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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

"Discover" section of "Browse" is almost empty - has only 1 category

The "Discover" section of the main "Browse" tab has nothing suggested. There is only the category of "New Releases For You". This has been like this for at least 3 days. Prior to that, all of my suggested lists were way off base. I thought somehow so...

  • Regular
  • The "Discover" section of the main "Browse" tab has nothing suggested. There is only the category of "New Releases For You". This has been like this for at least 3 days. Prior to that, all of my sugg...
  • tolonena
  • Regular
  • 953 Views
  • 13 comments
  • 6 likes
  • Browse List Malfunction
  • Not An Issue
  • 953 Views
  • 13 comments
  • 6 votes

Spotify running

I can no longer find Spotify running! I usually go to browse and find it under genres and moods, but it's no longer there! Has it moved?? Help!

  • Regular
  • I can no longer find Spotify running! I usually go to browse and find it under genres and moods, but it's no longer there! Has it moved?? Help! 🙂
  • Hubo
  • Community Legend
  • 131 Views
  • 4 comments
  • 4 likes
  • Running
  • Not An Issue
  • 131 Views
  • 4 comments
  • 4 votes

Library is all Filled Up

Still trying to understand how one's digital library can be full. Can't add any more tracks (online) or albums...seems I have hit some sort of Epic limit on Spotify while using the premium feature.

  • Casual Listener
  • Still trying to understand how one's digital library can be full. Can't add any more tracks (online) or albums...seems I have hit some sort of Epic limit on Spotify while using the premium feature. ...
  • JuanSebastian
  • Roadie
  • 1560 Views
  • 1 comments
  • 4 likes
  • Not An Issue
  • 1560 Views
  • 1 comments
  • 4 votes

Constantly aweful "Discover Weekly" playlists that do not relate to my music preferences

Hello community, does anyone know why the songs in my Discover Weekly playlist do never really relate to the music I have on my playlists? I usually hear about 50% English RnB, 40% Spanish Reggaeton and 10% German Hiphop (estimates). And on the Disco...

  • Casual Listener
  • Hello community,   does anyone know why the songs in my Discover Weekly playlist do never really relate to the music I have on my playlists?   I usually hear about 50% English RnB, 40% ...
  • JasonH3
  • Newbie
  • 1163 Views
  • 8 comments
  • 6 likes
  • algorithm
    Discover Weekly
  • Not An Issue
  • 1163 Views
  • 8 comments
  • 6 votes

Whats happen with Ford sync3? Will come back?

Whats happen with Ford sync3? Will come back? Which has been the problem?

  • Casual Listener
  • Whats happen with Ford sync3? Will come back? Which has been the problem?
  • MAKeyter
  • Newbie
  • 1370 Views
  • 5 comments
  • 4 likes
  • Android
  • Not An Issue
  • 1370 Views
  • 5 comments
  • 4 votes

Disabling web player for open.spotify links

When I click open.spotify links, it directs me to the web player. I have seen a solution ( https://support.spotify.com/au/using_spotify/share_music/why-do-spotify-links-always-open-in-the-spotify-web-player/ ) to this but it appears the settings butt...

  • Casual Listener
  • When I click open.spotify links, it directs me to the web player. I have seen a solution     ( https://support.spotify.com/au/using_spotify/share_music/why-do-spotify-links-always-open-in-t...
  • Rickety_Cricket
  • Casual Listener
  • 234 Views
  • 6 comments
  • 5 likes
  • Desktop
    Web Player
  • Not An Issue
  • 234 Views
  • 6 comments
  • 5 votes

Un-heart a song

So i accidentally hearted a song i absolutely dislike on my daily mix, is there any way to un-heart it? my ocd is wildin'

  • Casual Listener
  • So i accidentally hearted a song i absolutely dislike on my daily mix, is there any way to un-heart it? my ocd is wildin'
  • Dar_lalalala
  • Casual Listener
  • 990 Views
  • 4 comments
  • 5 likes
  • Desktop
  • Not An Issue
  • 990 Views
  • 4 comments
  • 5 votes

so hot blackpink

Why isn't the so hot blackpink remix on ?

  • Casual Listener
  • Why isn't the so hot blackpink remix on ?
  • Hubo
  • Community Legend
  • 2319 Views
  • 1 comments
  • 4 likes
  • blackpink
  • Not An Issue
  • 2319 Views
  • 1 comments
  • 4 votes

Rap Monster & Wale 'Change' is gone..?

Um, the song 'Change' by Rap Monster & Wale is now gone from Spotify. I follow people who have the song on their Spotify but it won't load when I try to find it. Has it been taken down? I tried using a link but it doesn't work either. Is something br...

  • Casual Listener
  • Um, the song 'Change' by Rap Monster & Wale is now gone from Spotify. I follow people who have the song on their Spotify but it won't load when I try to find it. Has it been taken down? I tried u...
  • Copoissweet
  • Newbie
  • 3476 Views
  • 5 comments
  • 5 likes
  • Android
    Desktop
    iOS
    Mobile
  • Not An Issue
  • 3476 Views
  • 5 comments
  • 5 votes

Randomly playing song by Drill Beats out of nowhere

I see the issue mentioned few times here, always closed without a solution provided, just spotify saying that they(you) are glad it is resolved. It is rather annoying issue - what is the solution to this?I believe it is somehow related to being logge...

  • Casual Listener
  • I see the issue mentioned few times here, always closed without a solution provided, just spotify saying that they(you) are glad it is resolved.   It is rather annoying issue - what is the sol...
  • jesaep
  • Newbie
  • 899 Views
  • 28 comments
  • 4 likes
  • Not An Issue
  • 899 Views
  • 28 comments
  • 4 votes

Song isn’t available

Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!

