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Ongoing Issues

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Forum Posts

Spotify on Android TV lags to death after a while

PlanPremiumCountrySwedenDeviceSony Bravia XF9005 55"Operating SystemAndroid TV My Question or IssueAfter playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go ...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony Bravia XF9005 55" Operating System Android TV   My Question or Issue After playing a couple of songs Spotify starts lagging, the songs cut in an...
  • stevedemir
  • Newbie
  • 15731 Views
  • 70 comments
  • 104 likes
  • Sony
  • Not Right Now
  • 15731 Views
  • 70 comments
  • 104 votes

Gear S3 - Tizen 3.0 - No way to permanently stop playback

In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application). If you are done listening to music, and decide to ...

  • Casual Listener
  • In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application)....
  • user-removed
  • Not applicable
  • 13513 Views
  • 109 comments
  • 95 likes
  • bug
    Gear S3
    tizen
  • Not Right Now
  • 13513 Views
  • 109 comments
  • 95 votes

Daily Drive using wrong city

I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...

  • Casual Listener
  • I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
  • PattonD
  • Newbie
  • 13013 Views
  • 60 comments
  • 89 likes
  • iOS
  • Not Right Now
  • 13013 Views
  • 60 comments
  • 89 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

  • Regular
  • At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
  • Hillsboroid
  • Visitor
  • 8237 Views
  • 17 comments
  • 87 likes
  • placement
    Podcasts
    rewinding
  • Not Right Now
  • 8237 Views
  • 17 comments
  • 87 votes

Songs aren't streaming on Apple Watch

Hey folks, We're getting reports from Apple Watch users that songs aren't streaming. Stay tuned to the Status Update for more info.

  • Moderator
  • Moderator
  • Hey folks,    We're getting reports from Apple Watch users that songs aren't streaming.    Stay tuned to the Status Update for more info.
  • nnarrh
  • Newbie
  • 37333 Views
  • 112 comments
  • 82 likes
  • Other
  • Not Right Now
  • 37333 Views
  • 112 comments
  • 82 votes

Bluetooth, wrong metadata/metadata not updated

Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title of the previous song. I found a few posts about this issue but no so...

  • Casual Listener
  • Hello,   I am facing an issue and I beleive I am not the only one.   When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title...
  • SrDavidGhibli
  • Newbie
  • 17908 Views
  • 64 comments
  • 82 likes
  • Android
    avrcp
    bluetooth
    metadata
  • Not Right Now
  • 17908 Views
  • 64 comments
  • 82 votes

Aether Cone not displaying in device list.

PlanPremiumCountryUKOperating SystemAndroid My Question or IssueAfter the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have tried with 3 different phones.I have done a factory reset on the speaker, re...

  • Casual Listener
  • Plan Premium Country UK Operating System Android   My Question or Issue After the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have trie...
  • Edwardb
  • Newbie
  • 14478 Views
  • 106 comments
  • 80 likes
  • Aether Cone
  • Not Right Now
  • 14478 Views
  • 106 comments
  • 80 votes

Kenwood Bluetooth Spotify App not connecting to Phone

Greetings Spotifyers,I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth. My Phone is the Samsung Note 8 and everything is Up to Date, also the Headunit. The Phone connects...

  • Casual Listener
  • Greetings Spotifyers, I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth.   My Phone is the Samsung Note 8 and e...
  • CodeCrusher
  • Newbie
  • 46962 Views
  • 119 comments
  • 61 likes
  • Android
    bluetooth
    headunit
    Kenwood
    no connection
  • Not Right Now
  • 46962 Views
  • 119 comments
  • 61 votes

Liked songs section appears empty on mobile devices

Hello everybody, We have received reports that it is empty in the liked songs section on mobile devices.

  • Spotify
  • Spotify
  • Hello everybody,   We have received reports that it is empty in the liked songs section on mobile devices.
  • Littlebugo
  • Newbie
  • 10870 Views
  • 72 comments
  • 55 likes
  • Mobile
  • Not Right Now
  • 10870 Views
  • 72 comments
  • 55 votes

’Repeat All’ turns itself on

I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...

