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Ongoing Issues

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Forum Posts

[Web Player] Podcast Skip 15s button is missing

Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip is missing to listen to my podcasts. I reloaded the page, rebooted the computer and lis...

  • Casual Listener
  • Plan Premium Country USA   Device HP Laptop Operating System Windows 10   My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip ...
  • Simpleuser
  • Casual Listener
  • 4165 Views
  • 14 comments
  • 28 likes
  • Web Player
  • Not Right Now
  • 4165 Views
  • 14 comments
  • 28 votes

’Repeat All’ turns itself on

I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...

  • Casual Listener
  • I’m a Premium member, in the US, on an iPhone 8 with iOS 12.  I’m having an issue where the “Repeat All” function continually resets to on.  This used to happen just when I opened the app a...
  • Maria
  • Moderator
  • 22357 Views
  • 61 comments
  • 54 likes
  • Not Right Now
  • 22357 Views
  • 61 comments
  • 54 votes

Bixby Assistant not playing music on Spotify

Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I can't add Spotify t...
  • raymond016
  • Visitor
  • 31267 Views
  • 53 comments
  • 53 likes
  • S10
  • Not Right Now
  • 31267 Views
  • 53 comments
  • 53 votes

[Mobile] Cover art renders incomplete for offline songs

Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1) Spotify Version: 8.5.13.676 My Question or Issue When downloading files, their album art renders incomplete, showing chunks in black. Tried clearing cache, redownloadi...

Screenshot_20191106-224314.png
  • Casual Listener
  •   Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1)   Spotify Version: 8.5.13.676   My Question or Issue When downloading ...
  • Elena
  • Moderator
  • 10594 Views
  • 67 comments
  • 41 likes
  • album art
    Download error
    incomplete
  • Not Right Now
  • 10594 Views
  • 67 comments
  • 41 votes

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

  • Casual Listener
  • Plan Premium Country U.S.   Device iPhone SE, Windows 10 Lapto Operating System windows 10   My Question or Issue  I can't sort playlists by length, on my iPhone ...
  • michaelguild13
  • Newbie
  • 6972 Views
  • 22 comments
  • 52 likes
  • Desktop
  • Not Right Now
  • 6972 Views
  • 22 comments
  • 52 votes

''More like ... '' feature stuck with the likes of the same band for weeks

PlanPremiumCountry DeviceXiaomi Operating System Android My Question or IssueHello friends, I am a Premium user on Andriod Phone device. All is peachy and I enjoy the app, although lately there is a spot of trouble. On my Home Spotify screen, there i...

  • Regular
  • Plan Premium Country   Device Xiaomi  Operating System  Android    My Question or Issue Hello friends, I am a Premium user on Andriod Phone device. All is peac...
  • blairybabez
  • Newbie
  • 14669 Views
  • 68 comments
  • 51 likes
  • Not Right Now
  • 14669 Views
  • 68 comments
  • 51 votes

Garmin Zumo connection issue

PlanFamily DeviceOnePlus 3TGarmin Zumo 595Operating SystemAndroid 8.0.0 My Question or IssueGarmin Zumo 595 connection to Spotify on my OnePlus 3T was working well with Spotify 8.4.77.779.Since last Spotify update, connection always fails.I reinstall...

  • Casual Listener
  • Plan Family   Device OnePlus 3T Garmin Zumo 595 Operating System Android 8.0.0   My Question or Issue Garmin Zumo 595 connection to Spotify on my OnePlus 3T was working well ...
  • turbodj
  • Newbie
  • 15646 Views
  • 88 comments
  • 48 likes
  • music
    Other
  • Not Right Now
  • 15646 Views
  • 88 comments
  • 48 votes

Daily mix disappeared after Premium upgrade

PlanPremiumCountryIndiaDeviceXiaomi MI A2Operating SystemAndroid Pie My Question or IssueI signed up to Spotify as a free user at first and after choosing my preferred artists I got Daily Mixes appearing on my home screen. After few listens I upgrade...

  • Casual Listener
  • Plan Premium Country India Device Xiaomi MI A2 Operating System Android Pie   My Question or Issue I signed up to Spotify as a free user at first and after choosing my preferred artist...
  • Stroopy
  • Visitor
  • 9185 Views
  • 44 comments
  • 45 likes
  • Not Right Now
  • 9185 Views
  • 44 comments
  • 45 votes

Daily Wellness mixes not updating tracks

My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...

  • Casual Listener
  • My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
  • novacapella
  • Newbie
  • 6834 Views
  • 44 comments
  • 28 likes
  • daily wellness
    mixes
  • Not Right Now
  • 6834 Views
  • 44 comments
  • 28 votes

Daily Mixes/ Discover Weekly/Release Radar Are Not On Demand on Free

PlanFreeCountry DeviceHuawei P20 LiteOperating SystemAndroid OreoMy Question or IssueI have seen topics opened about this issue, but i haven't seen a proper solution to it. It looks like Spotify doesn't seem to care about it either. The problem is si...

