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Ongoing Issues

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Forum Posts

Playlist in a bottle 2023 not showing up

We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024.This is currently being looked into.

  • Moderator
  • Moderator
  • We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024. This is currently being looked into.
  • Not applicable
  • 1700 Views
  • 39 comments
  • 4 likes
  • Other
  • Not An Issue
  • 1700 Views
  • 39 comments
  • 4 votes

Top Songs Playlist Doesn’t Have My Top 5?

Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so there had to have been 100 songs that I have played m...

  • Casual Listener
  • Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so th...
  • Vee123
  • Newbie
  • 20812 Views
  • 82 comments
  • 156 likes
  • 2018 wrapped
    Top 100
  • Not An Issue
  • 20812 Views
  • 82 comments
  • 156 votes

Spotify shuffle sucks

I have a playlist with over 2,000 songs Shuffle gives me the same 50 songs over and over again! Depending on how I sort the playlist depends on which 50 songs I get. If I sort my playlist by title all I get is songs starting with "a". I have over 2,0...

  • Casual Listener
  • I have a playlist with over 2,000 songs    Shuffle gives me the same 50 songs over and over again!    Depending on how I sort the playlist depends on which 50 songs I get. If ...
  • ChristineVX
  • Newbie
  • 49049 Views
  • 58 comments
  • 161 likes
  • shuffle
  • Not An Issue
  • 49049 Views
  • 58 comments
  • 161 votes

Share to Instagram Stories

I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.

  • Casual Listener
  • I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.
  • sejalllll
  • Newbie
  • 42299 Views
  • 103 comments
  • 73 likes
  • Not An Issue
  • 42299 Views
  • 103 comments
  • 73 votes

Where is volume normalization for Amazon Alexa?

I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical recordings. Where can I find the volume normalization opt...

  • Casual Listener
  • I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical r...
  • MateusBR
  • Visitor
  • 19304 Views
  • 23 comments
  • 77 likes
  • Alexa
    classical
    Echo
    Echo Dot
    volume
    volume difference
    volume issues
    volume normalization
  • Not An Issue
  • 19304 Views
  • 23 comments
  • 77 votes

Support Google Assistant commands

I should be able to say: "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify. At the moment thsoe commands simply open the Spotify app and do a se...

  • Roadie
  • I should be able to say:   "Ok Google" "Play "Discover Weekly" playlist" or "Play "Starred" playlist" And those "Discover Weekly" "Starred" playlist should start playing from Spotify...
  • Ryrynz
  • Music Fan
  • 12895 Views
  • 18 comments
  • 73 likes
  • Android
  • Not An Issue
  • 12895 Views
  • 18 comments
  • 73 votes

block genre

Please Make this Happen I am so F-ing sick of seeing Rap fist f-ing thing on my home screen. I Pay a premium price and I can not controle what I see on my home screen. I do not listen RAP-hip-hop or anything related to it yet it is the first thing su...

  • Casual Listener
  • Please Make this Happen I am so F-ing sick of seeing Rap fist f-ing thing on my home screen. I Pay a premium price and I can not controle what I see on my home screen. I do not listen RAP-hip-hop or ...
  • SergioDavid
  • Roadie
  • 2745 Views
  • 1 comments
  • 58 likes
  • genre
    Rap
  • Not An Issue
  • 2745 Views
  • 1 comments
  • 58 votes

Where did search and sorting go?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueToday I noticed that I can no longer search or sort in my playlists. Usually I could just scroll to the top and then a bit more to access this but it's complet...

  • Casual Listener
  • Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android   My Question or Issue Today I noticed that I can no longer search or sort in my playlists. Usua...
  • Metalx2
  • Casual Listener
  • 8613 Views
  • 50 comments
  • 40 likes
  • Not An Issue
  • 8613 Views
  • 50 comments
  • 40 votes

Songs keep skipping and pausing randomly

For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song will pause, then play, then skip a few, then pause a...

  • Casual Listener
  • For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song w...
  • Chris
  • Spotify
  • 18836 Views
  • 49 comments
  • 32 likes
  • Android
    Mobile
  • Not An Issue
  • 18836 Views
  • 49 comments
  • 32 votes

User menu items are not clickable on Linux

Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc. If you try to click on any of those items in the menu the menu closes but nothing happens. This was reported over a year ago at https://...

  • Casual Listener
  • Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc.   If you try to click on any of those items in the menu the menu closes but no...
  • Aimee_T
  • Roadie
  • 982 Views
  • 1 comments
  • 31 likes
  • Desktop
    Linux
  • Not An Issue
  • 982 Views
  • 1 comments
  • 31 votes

384Khz still not working.