  • Casual Listener
  • I’m a Premium member, in the US, on an iPhone 8 with iOS 12.  I’m having an issue where the “Repeat All” function continually resets to on.  This used to happen just when I opened the app a...
  • Maria
  • Moderator
  • 22262 Views
  • 61 comments
  • 54 likes
  • Not Right Now
  • 22262 Views
  • 61 comments
  • 54 votes

Bixby Assistant not playing music on Spotify

Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I can't add Spotify t...
  • raymond016
  • Visitor
  • 31265 Views
  • 53 comments
  • 53 likes
  • S10
  • Not Right Now
  • 31265 Views
  • 53 comments
  • 53 votes

Audio quality / Sound volume issues on Playstation 5 App

Hey folks!We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.

  • Moderator
  • Moderator
  • Hey folks! We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.  
  • Hockeydude95
  • Newbie
  • 26280 Views
  • 85 comments
  • 52 likes
  • Other
  • Not Right Now
  • 26280 Views
  • 85 comments
  • 52 votes

Low volume when casting Spotify

Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...

  • Casual Listener
  • Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
  • TonyY83
  • Newbie
  • 19138 Views
  • 151 comments
  • 52 likes
  • Not Right Now
  • 19138 Views
  • 151 comments
  • 52 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10  Operating System Tizen / Android Q   My Question or Issue I recenty got a new Galaxy ...
  • Schummy73
  • Newbie
  • 24277 Views
  • 87 comments
  • 52 likes
  • Other
  • Not Right Now
  • 24277 Views
  • 87 comments
  • 52 votes

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

  • Casual Listener
  • Plan Premium Country U.S.   Device iPhone SE, Windows 10 Lapto Operating System windows 10   My Question or Issue  I can't sort playlists by length, on my iPhone ...
  • michaelguild13
  • Newbie
  • 6970 Views
  • 22 comments
  • 52 likes
  • Desktop
  • Not Right Now
  • 6970 Views
  • 22 comments
  • 52 votes

''More like ... '' feature stuck with the likes of the same band for weeks

PlanPremiumCountry DeviceXiaomi Operating System Android My Question or IssueHello friends, I am a Premium user on Andriod Phone device. All is peachy and I enjoy the app, although lately there is a spot of trouble. On my Home Spotify screen, there i...

  • Regular
  • Plan Premium Country   Device Xiaomi  Operating System  Android    My Question or Issue Hello friends, I am a Premium user on Andriod Phone device. All is peac...
  • blairybabez
  • Newbie
  • 14662 Views
  • 68 comments
  • 51 likes
  • Not Right Now
  • 14662 Views
  • 68 comments
  • 51 votes

Garmin Zumo connection issue

PlanFamily DeviceOnePlus 3TGarmin Zumo 595Operating SystemAndroid 8.0.0 My Question or IssueGarmin Zumo 595 connection to Spotify on my OnePlus 3T was working well with Spotify 8.4.77.779.Since last Spotify update, connection always fails.I reinstall...

  • Casual Listener
  • Plan Family   Device OnePlus 3T Garmin Zumo 595 Operating System Android 8.0.0   My Question or Issue Garmin Zumo 595 connection to Spotify on my OnePlus 3T was working well ...
  • turbodj
  • Newbie
  • 15627 Views
  • 88 comments
  • 48 likes
  • music
    Other
  • Not Right Now
  • 15627 Views
  • 88 comments
  • 48 votes

Android App: Transmit Track Info via Bluetooth

Hi since this week, spotify shows me the wrong title via bluetoothExample: 1. Song - Song Title 1.2. Song - shows song title 1.3. song - shows song title 2.4. Song - shows Sing title 3. I'm not the only one with this problem.See:https://community.spo...

  • Casual Listener
  • Hi    since this week, spotify shows me the wrong title via bluetooth Example:   1. Song - Song Title 1. 2. Song - shows song title 1. 3. song - shows song title 2. 4...
  • Theepstar
  • Newbie
  • 17732 Views
  • 111 comments
  • 48 likes
  • Android
    bluetooth
  • Not Right Now
  • 17732 Views
  • 111 comments
  • 48 votes

Spotify playlists & folders missing when I expand folders?

so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the black background remains. The playlists and folders a...

  • Roadie
  • so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the bl...
  • 11128885013
  • Visitor
  • 8872 Views
  • 122 comments
  • 47 likes
  • Not Right Now
  • 8872 Views
  • 122 comments
  • 47 votes