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Ongoing Issues

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Forum Posts

'What's new' icon is missing on mobile

Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage.   If you’re experiencing this issue, make...
  • Maximiron
  • Newbie
  • 1616 Views
  • 12 comments
  • 10 likes
  • Mobile
  • Not Right Now
  • 1616 Views
  • 12 comments
  • 10 votes

[Playlists] Sharing playlists with Duo account not working

Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https://support.spotify.com/ie/account_payment_help/premium_du...

  • Casual Listener
  • Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https:...
  • 126247305
  • Newbie
  • 9127 Views
  • 10 comments
  • 18 likes
  • Premium
  • Not Right Now
  • 9127 Views
  • 10 comments
  • 18 votes

Spotify hangs when audio device is changed on Xonar U7

Device: WindowsOperating System Version: Windows 10 Pro (64 bit)Spotify Version: 1.0.27.75Description: Spotify stops playing once the audio output channel is switched from the Xonar U7. Usually Spotify also stops responding to mouse input. If Spotify...

  • Casual Listener
  • Device:  Windows Operating System Version:  Windows 10 Pro (64 bit) Spotify Version:  1.0.27.75 Description:  Spotify stops playing once the audio output channel is switche...
  • luifire
  • Casual Listener
  • 1989 Views
  • 20 comments
  • 4 likes
  • Desktop
    Windows
  • Not Right Now
  • 1989 Views
  • 20 comments
  • 4 votes

Advanced search bug

Advanced search does not seem to be working properly on Windows Desktop App (1.0.74.380.g1fcff12a (Windows Store version)) I have tried the following: "label:atomnation AND year:2018" and no results are yielded.This feature works flawlessly on the we...

  • Casual Listener
  • Advanced search does not seem to be working properly on Windows Desktop App (1.0.74.380.g1fcff12a (Windows Store version))   I have tried the following: "label:atomnation AND year:2018" and no...
  • Drainspotting
  • Newbie
  • 1106 Views
  • 9 comments
  • 9 likes
  • advanced search
    Search
  • Not Right Now
  • 1106 Views
  • 9 comments
  • 9 votes

Daily mix disappeared after Premium upgrade

PlanPremiumCountryIndiaDeviceXiaomi MI A2Operating SystemAndroid Pie My Question or IssueI signed up to Spotify as a free user at first and after choosing my preferred artists I got Daily Mixes appearing on my home screen. After few listens I upgrade...

  • Casual Listener
  • Plan Premium Country India Device Xiaomi MI A2 Operating System Android Pie   My Question or Issue I signed up to Spotify as a free user at first and after choosing my preferred arti...
  • Stroopy
  • Visitor
  • 7707 Views
  • 44 comments
  • 45 likes
  • Not Right Now
  • 7707 Views
  • 44 comments
  • 45 votes

Streaming issues for Blackpink songs on different devices

As the title says, I've recently noticed a high pitched beeping sound on songs from Blackpink. All songs from their latest album has this issue.

  • Casual Listener
  • As the title says, I've recently noticed a high pitched beeping sound on songs from Blackpink.  All songs from their latest album has this issue.
  • Mihail
  • Spotify Legend
  • 35306 Views
  • 82 comments
  • 165 likes
  • Desktop
    Mobile
  • Not Right Now
  • 35306 Views
  • 82 comments
  • 165 votes

[Desktop] Spotify creates "Downloads" folder in my documents

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Issue: Hi everyone, recently I noticed tha when I startup Spotify, it automaticly creates a folder named "Downloads" inside my documents in Windows...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  Windows 10   My Issue: Hi everyone, recently I noticed tha when I startup ...
  • minigunpanther
  • Regular
  • 5384 Views
  • 35 comments
  • 8 likes
  • Downloads folder
    Windows 10
  • Not Right Now
  • 5384 Views
  • 35 comments
  • 8 votes

[Web Player] Podcast Skip 15s button is missing

Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip is missing to listen to my podcasts. I reloaded the page, rebooted the computer and lis...

  • Casual Listener
  • Plan Premium Country USA   Device HP Laptop Operating System Windows 10   My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip ...
  • Simpleuser
  • Casual Listener
  • 2746 Views
  • 14 comments
  • 26 likes
  • Web Player
  • Not Right Now
  • 2746 Views
  • 14 comments
  • 26 votes

Spotify Search Bar - Text Entered Backwards

Plan- FreeCountry- United StatesDevice- MacBook Pro (Retina, 13-inch, Late 2012)Operating System- macOS High Sierra (10.13.4) Issue- Text is entered backward in the search bar. In addition, one is unable to highlight the text with ⌘+A. Steps to Recre...

