Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Spotify on Android TV lags to death after a while

PlanPremiumCountrySwedenDeviceSony Bravia XF9005 55"Operating SystemAndroid TV My Question or IssueAfter playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go ...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony Bravia XF9005 55" Operating System Android TV   My Question or Issue After playing a couple of songs Spotify starts lagging, the songs cut in an...
  • khalit15
  • Newbie
  • 13651 Views
  • 69 comments
  • 103 likes
  • Sony
  • Not Right Now
  • 13651 Views
  • 69 comments
  • 103 votes

Garmin Smartwatches not showing BBC Radio Podcasts

Plan Premium Country Germany Device Garmin Fenix 6X My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Podcasts don't appear at all, despite the fact that I follow them on my smartphone. The ...

  • Regular
  • P lan Premium Country Germany   Device Garmin Fenix 6X   My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Po...
  • cshekem
  • Newbie
  • 8980 Views
  • 41 comments
  • 101 likes
  • Other
  • Not Right Now
  • 8980 Views
  • 41 comments
  • 101 votes

Daily Mixes Don't Refresh, Change, or Update

My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...

  • Music Fan
  • My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
  • Jack_H_Park
  • Casual Listener
  • 28029 Views
  • 94 comments
  • 98 likes
  • Music
  • Not Right Now
  • 28029 Views
  • 94 comments
  • 98 votes

Gear S3 - Tizen 3.0 - No way to permanently stop playback

In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application). If you are done listening to music, and decide to ...

  • Casual Listener
  • In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application)....
  • user-removed
  • Not applicable
  • 12174 Views
  • 109 comments
  • 94 likes
  • bug
    Gear S3
    tizen
  • Not Right Now
  • 12174 Views
  • 109 comments
  • 94 votes

Daily Drive using wrong city

I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...

  • Casual Listener
  • I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
  • PattonD
  • Newbie
  • 10965 Views
  • 60 comments
  • 89 likes
  • Discover
    iOS
  • Not Right Now
  • 10965 Views
  • 60 comments
  • 89 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

  • Regular
  • At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
  • Hillsboroid
  • Visitor
  • 7556 Views
  • 17 comments
  • 83 likes
  • placement
    Podcasts
    rewinding
  • Not Right Now
  • 7556 Views
  • 17 comments
  • 83 votes

Aether Cone not displaying in device list.

PlanPremiumCountryUKOperating SystemAndroid My Question or IssueAfter the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have tried with 3 different phones.I have done a factory reset on the speaker, re...

  • Casual Listener
  • Plan Premium Country UK Operating System Android   My Question or Issue After the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have trie...
  • Edwardb
  • Newbie
  • 12616 Views
  • 106 comments
  • 80 likes
  • Aether Cone
    spotify connect
  • Not Right Now
  • 12616 Views
  • 106 comments
  • 80 votes

Bluetooth, wrong metadata/metadata not updated

Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title of the previous song. I found a few posts about this issue but no so...

  • Casual Listener
  • Hello,   I am facing an issue and I beleive I am not the only one.   When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title...
  • e06oy4lzj1fnxbx
  • Newbie
  • 16000 Views
  • 63 comments
  • 80 likes
  • Android
    avrcp
    bluetooth
    metadata
  • Not Right Now
  • 16000 Views
  • 63 comments
  • 80 votes

Saved songs do not show as saved on Album or Artist pages

PlanAllCountry AllDeviceAllOperating SystemAll My Question or IssueSongs that have already been added to library appear as unadded in artist pages (and elsewhere). Either Spotify has a terrible data model or they don't care about their users. Or perh...

  • Casual Listener
  • Plan All Country  All Device All Operating System All   My Question or Issue Songs that have already been added to library appear as unadded in artist pages (and elsewhere). Eithe...
  • drumbum6
  • Casual Listener
  • 15209 Views
  • 62 comments
  • 79 likes
  • bug
    data model
  • Not Right Now
  • 15209 Views
  • 62 comments
  • 79 votes

Spotify Connect not shuffling (Confirmed to affect: iOS, Android, PC)

There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem resolved it's gotten no where. No matter. We shall try...

