Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Missing Albums

Just one album by Evanescence is not showing up on Spotify anymore. All songs from this album in my playlists are missing.

  • Casual Listener
  • Just one album by Evanescence is not showing up on Spotify anymore. All songs from this album in my playlists are missing.
  • Pricilla
  • Spotify
  • 465 Views
  • 3 comments
  • 1 likes
  • Android
    Desktop
    Windows
  • Not An Issue
  • 465 Views
  • 3 comments
  • 1 votes

Log in issue with email

So I've had my account for a few years now, however, I've had problems with logging in since the whole "Enter Username" or "Use your Facebook" thing changed with the log in portal. So I've found a way to make it work. Now though, the login portal won...

  • Casual Listener
  • So I've had my account for a few years now, however, I've had problems with logging in since the whole "Enter Username" or "Use your Facebook" thing changed with the log in portal. So I've found a wa...
  • Pricilla
  • Spotify
  • 316 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 316 Views
  • 2 comments
  • 0 votes

NW-ZX1 Previous/Next Button Issue

As Spotify is now cooperated with Sony, I m reli sad tat my NW-ZX1 Previous/Next Button are not compatible with spotify. Is it juz my problem or this one is a known issue? If this is a known issue, plz.........fix this, cuz the Previous/Next button i...

  • Casual Listener
  • As Spotify is now cooperated with Sony, I m reli sad tat my NW-ZX1 Previous/Next Button are not compatible with spotify. Is it juz my problem or this one is a known issue? If this is a known issue, p...
  • meahtenoha
  • Spotify
  • 1975 Views
  • 2 comments
  • 0 likes
  • Sony
  • Not An Issue
  • 1975 Views
  • 2 comments
  • 0 votes

Play individual tracks not working

Since yesterday, I cannot pick an individual track to play, either from a playlist or from a search. The only way to listen now is to play shuffle and hope for the best. Not easy when my playlists are 1500 tracks long. Have I developed a fault. I use...

  • Casual Listener
  • Since yesterday, I cannot pick an individual track to play, either from a playlist or from a search. The only way to listen now is to play shuffle and hope for the best. Not easy when my playlists ar...
  • jean3601
  • Community Legend
  • 812 Views
  • 9 comments
  • 0 likes
  • kindle fire
  • Not An Issue
  • 812 Views
  • 9 comments
  • 0 votes

Kindle Fire Problems

For a couple of days now, my kindle fire has been treated by spotify as a mobile phone. I can no longer play any other way than to shuffle. Why are k idle fire users being victimised this way when other tablet brands continue to have full use of pick...

  • Casual Listener
  • For a couple of days now, my kindle fire has been treated by spotify as a mobile phone. I can no longer play any other way than to shuffle. Why are k idle fire users being victimised this way when ot...
  • jean3601
  • Community Legend
  • 1313 Views
  • 1 comments
  • 0 likes
  • fire
    Kindle
  • Not An Issue
  • 1313 Views
  • 1 comments
  • 0 votes

Spotify playlists getting reset?

I follow different playlists like Indie Pop Chillout, Classical Essentials, etc. I was listening to Classical Essentials yesterday, taking the ones I like the most and putting it on my own playlist. Today it got updated, it said in my notifications, ...

  • Music Fan
  • I follow different playlists like Indie Pop Chillout, Classical Essentials, etc.  I was listening to Classical Essentials yesterday, taking the ones I like the most and putting it on my own...
  • jean3601
  • Community Legend
  • 647 Views
  • 3 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 647 Views
  • 3 comments
  • 0 votes

Double-clicking a playlist on desktop sidebar opens edit playlist

I sometimes change playlist by double-clicking but it also triggers the edit playlist window and it happens all of the time. I didn't select to edit the playlist.