  • Casual Listener
  • Plan Free Country   Device Huawei P20 Lite Operating System Android Oreo My Question or Issue I have seen topics opened about this issue, but i haven't seen a proper solution to it...
  • Daisy
  • Spotify Legend
  • 5714 Views
  • 18 comments
  • 46 likes
  • Not Right Now
  • 5714 Views
  • 18 comments
  • 46 votes

Volume slider is buggy and skips back and forth

Plan Premium Country France Device PC Operating System Windows 10 My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I change the volume by dragging the slider, it bounces randomly to other values than ...

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  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I chang...
  • ikifar
  • Newbie
  • 9165 Views
  • 27 comments
  • 32 likes
  • Windows
  • Not Right Now
  • 9165 Views
  • 27 comments
  • 32 votes

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Spotify Legend
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • ph4uo9yi9pn4jpbafgdt
  • Newbie
  • 9415 Views
  • 41 comments
  • 7 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Not Right Now
  • 9415 Views
  • 41 comments
  • 7 votes

[iOS] Queue scroll is too fast and laggy

Plan Premium Country Canada Device iphone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When scrolling the queued songs to adjust their order, the list will go extremely fast and become unmanageable. Very easy to lo...

  • Casual Listener
  • Plan Premium Country Canada Device iphone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When scrolling the queued songs to adjust th...
  • geozuf
  • Casual Listener
  • 6254 Views
  • 31 comments
  • 33 likes
  • iOS
  • Not Right Now
  • 6254 Views
  • 31 comments
  • 33 votes

Unable to stream BBC podcasts to Wi-Fi speaker

UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...

  • Casual Listener
  •       UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2   My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
  • Amethyst_isis08
  • Newbie
  • 9331 Views
  • 49 comments
  • 35 likes
  • Not Right Now
  • 9331 Views
  • 49 comments
  • 35 votes

Android App: Transmit Track Info via Bluetooth

Hi since this week, spotify shows me the wrong title via bluetoothExample: 1. Song - Song Title 1.2. Song - shows song title 1.3. song - shows song title 2.4. Song - shows Sing title 3. I'm not the only one with this problem.See:https://community.spo...

  • Casual Listener
  • Hi    since this week, spotify shows me the wrong title via bluetooth Example:   1. Song - Song Title 1. 2. Song - shows song title 1. 3. song - shows song title 2. 4...
  • Theepstar
  • Newbie
  • 17762 Views
  • 111 comments
  • 48 likes
  • Android
    bluetooth
  • Not Right Now
  • 17762 Views
  • 111 comments
  • 48 votes

Android Auto Spotify track info not updated via Bluetooth (AVRCP 1.4) when OS is Android 8.0 Oreo

Issue: Android Auto Spotify track info not updated via Bluetooth (AVRCP) when OS is Android 8.0 Oreo Spotify by using Android Auto and it works and the first track info is OK, but the track info is stuck there, no updates are send to the Ford SYNC2 c...

  • Casual Listener
  • Issue: Android Auto Spotify track info not updated via Bluetooth (AVRCP) when OS is Android 8.0 Oreo   Spotify by using Android Auto and it works and the first track info is OK, but the track ...
  • XavierDee
  • Newbie
  • 5739 Views
  • 25 comments
  • 44 likes
  • Android
  • Not Right Now
  • 5739 Views
  • 25 comments
  • 44 votes

'What's new' icon is missing on mobile

Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage.   If you’re experiencing this issue, make sure to...
  • Maximiron
  • Newbie
  • 2627 Views
  • 12 comments
  • 10 likes
  • Mobile
  • Not Right Now
  • 2627 Views
  • 12 comments
  • 10 votes

[Car View] Landscape rotation doesn't work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8 My Question or IssueThe newest update seems to have completely disabled the auto landscape rotation for Spotify for me, in all screens. As of yesterday it worked fine, but...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8   My Question or Issue The newest update seems to have completely disabled the auto landscape rota...
  • Luan
  • Spotify Star
  • 7908 Views
  • 34 comments
  • 15 likes
  • Android
    car mode
    landscape mode
  • Not Right Now
  • 7908 Views
  • 34 comments
  • 15 votes

Shuffling an artist constantly duplicates tracks

PlanPremiumCountryUSADeviceSamsung Note8Operating SystemAndroid 8 IssueWhenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem appeared, but it's been within the last month or two. I've read some other answ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note8 Operating System Android 8   Issue Whenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem app...
  • K_Scorpio
  • Casual Listener
  • 5442 Views
  • 20 comments
  • 27 likes
  • Not Right Now
  • 5442 Views
  • 20 comments
  • 27 votes

New Home Screen Update (i.e"Good Afternoon" Playlist) not working

I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still doesn't see it. Plan Premium Country Philippines Devi...

  • Casual Listener
  • I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still do...
  • Amayy
  • Spotify Star
  • 5140 Views
  • 12 comments
  • 17 likes
  • iOS
  • Not Right Now
  • 5140 Views
  • 12 comments
  • 17 votes