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Ongoing Issues

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Forum Posts

Playlist in a bottle 2023 not showing up

We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024.This is currently being looked into.

  • Moderator
  • Moderator
  • We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024. This is currently being looked into.
  • Not applicable
  • 1662 Views
  • 39 comments
  • 4 likes
  • Other
  • Not An Issue
  • 1662 Views
  • 39 comments
  • 4 votes

Spotify shuffle sucks

I have a playlist with over 2,000 songs Shuffle gives me the same 50 songs over and over again! Depending on how I sort the playlist depends on which 50 songs I get. If I sort my playlist by title all I get is songs starting with "a". I have over 2,0...

  • Casual Listener
  • I have a playlist with over 2,000 songs    Shuffle gives me the same 50 songs over and over again!    Depending on how I sort the playlist depends on which 50 songs I get. If ...
  • ChristineVX
  • Newbie
  • 49025 Views
  • 58 comments
  • 161 likes
  • shuffle
  • Not An Issue
  • 49025 Views
  • 58 comments
  • 161 votes

Where is volume normalization for Amazon Alexa?

I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical recordings. Where can I find the volume normalization opt...

  • Casual Listener
  • I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical r...
  • MateusBR
  • Visitor
  • 19283 Views
  • 23 comments
  • 77 likes
  • Alexa
    classical
    Echo
    Echo Dot
    volume
    volume difference
    volume issues
    volume normalization
  • Not An Issue
  • 19283 Views
  • 23 comments
  • 77 votes

384Khz still not working.

So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted images are still in my account. So I really dont know w...

  • Regular
  • So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted imag...
  • cubeover
  • Casual Listener
  • 14942 Views
  • 29 comments
  • 31 likes
  • bug
  • Not An Issue
  • 14942 Views
  • 29 comments
  • 31 votes

Song isn’t available

Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!

  • Casual Listener
  • Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!
  • faerylui
  • Newbie
  • 11864 Views
  • 7 comments
  • 6 likes
  • Not An Issue
  • 11864 Views
  • 7 comments
  • 6 votes

Top Songs Playlist Doesn’t Have My Top 5?

Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so there had to have been 100 songs that I have played m...

  • Casual Listener
  • Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so th...
  • Vee123
  • Newbie
  • 20807 Views
  • 82 comments
  • 156 likes
  • 2018 wrapped
    Top 100
  • Not An Issue
  • 20807 Views
  • 82 comments
  • 156 votes

Embed Playlist Code in an Email

I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? Thanks!

  • Casual Listener
  • I am trying to embed the code for a playlist in an email. It initially appears, but then it disappears. I am using mailchimp. Has anyone else had this problem? Do I just have to use a link instead? ...
  • thedominica
  • Visitor
  • 13136 Views
  • 6 comments
  • 9 likes
  • Desktop
  • Not An Issue
  • 13136 Views
  • 6 comments
  • 9 votes

Share to Instagram Stories

I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.

  • Casual Listener
  • I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.
  • sejalllll
  • Newbie
  • 42292 Views
  • 103 comments
  • 73 likes
  • Not An Issue
  • 42292 Views
  • 103 comments
  • 73 votes

Option to unban/unheart artists from dailymix

I've played the daily mix and I was delighted that i was able to ban artists i did not feel like listening _at the moment_, also i had hearted some super annoying songs. Now I can't play daily mix because i don't hear artists that i might like, and t...

  • Casual Listener
  • I've played the daily mix and I was delighted that i was able to ban artists i did not feel like listening _at the moment_, also i had hearted some super annoying songs.   Now I can't play dai...
  • ponakka
  • Casual Listener
  • 443 Views
  • 2 comments
  • 3 likes
  • Android
    dailymix
    Desktop
    iOS
    like
    unlike
  • Not An Issue
  • 443 Views
  • 2 comments
  • 3 votes

Podcasts not updating

My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fantasy Live (9/18 as well).

  • Casual Listener
  • My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fan...
  • BKB73
  • Newbie
  • 5249 Views
  • 11 comments
  • 8 likes
  • podcast
  • Not An Issue
  • 5249 Views
  • 11 comments
  • 8 votes

Saved music unavailable

There has been a persistent issue with saved music on Spotify suddenly 'undownloading' itself. This issue has been going on for over a year. Spotify needs to fix this - and don't tell me to just go to a page with solutions - I've done them. This issu...

