them back. Can you please advise?
  • SergioDavid
  • Roadie
  • 88 Views
  • 1 comments
  • 2 likes
  • Not An Issue
  • 88 Views
  • 1 comments
  • 2 votes

Ybn Nahmir not coming up

Hey I was listening to this artist a day ago but now it won’t pop up and I can’t listen to his music. He pops up but it says he doesn’t have any music I need help quick.!

  • Casual Listener
  • Hey I was listening to this artist a day ago but now it won’t pop up and I can’t listen to his music. He pops up but it says he doesn’t have any music I need help quick.!
  • Leonardo
  • Roadie
  • 457 Views
  • 6 comments
  • 2 likes
  • Not An Issue
  • 457 Views
  • 6 comments
  • 2 votes

Facebook sharing not working

Hello, I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in Facebook and nothing is shared. Of course, the Spotify option...

  • Casual Listener
  • Hello,   I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in F...
  • Aimee_T
  • Roadie
  • 519 Views
  • 1 comments
  • 2 likes
  • Facebook
    sharing
  • Not An Issue
  • 519 Views
  • 1 comments
  • 2 votes

Volume too quiet on ANDROID devices

Recently switched from an iPhone to an Android. I use an Auxillary cord, as my vehicle and home stereo are a bit older. I can MAX the volume out on my Android and system and it still not be nearly as loud as the iPhone would be at half the volume.I n...

  • Casual Listener
  • Recently switched from an iPhone to an Android.  I use an Auxillary cord, as my vehicle and home stereo are a bit older. I can MAX the volume out on my Android and system and it still not be ne...
  • Ayekaye02
  • Casual Listener
  • 396 Views
  • 6 comments
  • 2 likes
  • Sound Quality
    Volume Control
  • Not An Issue
  • 396 Views
  • 6 comments
  • 2 votes

Bonus Tracks won't play

Hi, I have just got premium which I thought would allow me to play bonus tracks, but there are a few that are shown in Spotify's library that I can't play. Before I had premium, the songs were in grey writing and they still are even with premium. Is ...

  • Casual Listener
  • Hi, I have just got premium which I thought would allow me to play bonus tracks, but there are a few that are shown in Spotify's library that I can't play. Before I had premium, the songs were in gre...
  • gabbywhitzel
  • Newbie
  • 1398 Views
  • 2 comments
  • 2 likes
  • iOS
  • Not An Issue
  • 1398 Views
  • 2 comments
  • 2 votes

Iranian IP addresses got blocked (Continue)

Hello,I dont know why the last thread here had closed too soon but anyway:As I mentioned before only US sites are closed not all. for example all of the sites that started with the IPs: 104.199.XXX.XXX are not reachable.The IP mentioned are owned by ...

  • Regular
  • Hello, I dont know why the last thread here had closed too soon but anyway: As I mentioned before only US sites are closed not all. for example all of the sites that started with the IPs: 104.199.X...
  • JuanSebastian
  • Roadie
  • 1142 Views
  • 1 comments
  • 2 likes
  • country
    IP
    Ip address
    Iran
  • Not An Issue
  • 1142 Views
  • 1 comments
  • 2 votes

Radio function not available

Previously I was able to use the radio function ever since living in UK.Now im back in BKK and use Spotify Thailand, the radio function is gone. Please help!

  • Casual Listener
  • Previously I was able to use the radio function ever since living in UK.Now im back in BKK and use Spotify Thailand, the radio function is gone. Please help!
  • Hubo
  • Community Legend
  • 218 Views
  • 1 comments
  • 2 likes
  • Android
    Radio
  • Not An Issue
  • 218 Views
  • 1 comments
  • 2 votes