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Forum Posts

Please stop marking shuffle complaints as "not an issue" or "implemented"

Below is my precise illustration of how the so-called shuffle feature is broken. This is not a problem of people simply not understanding "true randomness". The shuffle feature will keep playing your most popular tracks first and it will keep putting...

  • Music Fan
  • Below is my precise illustration of how the so-called shuffle feature is broken.  This is not a problem of people simply not understanding "true randomness".  The shuffle feature will keep ...
  • Erika
  • Roadie
  • 14758 Views
  • 7 comments
  • 225 likes
  • shuffle
  • Not An Issue
  • 14758 Views
  • 7 comments
  • 225 votes

Spotify shuffle sucks

I have a playlist with over 2,000 songs Shuffle gives me the same 50 songs over and over again! Depending on how I sort the playlist depends on which 50 songs I get. If I sort my playlist by title all I get is songs starting with "a". I have over 2,0...

  • Casual Listener
  • I have a playlist with over 2,000 songs    Shuffle gives me the same 50 songs over and over again!    Depending on how I sort the playlist depends on which 50 songs I get. If ...
  • ChristineVX
  • Newbie
  • 48630 Views
  • 58 comments
  • 158 likes
  • shuffle
  • Not An Issue
  • 48630 Views
  • 58 comments
  • 158 votes

Top Songs Playlist Doesn’t Have My Top 5?

Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so there had to have been 100 songs that I have played m...

  • Casual Listener
  • Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so th...
  • Vee123
  • Newbie
  • 20095 Views
  • 82 comments
  • 155 likes
  • 2018 wrapped
    Top 100
  • Not An Issue
  • 20095 Views
  • 82 comments
  • 155 votes

Audiobooks in English

I don't understand why you don't offer other languages in non English speaking countries. I am in Germany but would like to hear audiobooks in English by English authors. It makes no sense why I have to change my billing address to an English speakin...

  • Casual Listener
  • I don't understand why you don't offer other languages in non English speaking countries. I am in Germany but would like to hear audiobooks in English by English authors. It makes no sense why I have...
  • colmm
  • Newbie
  • 10416 Views
  • 34 comments
  • 109 likes
  • Not An Issue
  • 10416 Views
  • 34 comments
  • 109 votes

Where is volume normalization for Amazon Alexa?

I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical recordings. Where can I find the volume normalization opt...

  • Casual Listener
  • I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical r...
  • MateusBR
  • Visitor
  • 18723 Views
  • 23 comments
  • 76 likes
  • Alexa
    classical
    Echo
    Echo Dot
    volume
    volume difference
    volume issues
    volume normalization
  • Not An Issue
  • 18723 Views
  • 23 comments
  • 76 votes

Share to Instagram Stories

I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.

  • Casual Listener
  • I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.
  • sejalllll
  • Newbie
  • 41940 Views
  • 103 comments
  • 73 likes
  • Not An Issue
  • 41940 Views
  • 103 comments
  • 73 votes

Support Google Assistant commands

I should be able to say: "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify. At the moment thsoe commands simply open the Spotify app and do a se...

  • Roadie
  • I should be able to say:   "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify...
  • Ryrynz
  • Music Fan
  • 12759 Views
  • 18 comments
  • 73 likes
  • Android
  • Not An Issue
  • 12759 Views
  • 18 comments
  • 73 votes

Let us FINALLY BLOCK songs/artists/albums

People are asking for this since 5 years.Just let us block or remove songs from lists we didnt create.For example german rap artist most of the time only uplaod their "premium editions", which also include the instrumentals of every song.So 50% of th...

  • Casual Listener
  • People are asking for this since 5 years. Just let us block or remove songs from lists we didnt create. For example german rap artist most of the time only uplaod their "premium editions", whi...
  • foryoublue94
  • Music Fan
  • 3047 Views
  • 9 comments
  • 61 likes
  • Desktop
  • Not An Issue
  • 3047 Views
  • 9 comments
  • 61 votes

block genre

Please Make this Happen I am so F-ing sick of seeing Rap fist f-ing thing on my home screen. I Pay a premium price and I can not controle what I see on my home screen. I do not listen RAP-hip-hop or anything related to it yet it is the first thing su...

  • Casual Listener
  • Please Make this Happen I am so F-ing sick of seeing Rap fist f-ing thing on my home screen. I Pay a premium price and I can not controle what I see on my home screen. I do not listen RAP-hip-hop or ...
  • SergioDavid
  • Roadie
  • 2670 Views
  • 1 comments
  • 57 likes
  • genre
    Rap
  • Not An Issue
  • 2670 Views
  • 1 comments
  • 57 votes

Can't find settings for private mode on new web player

Hi! I can't find the settings for Private Session on the new Spotify Web player! Please help!