  • Visitor
  • I sometimes change playlist by double-clicking but it also triggers the edit playlist window and it happens all of the time. I didn't select to edit the playlist.
  • user-removed
  • Not applicable
  • 395 Views
  • 3 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 395 Views
  • 3 comments
  • 0 votes

cant select a song I need

I am really annoyed atm with the current update I cannot select a tune for what I want with wifi? Can this be downgraded (kindle fire hdx)

  • Casual Listener
  • I am really annoyed atm with the current update I cannot select a tune for what I want with wifi? Can this be downgraded (kindle fire hdx)
  • jean3601
  • Community Legend
  • 276 Views
  • 1 comments
  • 0 likes
  • Downgrade
    kindle fire
    Update
  • Not An Issue
  • 276 Views
  • 1 comments
  • 0 votes

Incorrect song names

This album https://open.spotify.com/album/6NSPnCgPvme4CrXGLRMQxHlooks odd, the names are wrong and no artists.

  • Casual Listener
  • This album https://open.spotify.com/album/6NSPnCgPvme4CrXGLRMQxH looks odd, the names are wrong and no artists.
  • jean3601
  • Community Legend
  • 1456 Views
  • 1 comments
  • 0 likes
  • Web Player
    Windows
  • Not An Issue
  • 1456 Views
  • 1 comments
  • 0 votes

removing songs in collaborative playlist doesn't work anymore

I started a collabortaive playlist half a year ago, and now people are not able anymore to remove songs that they once added to the playlist. This used to work in the past. Anybody else having this issue?

  • Newbie
  • I started a collabortaive playlist half a year ago, and now people are not able anymore to remove songs that they once added to the playlist. This used to work in the past. Anybody else having this i...
  • jean3601
  • Community Legend
  • 437 Views
  • 1 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 437 Views
  • 1 comments
  • 0 votes

[Android] Audio Effects not available on select devices

Thread: 141718 Description: Some Android devices (mainly HTC) don't have the "Audio Effects" Option under "Settings." Additional information: From the original thread: "We've had some reports of people using some HTC devices with Beats Audio not bein...

  • Spotify Legend
  • Thread: 141718 Description: Some Android devices (mainly HTC) don't have the "Audio Effects" Option under "Settings."   Additional information: From the original thread: "We've had...
  • Rorey
  • Spotify
  • 28081 Views
  • 31 comments
  • 2 likes
  • Android
  • Not An Issue
  • 28081 Views
  • 31 comments
  • 2 votes

[Android] Stuck in offline mode

Thread: 1515 Status: Unresolved Description: When starting the Spotify app on Android it remains in offline mode Additional information: - -- Updates 2013-03-07: Our engineers are looking to find out who is still being affected by this. If you could ...

  • Spotify Legend
  • Thread: 1515 Status: Unresolved Description: When starting the Spotify app on Android it remains in offline mode   Additional information: -   -- Updates 2013-03-07: ...
  • meahtenoha
  • Spotify
  • 2893 Views
  • 9 comments
  • 0 likes
  • Not An Issue
  • 2893 Views
  • 9 comments
  • 0 votes

[Windows 8] Unable to initialize the storage of temporary files

Thread: 190996 Status: New Platform(s): Windows 8 Description: "After playing a song for about 10 seconds, Spotify freezes and stops responding. I end up having to end the task through windows. Once I do that, every time I try to open Spotify, I get ...

Error Message.png
  • Spotify Legend
  • Thread: 190996 Status: New Platform(s): Windows 8 Description: "After playing a song for about 10 seconds, Spotify freezes and stops responding.   I end up having to end the task through...
  • meahtenoha
  • Spotify
  • 2403 Views
  • 4 comments
  • 0 likes
  • Not An Issue
  • 2403 Views
  • 4 comments
  • 0 votes

Reporting a bug. How does this work?

Welcome to the Bugs board. How does it work? We're trying a new form of keeping track of bugs on the Spotify Community. Here's how we envision this will work: Only specific users can start new topics here. To keep this forum as clear as possible, and...

  • Spotify Legend
  • Welcome to the Bugs board.   How does it work? We're trying a new form of keeping track of bugs on the Spotify Community.   Here's how we envision this will work: Only spe...
  • 71472 Views
  • 0 comments
  • 0 likes
  • information
  • Not An Issue
  • 71472 Views
  • 0 comments
  • 0 votes