Ongoing Issues

Followed playlists don't show in public profile

Hi, I have around 40 public playlists and I noticed that some of them don't show in my public profile. I tired if stopping to follow a list and klicking follow again helps, but it didn't. I tried this also with a list that WAS showing in my public pr...

Jauza
Music Fan
Hi, I have around 40 public playlists and I noticed that some of them don't show in my public profile. I tired if stopping to follow a list and klicking follow again helps, but it d...
2017-09-23 8:02:20 PM
2019-11-14 11:11:35 PM
shiraparos
Newbie
3584 Views
8 comments
0 likes
Public Playlists
Not An Issue

3584 Views
8 comments
0 votes

Playlist songs got "re-added"

I have a playlist which I have had forever. I remember old songs didn't have an added timestamp, because they got added before that was implemented. However they got marked as added today, and this really messes up my playlist when sorting by recentl...

hermanj
Regular
I have a playlist which I have had forever. I remember old songs didn't have an added timestamp, because they got added before that was implemented. However they got marked as added today, and this r...
2017-04-30 2:46:35 PM
2019-11-04 10:17:25 PM
hermanj
Regular
865 Views
5 comments
1 likes
Desktop
recently added
Spotify
Not An Issue

865 Views
5 comments
1 votes

Apple Carplay - cannot see playlists more than one level deep

Bug: Given you are using the latest versionSpotifytify on an iPhone in apple carplay mode on a 2017 Ford Escape and you have playlists nested inside folders that are more than 1 level deep, when you browse to view your playlists, then all folders aft...

nk1094
Casual Listener
Bug: Given you are using the latest versionSpotifytify on an iPhone in apple carplay mode on a 2017 Ford Escape and you have playlists nested inside folders that are more than 1 level d...
2017-08-17 2:22:58 AM
2019-11-04 1:04:18 PM
knackebr0d
Newbie
3077 Views
10 comments
11 likes
iOS
Not An Issue

3077 Views
10 comments
11 votes

Artists' About Section

Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where the artist has been discovered. I REALLY liked thos...

Crisar12
Casual Listener
Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where ...
2017-07-06 1:58:47 AM
2019-10-31 6:27:12 PM
jshernandez
Newbie
729 Views
3 comments
6 likes
Desktop
Windows
Not An Issue

729 Views
3 comments
6 votes

Beggin by Madcon unavailable

Two or three days ago this song can not be played, and I'm very disapponted as I listen to this song very often (imo it's almost as good as the original). Is this again some kind of region restriction (which I doubt as the rest of the album can be pl...

kingkabel
Casual Listener
Two or three days ago this song can not be played, and I'm very disapponted as I listen to this song very often (imo it's almost as good as the original). Is this again some kind of region restrictio...
2018-01-31 11:54:22 AM
2019-10-11 10:39:51 PM
Aman12
Newbie
10090 Views
6 comments
12 likes
Android
Desktop
iOS
Windows
Not An Issue

10090 Views
6 comments
12 votes

Unplayed tracks in Summer Rewind playlist - let me remove them

I was pleasantly surprised by the Summer Rewind playlist that was auto-generated for me. There's some great tracks on there (30 tracks, about 2hr 06m). But here's the weird thing: 26 of the tracks are great, and are tracks that I will readily agree I...

richiebabee
Casual Listener
I was pleasantly surprised by the Summer Rewind playlist that was auto-generated for me. There's some great tracks on there (30 tracks, about 2hr 06m). But here's the weird thing: 26 of the ...
2017-06-23 1:11:22 PM
2019-09-26 1:59:05 AM
_27_
Regular
1854 Views
5 comments
2 likes
Desktop
Mobile
Web Player
Windows
Not An Issue

1854 Views
5 comments
2 votes

Nickel Creek - When you come back down - Not Working

Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason. Thanks!