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  • Casual Listener
  • There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem res...
  • Melody
  • Community Manager
  • 2715 Views
  • 15 comments
  • 74 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Mobile
    Windows
  • Not Right Now
  • 2715 Views
  • 15 comments
  • 74 votes

Kenwood Bluetooth Spotify App not connecting to Phone

Greetings Spotifyers,I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth. My Phone is the Samsung Note 8 and everything is Up to Date, also the Headunit. The Phone connects...

  • Casual Listener
  • Greetings Spotifyers, I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth.   My Phone is the Samsung Note 8 and e...
  • CodeCrusher
  • Visitor
  • 43526 Views
  • 115 comments
  • 60 likes
  • Android
    bluetooth
    headunit
    Kenwood
    no connection
  • Not Right Now
  • 43526 Views
  • 115 comments
  • 60 votes

Equalizer on spotify android is delayed when a song starts

when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. also happens when skipping to a next or previous track as well as just starting over the current track. this seems to be an ong...

  • Regular
  • when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. also happens when skipping to a next or previous track as well as just start...
  • Chris
  • Spotify
  • 6517 Views
  • 39 comments
  • 57 likes
  • Android
    bug
    Equalizer
  • Not Right Now
  • 6517 Views
  • 39 comments
  • 57 votes

Liked songs section appears empty on mobile devices

Hello everybody, We have received reports that it is empty in the liked songs section on mobile devices.

  • Spotify
  • Spotify
  • Hello everybody,   We have received reports that it is empty in the liked songs section on mobile devices.
  • Littlebugo
  • Newbie
  • 8087 Views
  • 72 comments
  • 54 likes
  • Mobile
  • Not Right Now
  • 8087 Views
  • 72 comments
  • 54 votes

Bixby Assistant not playing music on Spotify

Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I can't add Spotify t...
  • raymond016
  • Visitor
  • 29867 Views
  • 53 comments
  • 52 likes
  • S10
  • Not Right Now
  • 29867 Views
  • 53 comments
  • 52 votes

Low volume when casting Spotify

Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...

  • Casual Listener
  • Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
  • Fabiandoz
  • Casual Listener
  • 14787 Views
  • 150 comments
  • 51 likes
  • chromecast
  • Not Right Now
  • 14787 Views
  • 150 comments
  • 51 votes

''More like ... '' feature stuck with the likes of the same band for weeks

PlanPremiumCountry DeviceXiaomi Operating System Android My Question or IssueHello friends, I am a Premium user on Andriod Phone device. All is peachy and I enjoy the app, although lately there is a spot of trouble. On my Home Spotify screen, there i...

  • Regular
  • Plan Premium Country   Device Xiaomi  Operating System  Android    My Question or Issue Hello friends, I am a Premium user on Andriod Phone device. All is peac...
  • SChen55
  • Newbie
  • 13676 Views
  • 67 comments
  • 51 likes
  • Not Right Now
  • 13676 Views
  • 67 comments
  • 51 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10  Operating System Tizen / Android Q   My Question or Issue I recenty got a new Galaxy ...
  • Schummy73
  • Newbie
  • 22325 Views
  • 87 comments
  • 50 likes
  • Other
  • Not Right Now
  • 22325 Views
  • 87 comments
  • 50 votes

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

  • Casual Listener
  • Plan Premium Country U.S.   Device iPhone SE, Windows 10 Lapto Operating System windows 10   My Question or Issue  I can't sort playlists by length, on my iPhone ...
  • michaelguild13
  • Newbie
  • 6192 Views
  • 22 comments
  • 50 likes
  • Desktop
  • Not Right Now
  • 6192 Views
  • 22 comments
  • 50 votes

[iOS][Android] Offline album art not showing

Thread: 1168497 1178167 1187623 Description: When playing Songs offline that have been made available offline, the album cover art does not display. How To Reproduce: Make any song available offline Wait for it to finish downloading, and the green ar...

  • Community Legend
  • Thread: 1168497 1178167 1187623   Description: When playing Songs offline that have been made available offline, the album cover art does not display.   How To Reproduce: ...
  • LividToffeee
  • Newbie
  • 69845 Views
  • 137 comments
  • 49 likes
  • Android
    iOS
    Mobile
  • Not Right Now
  • 69845 Views
  • 137 comments
  • 49 votes