  • Regular
  • There has been a persistent issue with saved music on Spotify suddenly 'undownloading'  itself. This issue has been going on for over a year. Spotify needs to fix this - and don't tell me to jus...
  • Caecos
  • Regular
  • 509 Views
  • 2 comments
  • 0 likes
  • Android
  • Not An Issue
  • 509 Views
  • 2 comments
  • 0 votes

Repeated songs on Discover Weekly

I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed several songs popping up on the list that have been ...

  • Casual Listener
  • I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed s...
  • andykirillov
  • Casual Listener
  • 1502 Views
  • 5 comments
  • 5 likes
  • Not An Issue
  • 1502 Views
  • 5 comments
  • 5 votes

Missing Albums From Bee Gees and the Beach Boys

I believe that there are some missing albums from the above two artists as detailed below: Bee Gees- Anything released before 1968 (e.g., Spicks and Specks (1966)) and anything between 1980 and 1990 (e.g., One (1989)) the Beach Boys- Still Crusin' (1...

  • Casual Listener
  • I believe that there are some missing albums from the above two artists as detailed below:   Bee Gees- Anything released before 1968 (e.g., Spicks and Specks (1966)) and anything between 1980 ...
  • heylenny
  • Newbie
  • 1231 Views
  • 4 comments
  • 1 likes
  • Albums
    iOS
  • Not An Issue
  • 1231 Views
  • 4 comments
  • 1 votes

Spotify on Apple iWatch 3

So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch.... a) if and when will spotify create this?b) considering transfering to apple music because apple music will stream to...

  • Casual Listener
  • So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch....   a) if and when will spotify create this? b) considering...
  • MattSuda
  • Spotify Star
  • 13631 Views
  • 5 comments
  • 17 likes
  • Not An Issue
  • 13631 Views
  • 5 comments
  • 17 votes

Merchbar and the curious case of a terrible strategic partnership with spotify

I have been an active spotify user for over 5 years now and in that time i have also been a musician that has his music listed on spotify. Prior to the merchbar partnership with spotify in june 2016, i had easy access to sell my physical records easi...

  • Music Fan
  • I have been an active spotify user for over 5 years now and in that time i have also been a musician that has his music listed on spotify.  Prior to the merchbar partnership with spotify in june...
  • jonas9105
  • Casual Listener
  • 3510 Views
  • 7 comments
  • 2 likes
  • Desktop
  • Not An Issue
  • 3510 Views
  • 7 comments
  • 2 votes

Desktop Spotify will only let me download playlists, not albums

Hi all! I just downloaded Spotify onto my Desktop and despite having Premium, the option to download was not available. I uninstalled my other devices that used Spotify, so now it's just this device. The option to download has now appeared, but only ...

  • Casual Listener
  • Hi all!   I just downloaded Spotify onto my Desktop and despite having Premium, the option to download was not available.   I uninstalled my other devices that used Spotify, so now...
  • MattSuda
  • Spotify Star
  • 545 Views
  • 2 comments
  • 0 likes
  • Premium Album Download
  • Not An Issue
  • 545 Views
  • 2 comments
  • 0 votes

When is Spotify Premium coming to Romania

Hi, I've been using spotify for a lot of time, and a lot of media outlets say that it is going to come to Romania. All the promised dates have not been met though, even though there are some clues that it might be coming soon. I just want to pay for ...

  • Casual Listener
  • Hi,   I've been using spotify for a lot of time, and a lot of media outlets say that it is going to come to Romania. All the promised dates have not been met though, even though there are some...
  • MattSuda
  • Spotify Star
  • 574 Views
  • 2 comments
  • 1 likes
  • location
  • Not An Issue
  • 574 Views
  • 2 comments
  • 1 votes

Support Google Assistant commands

I should be able to say: "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify. At the moment thsoe commands simply open the Spotify app and do a se...

  • Roadie
  • I should be able to say:   "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify...
  • Ryrynz
  • Music Fan
  • 12889 Views
  • 18 comments
  • 73 likes
  • Android
  • Not An Issue
  • 12889 Views
  • 18 comments
  • 73 votes

Student discount

I am trying to get the student discount where you pay 4.99 for Spotify and hulu. When I go to apply it says that they can’t confirm that I’m a student for the school I selected. Which I most certainly am a student.

  • Casual Listener
  • I am trying to get the student discount where you pay 4.99 for Spotify and hulu. When I go to apply it says that they can’t confirm that I’m a student for the school I selected. Which I most certainl...
  • Joel-M
  • Composer
  • 797 Views
  • 4 comments
  • 0 likes
  • Student
    Windows
  • Not An Issue
  • 797 Views
  • 4 comments
  • 0 votes