  • Music Fan
  • Hi!   I can't find the settings for Private Session on the new Spotify Web player! Please help!  
  • PSH89
  • Newbie
  • 21828 Views
  • 23 comments
  • 54 likes
  • Web Player
  • Not An Issue
  • 21828 Views
  • 23 comments
  • 54 votes

Gapless playback not working with Chromecast Audio

It appears this issue has been outstanding for months. What is the problem with implementing this option? I moved from Google Play Music because they had gapless playback issues. Not having this option ruins listening to operas. When will this be fix...

  • Casual Listener
  • It appears this issue has been outstanding for months. What is the problem with implementing this option? I moved from Google Play Music because they had gapless playback issues. Not having this opti...
  • Alfredo
  • Roadie
  • 4707 Views
  • 1 comments
  • 52 likes
  • iOS
  • Not An Issue
  • 4707 Views
  • 1 comments
  • 52 votes

Remove gap between tracks on Google Home

I listen to a lot of live albums, or ones which are intended to play without gaps, and on my Google Home there's an annoying gap between tracks. This isn't an issue on the Alexa integration, just the Google Home. The primary function of my Google Hom...

  • Regular
  • I listen to a lot of live albums, or ones which are intended to play without gaps, and on my Google Home there's an annoying gap between tracks. This isn't an issue on the Alexa integration, just the...
  • Aimee_T
  • Roadie
  • 1965 Views
  • 1 comments
  • 50 likes
  • Google Home
  • Not An Issue
  • 1965 Views
  • 1 comments
  • 50 votes

Gapless playback not working with Chromecast Audio

When streaming Spotify through a Chromecast Audio device there are gaps between songs on albums that are recorded without gaps. Examples would be Pink Floyd Dark Side of the Moon, or Beatles Abbey Road. Many classical albums are also recorded without...

  • Music Fan
  • When streaming Spotify through a Chromecast Audio device there are gaps between songs on albums that are recorded without gaps.  Examples would be Pink Floyd Dark Side of the Moon, or Beatles Ab...
  • Alfredo
  • Roadie
  • 1751 Views
  • 1 comments
  • 44 likes
  • Not An Issue
  • 1751 Views
  • 1 comments
  • 44 votes

Live Chat

Yesterday I was talking to a Spotify Rep through a live chat. Today I can't find the option to chat with a Rep. Are you hiding for your customers?Can somebody share the chat link?

  • Casual Listener
  • Yesterday I was talking to a Spotify Rep through a live chat. Today I can't find the option to chat with a Rep. Are you hiding for your customers? Can somebody share the chat link?
  • carstengiese
  • Casual Listener
  • 116312 Views
  • 47 comments
  • 42 likes
  • live chat
  • Not An Issue
  • 116312 Views
  • 47 comments
  • 42 votes

Where did search and sorting go?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueToday I noticed that I can no longer search or sort in my playlists. Usually I could just scroll to the top and then a bit more to access this but it's complet...

  • Casual Listener
  • Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android   My Question or Issue Today I noticed that I can no longer search or sort in my playlists. Usua...
  • Metalx2
  • Casual Listener
  • 8367 Views
  • 50 comments
  • 40 likes
  • Not An Issue
  • 8367 Views
  • 50 comments
  • 40 votes

Songs keep skipping and pausing randomly

For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song will pause, then play, then skip a few, then pause a...

  • Casual Listener
  • For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song w...
  • Chris
  • Spotify
  • 18365 Views
  • 49 comments
  • 32 likes
  • Android
    Mobile
  • Not An Issue
  • 18365 Views
  • 49 comments
  • 32 votes

User menu items are not clickable on Linux

Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc. If you try to click on any of those items in the menu the menu closes but nothing happens. This was reported over a year ago at https://...

  • Casual Listener
  • Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc.   If you try to click on any of those items in the menu the menu closes but no...
  • Aimee_T
  • Roadie
  • 944 Views
  • 1 comments
  • 31 likes
  • Desktop
    Linux
  • Not An Issue
  • 944 Views
  • 1 comments
  • 31 votes

384Khz still not working.

So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted images are still in my account. So I really dont know w...

  • Regular
  • So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted imag...
  • cubeover
  • Casual Listener
  • 14163 Views
  • 29 comments
  • 30 likes
  • bug
  • Not An Issue
  • 14163 Views
  • 29 comments
  • 30 votes

Parental Controls

Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quite negligent of Spotify not to have addressed this i...

  • Casual Listener
  • Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quit...
  • Alfredo
  • Roadie
  • 7179 Views
  • 1 comments
  • 26 likes
  • Not An Issue
  • 7179 Views
  • 1 comments
  • 26 votes

Driving Safety Dismiss Message - URGENT SAFETY CONCERN!

Hi, When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify. Spotify then automatically opens a Driving Safety Dismiss Message on the phone which must be clicked before Spotify lets you pla...

  • Casual Listener
  • Hi,    When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify.    Spotify then automatically opens a Dr...
  • Knightwhosaysni
  • Visitor
  • 5017 Views
  • 13 comments
  • 25 likes
  • I've got a lot of variety
    iDrive
    Safety Dismiss
  • Not An Issue
  • 5017 Views
  • 13 comments
  • 25 votes