sthastin11
Casual Listener
Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason. Thanks!
2018-03-12 8:53:44 PM
2019-09-04 6:00:39 PM
dmerritt81585
Visitor
2829 Views
13 comments
4 likes
not working
song bug
Song Unavailable
Songs Issues
Not An Issue

2829 Views
13 comments
4 votes

Where did search and sorting go?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueToday I noticed that I can no longer search or sort in my playlists. Usually I could just scroll to the top and then a bit more to access this but it's complet...

sseebbee95
Casual Listener
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android My Question or Issue Today I noticed that I can no longer search or sort in my playlists. Usua...
2018-11-30 3:39:26 PM
2019-08-08 3:51:34 PM
Metalx2
Casual Listener
8371 Views
50 comments
40 likes
Not An Issue

8371 Views
50 comments
40 votes

Support is not helping

Here is the email I received from Spotify support! I feel very insulted that they just gave me the same solutions that were clearly STATED. Is this the help that you give your PAYING customers!Hey thereHere's what we got from you: I once subscribed t...

Ridzwanzul
Casual Listener
Here is the email I received from Spotify support! I feel very insulted that they just gave me the same solutions that were clearly STATED. Is this the help that you give your PAYING customers! He...
2017-02-01 7:11:35 AM
2019-08-06 6:54:02 PM
Hubo
Community Legend
858 Views
3 comments
0 likes
Not An Issue

858 Views
3 comments
0 votes

Release Radar from previous week

I forgot to save one song that I particularly liked from last week's Release Radar playlist which of course was reset today. Is there any way I can see the track list from last week? I will recognize it as soon as I see it. Thanks in advance!

raficocali
Casual Listener
I forgot to save one song that I particularly liked from last week's Release Radar playlist which of course was reset today. Is there any way I can see the track list from last week? I will recognize...
2017-03-03 10:00:47 AM
2019-07-20 10:44:28 AM
thedavewilkie
Casual Listener
27008 Views
11 comments
18 likes
Not An Issue

27008 Views
11 comments
18 votes

Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

canfail
Casual Listener
Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...
2018-03-01 4:06:59 PM
2019-07-15 3:49:28 PM
xeode
Casual Listener
10632 Views
8 comments
15 likes
Crossfade
Not An Issue

10632 Views
8 comments
15 votes

Epic collection, friend. Your music is all filled up. To save more, you'll need to remove some songs

This is bull**bleep**. I pay for this app and should be allowed to save more music. Please let me know if i should cancel my subscription and move on to a better service because this is a big dealbreaker. This is ridiculous.

serrotjon7
Casual Listener
This is bull**bleep**. I pay for this app and should be allowed to save more music. Please let me know if i should cancel my subscription and move on to a better service because this is a big dealbre...
2017-08-19 6:17:11 PM
2019-07-06 6:15:30 PM
plasticloud
Regular
1791 Views
6 comments
15 likes
Not An Issue

1791 Views
6 comments
15 votes

Spotify app being removed from LG shortly?

Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help. Cheers,

DemianZ
Casual Listener
Anyone have more info about this? I am situated in Sweden and have a LG 55B6 V OLED if that can help. Cheers,
2017-06-02 6:09:11 PM
2019-06-01 8:45:03 PM
Burakbaskin
Newbie
8424 Views
33 comments
9 likes
TV
webos
Not An Issue

8424 Views
33 comments
9 votes

[Bug] Web Player showing Private playlists as Public

1 - Copy any playlist link (not Spotify playlist) in your brower. Press enter. Normally it opens in the Web Player. 2 - Now click on the name of the author of the playlist. The screen says : Public Playlists but it lists all the playlists even the on...