  • Casual Listener
  • Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!
  • Joel-M
  • Composer
  • 8601 Views
  • 6 comments
  • 4 likes
  • Not An Issue
  • 8601 Views
  • 6 comments
  • 4 votes

calificar canciones.

Por que no tengo la posibilidad de calificar y darle "me gusta" o "no me gusta" a una cancion? Si escucho una cancion que no me gusta necesito un boton para informarles que esa cancion especifico no me gusta y que se retire de la musica que escucho.A...

  • Visitor
  • Por que no tengo la posibilidad de calificar y darle "me gusta" o "no me gusta" a una cancion? Si escucho una cancion que no me gusta necesito un boton para informarles que esa cancion especifico no ...
  • AnaArango
  • Visitor
  • 7569 Views
  • 7 comments
  • 5 likes
  • like and dislike
  • Not An Issue
  • 7569 Views
  • 7 comments
  • 5 votes

[macOS] Automatic full screen on opening app

I would really like the 'automatic full screen on opening app' option to be added back to the macOS client, it's such a small fix to an annoying problem. There's an open issue but it's from 2014… Come on Spotify team, help us

  • Casual Listener
  • I would really like the 'automatic full screen on opening app' option to be added back to the macOS client, it's such a small fix to an annoying problem.   There's an open issue but it's from ...
  • burner
  • Roadie
  • 905 Views
  • 2 comments
  • 5 likes
  • Mac
  • Not An Issue
  • 905 Views
  • 2 comments
  • 5 votes

Lil Dicky Trojan Ad (this ad irritates me so much)

Ok, so I listen to spotify all day. and I only hear like 3 commercials, but the one that irritates me the most is the stupid lil dicky trojan ad. I can no longer stand hearing the commercial. I would buy premium to shut his irritating ad but im a cou...

  • Casual Listener
  • Ok, so I listen to spotify all day. and I only hear like 3 commercials, but the one that irritates me the most is the stupid lil dicky trojan ad. I can no longer stand hearing the commercial. I would...
  • Hubo
  • Community Legend
  • 1623 Views
  • 5 comments
  • 5 likes
  • ads
    Annoying ads
    commercials that are obnoxious
    lil dicky
  • Not An Issue
  • 1623 Views
  • 5 comments
  • 5 votes

Discover weekly is playing songs in other languages than english

Hi there, I love discover music but I've started to notice that it's playing music that is not english and while it's great music I'd rather know the lyrics to what I'm listening to. How do I get it to remove non-english songs?

  • Casual Listener
  • Hi there,   I love discover music but I've started to notice that it's playing music that is not english and while it's great music I'd rather know the lyrics to what I'm listening to.   ...
  • felixAhouse
  • Newbie
  • 319 Views
  • 4 comments
  • 5 likes
  • Discover Weekly
    language
  • Not An Issue
  • 319 Views
  • 4 comments
  • 5 votes

How do we change the Daily Mix bands/feel?

Hello, I enjoy the concept of the new Daily Mix feature. 4 mixes that have random songs based with the same feel / genre / band type. The only problem that I have is that out of the 4 mixes, Mix 1 is Ok, but not really what I want to hear daily. Mix ...

  • Regular
  • Hello,   I enjoy the concept of the new Daily Mix feature. 4 mixes that have random songs based with the same feel / genre / band type.   The only problem that I have is that out of the...
  • avguytxINar
  • Music Fan
  • 1701 Views
  • 5 comments
  • 5 likes
  • Android
    daily-mix
  • Not An Issue
  • 1701 Views
  • 5 comments
  • 5 votes

Is there any chance that radio function will available in Thailand?

We're so glad after spotify avilable in Thailand, but one huge problem.. there's no radio function in Thailand. Which we're a big fan of it.If you guys have any plane to add this function soon or later please let me know.P.s. Spotify's radio is the o...

  • Casual Listener
  • We're so glad after spotify avilable in Thailand, but one huge problem.. there's no radio function in Thailand. Which we're a big fan of it. If you guys have any plane to add this function soon or l...
  • Hubo
  • Community Legend
  • 417 Views
  • 2 comments
  • 4 likes
  • Desktop
    Radio
    Thailand
    User Experience Improvement
  • Not An Issue
  • 417 Views
  • 2 comments
  • 4 votes

Audiobooks only in german language

I was checking the audiobooks suggestions for the first time and I only found it in German language. My phone settings are in French.I'm from Switzerland, French speaking part. Can I change it? I'd like to listen it in English/French.

  • Casual Listener
  • I was checking the audiobooks suggestions for the first time and I only found it in German language. My phone settings are in French. I'm from Switzerland, French speaking part. Can I change it? I'd...
  • garbi
  • Newbie
  • 2439 Views
  • 4 comments
  • 4 likes
  • Not An Issue
  • 2439 Views
  • 4 comments
  • 4 votes

Spotify extremely slow loading

Whenever I open the app after not using it for a few hours, it's extremely slow at loading things. Playlists, songs, searching an artist. Most times I wait 30 seconds and then it'll say something went wrong, try again. So I usually have to leave the ...

  • Casual Listener
  • Whenever I open the app after not using it for a few hours, it's extremely slow at loading things. Playlists, songs, searching an artist. Most times I wait 30 seconds and then it'll say something wen...
  • Jim
  • Spotify Legend
  • 442 Views
  • 3 comments
  • 5 likes
  • Android
    loading
    nougat
    slow
  • Not An Issue
  • 442 Views
  • 3 comments
  • 5 votes