So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted images are still in my account. So I really dont know w...

  • Regular
  • So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted imag...
  • cubeover
  • Casual Listener
  • 14960 Views
  • 29 comments
  • 31 likes
  • bug
  • Not An Issue
  • 14960 Views
  • 29 comments
  • 31 votes

Parental Controls

Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quite negligent of Spotify not to have addressed this i...

  • Casual Listener
  • Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quit...
  • Alfredo
  • Roadie
  • 7228 Views
  • 1 comments
  • 26 likes
  • Not An Issue
  • 7228 Views
  • 1 comments
  • 26 votes

adding an album to playlist folder - have to enter playlist name manually

I’m using premium family, HONOR 7, Android 7 plus Samsung Galaxy Tab A (2016) Android 7 If you are adding a complete Album to a playlist folder by three dots … adding to playlist … navigate to target folder … press ‚new playlist‘ you will get the nam...

  • Casual Listener
  • I’m using premium family, HONOR 7, Android 7 plus Samsung Galaxy Tab A (2016) Android 7    If you are adding a complete Album to a playlist folder by three dots … adding to playlist … nav...
  • Alfredo
  • Roadie
  • 1900 Views
  • 8 comments
  • 20 likes
  • Not An Issue
  • 1900 Views
  • 8 comments
  • 20 votes

BeoPlay A9 not supported anymore?

After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/page/1/thread-id/50566). Leaving me with an expensiv...

  • Music Fan
  • After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/p...
  • JuanSebastian
  • Roadie
  • 2570 Views
  • 1 comments
  • 16 likes
  • Not An Issue
  • 2570 Views
  • 1 comments
  • 16 votes

Spotify on Apple iWatch 3

So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch.... a) if and when will spotify create this?b) considering transfering to apple music because apple music will stream to...

  • Casual Listener
  • So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch....   a) if and when will spotify create this? b) considering...
  • MattSuda
  • Spotify Star
  • 13633 Views
  • 5 comments
  • 17 likes
  • Not An Issue
  • 13633 Views
  • 5 comments
  • 17 votes

Web Player suddenly not working (internet explorer)

I've been listening to Spotify on Windows in Internet Explorer for almost two months and never had a problem and today I went to listen to Spotify playlist but the website won't let me access any of it's content. Instead, it tells me to "Enable the w...

  • Casual Listener
  • I've been listening to Spotify on Windows in Internet Explorer for almost two months and never had a problem and today I went to listen to Spotify playlist but the website won't let me access any of ...
  • LILLITH
  • Newbie
  • 5514 Views
  • 27 comments
  • 17 likes
  • Not An Issue
  • 5514 Views
  • 27 comments
  • 17 votes

Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

  • Casual Listener
  • Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...
  • xeode
  • Casual Listener
  • 10749 Views
  • 8 comments
  • 15 likes
  • Crossfade
  • Not An Issue
  • 10749 Views
  • 8 comments
  • 15 votes

Google Home Playing Wrong Song

Hello,I have a google home and have been using it ever since it came out in the UK. But recently I could ask it "Play river by Eminem" it would respond saying its playing "river by Eminem" but end up playing some other random song. This isn't the onl...

  • Casual Listener
  • Hello, I have a google home and have been using it ever since it came out in the UK. But recently I could ask it "Play river by Eminem" it would respond saying its playing "river...
  • Alfredo
  • Roadie
  • 10661 Views
  • 39 comments
  • 14 likes
  • Not An Issue
  • 10661 Views
  • 39 comments
  • 14 votes

we're not able to play this video in your current location

Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i want my music playlist to be continuous with no com...

  • Regular
  • Rock This Playlist stops playing and then for some unknown reason wants to play a video but instead i get this message "we're not able to play this video in your current location" and to be honest i ...
  • Jcuna
  • Casual Listener
  • 18836 Views
  • 13 comments
  • 15 likes
  • Video Not Playing
  • Not An Issue
  • 18836 Views
  • 13 comments
  • 15 votes

Podcasts on iPod

Is there some way to be able to listen to podcasts on an iPod? I primarily listen to Spotify on my iPod -- hardly ever on my phone, as I can't waste phone data and battery life on something I could do on my iPod. I'm finding it frustrating that I can...

  • Casual Listener
  • Is there some way to be able to listen to podcasts on an iPod?  I primarily listen to Spotify on my iPod -- hardly ever on my phone, as I can't waste phone data and battery life on something I c...
  • andrejedyn
  • Newbie
  • 3131 Views
  • 5 comments
  • 15 likes
  • iOS
  • Not An Issue
  • 3131 Views
  • 5 comments
  • 15 votes