Soundofus
Spotify Star
1 - Copy any playlist link (not Spotify playlist) in your brower. Press enter. Normally it opens in the Web Player. 2 - Now click on the name of the author of the playlist. The screen says : Public...
2017-11-18 12:35:01 PM
2019-05-16 10:39:42 AM
secorris
Newbie
1425 Views
6 comments
1 likes
WebPlayer
Not An Issue

1425 Views
6 comments
1 votes

Multiple registrations of same device in offline device list / downloaded music disappearing

Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...

user-removed
Visitor
Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into t...
2017-09-17 12:24:50 AM
2019-03-14 12:00:09 PM
Gifpak
Visitor
3766 Views
15 comments
5 likes
Android
missing downloaded music
Offline Devices
Not An Issue

3766 Views
15 comments
5 votes

Delete rediscover

Hi everyone,I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I delete it from my account?! If you can help me out, I'...

LucaHoogeveen
Casual Listener
Hi everyone, I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I d...
2017-08-25 5:31:02 AM
2019-03-09 10:15:28 PM
monkeymanalex0
Visitor
2227 Views
2 comments
0 likes
Rediscover
Not An Issue

2227 Views
2 comments
0 votes

we're not able to play this video in your current location

Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i want my music playlist to be continuous with no com...

lomtftl
Regular
Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i ...
2017-10-03 10:30:34 PM
2019-02-27 8:24:02 PM
Jcuna
Casual Listener
18584 Views
13 comments
15 likes
Video Not Playing
Not An Issue

18584 Views
13 comments
15 votes

Spotify Playlist in timer workout app?

Hi there! I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout? I am a teacher and have all of my playlists on my account. I need to find a solution as to how I can access my playlis...

jmchesser1206
Casual Listener
Hi there! I was wondering if there was a way through spotify or an app that syncs with my spotify playlist to create timed workout? I am a teacher and have all of my playlists on my...
2018-01-25 2:38:49 PM
2019-02-20 2:27:09 PM
Duffy242
Newbie
1682 Views
2 comments
2 likes
Not An Issue

1682 Views
2 comments
2 votes

Deleting my downloaded songs

I have a Premium account and nowadays it's really often that all my downloaded songs got deleted and I don't have a clue why is that happening, if somebody is through the same and got the issue resolved, please help me!!

susan_jorge
Casual Listener
I have a Premium account and nowadays it's really often that all my downloaded songs got deleted and I don't have a clue why is that happening, if somebody is through the same and got the issue resol...
2018-03-15 12:53:33 AM
2019-01-14 9:49:27 PM
dawidw
Newbie
675 Views
3 comments
1 likes
Android
Not An Issue

675 Views
3 comments
1 votes

Zoekactie incompleet

Als ik alle nummers met de titel 'Better' zoek verschijnt niet het nummer van Regina Spektor. Haar album met dit nummer ('Begin to Hope') staat wel gewoon op Spotify

Hevvy
Casual Listener
Als ik alle nummers met de titel 'Better' zoek verschijnt niet het nummer van Regina Spektor. Haar album met dit nummer ('Begin to Hope') staat wel gewoon op Spotify
2017-12-19 5:14:12 PM
2018-12-23 4:40:19 PM
Hubo
Community Legend
358 Views
5 comments
0 likes
Windows
Not An Issue

358 Views
5 comments
0 votes

Spotify Community

Ongoing Issues

Forum Posts

Followed playlists don't show in public profile

Playlist songs got "re-added"

Apple Carplay - cannot see playlists more than one level deep

Artists' About Section

Beggin by Madcon unavailable

Unplayed tracks in Summer Rewind playlist - let me remove them

Nickel Creek - When you come back down - Not Working

Where did search and sorting go?

Support is not helping

Release Radar from previous week

Playlists overriding Crossfade Settings

Epic collection, friend. Your music is all filled up. To save more, you'll need to remove some songs

Spotify app being removed from LG shortly?

[Bug] Web Player showing Private playlists as Public

Multiple registrations of same device in offline device list / downloaded music disappearing

Delete rediscover

we're not able to play this video in your current location

Spotify Playlist in timer workout app?

Deleting my downloaded songs

Zoekactie incompleet

Help Wizard

Step 1

Just quickly...

Ongoing Issues