  • Casual Listener
  • Plan - Free Country - United States Device - MacBook Pro (Retina, 13-inch, Late 2012) Operating System - macOS High Sierra (10.13.4)   Issue - Text is entered backward in the search ba...
  • gd11_be
  • Newbie
  • 30851 Views
  • 144 comments
  • 240 likes
  • Not Right Now
  • 30851 Views
  • 144 comments
  • 240 votes

[Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountrySpainDevicePC (Windows/MacBook Pro mid-2012)Operating SystemWindows 10 Enterprise, macOS Mojave 10.4.4 My Question or IssueHello, I have noticed a little issue regarding playlists. Until the last version, if you were playing a playl...

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  • Composer
  • Plan Premium Country Spain Device PC (Windows/MacBook Pro mid-2012) Operating System Windows 10 Enterprise, macOS Mojave 10.4.4   My Question or Issue Hello,   I have noticed a ...
  • jwmann
  • Newbie
  • 33577 Views
  • 342 comments
  • 324 likes
  • Desktop
    Mac
    Windows
  • Not Right Now
  • 33577 Views
  • 342 comments
  • 324 votes

100-album limit in the Artist page

Hello. I'm the person who complained about the 50-album cap for the web player over half-a-year ago. Now it's happening again, and it's affected overall, regardless of login status. Spotify updated the layout so you have to click "See Discography" on...

  • Regular
  • Hello.  I'm the person who complained about the 50-album cap for the web player over half-a-year ago.  Now it's happening again, and it's affected overall, regardless of login status. &nb...
  • jsab0
  • Newbie
  • 2083 Views
  • 32 comments
  • 11 likes
  • Other
  • Not Right Now
  • 2083 Views
  • 32 comments
  • 11 votes

Spotify playlists & folders missing when I expand folders?

so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the black background remains. The playlists and folders a...

  • Roadie
  • so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the bl...
  • 11128885013
  • Visitor
  • 6341 Views
  • 122 comments
  • 47 likes
  • Not Right Now
  • 6341 Views
  • 122 comments
  • 47 votes

[Desktop] Doesn't show accurate number of songs saved anymore

Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any songs by mistake.I used to be able to just Command+A...

  • Regular
  • Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any s...
  • musiclover93
  • Music Fan
  • 7940 Views
  • 37 comments
  • 191 likes
  • Desktop
  • Not Right Now
  • 7940 Views
  • 37 comments
  • 191 votes

Last Song in Queue is Invisible

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 My Question or IssueWhenever I add songs to my queue, the last one doesn’t appear in the list. There is a blank space where it’s should be but I can’t interact with it and the only...

  • Casual Listener
  •   Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1   My Question or Issue Whenever I add songs to my queue, the last one doesn’t appear in the list. ...
  • patar9958
  • Visitor
  • 15488 Views
  • 58 comments
  • 133 likes
  • Not Right Now
  • 15488 Views
  • 58 comments
  • 133 votes

Volume slider is buggy and skips back and forth

Plan Premium Country France Device PC Operating System Windows 10 My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I change the volume by dragging the slider, it bounces randomly to other values than ...

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  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I chang...
  • september-928
  • Newbie
  • 6212 Views
  • 26 comments
  • 30 likes
  • Windows
  • Not Right Now
  • 6212 Views
  • 26 comments
  • 30 votes

[Android 11] Adding songs to the Queue stacks them up and appear unreadable

Plan Premium Country Australia Device Google pixel 5 Operating System Android 11 My Question or Issue Everytime I add song to the queue in Spotify the song name that I've just added stays in the same place on my screen after I have scrolled up or dow...

  • Casual Listener
  •   Plan Premium Country Australia   Device Google pixel 5 Operating System Android 11 My Question or Issue Everytime I add song to the queue in Spotify the song name th...
  • Mihail
  • Spotify Legend
  • 841 Views
  • 7 comments
  • 3 likes
  • Android
  • Not Right Now
  • 841 Views
  • 7 comments
  • 3 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

  • Regular
  • At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
  • Hillsboroid
  • Visitor
  • 7364 Views
  • 17 comments
  • 83 likes
  • placement
    Podcasts
    rewinding
  • Not Right Now
  • 7364 Views
  • 17 comments
  • 83 votes

Spotify automatically adds a 2 to every new playlist I create from artist album

Plan Premium Country United States Device (OSX Desktop) Operating System (OSX High Sierra) My Question or Issue Whenever I create a new playlist from an album I want to listen to, Spotify automatically adds the number 2 at the end. I go into the albu...

  • Casual Listener
  •   Plan Premium Country United States Device (OSX Desktop) Operating System (OSX High Sierra)   My Question or Issue Whenever I create a new playlist from an album I wa...
  • redfox_seattle
  • Casual Listener
  • 5072 Views
  • 38 comments
  • 10 likes
  • Not Right Now
  • 5072 Views
  • 38 comments
  • 10 votes

Wear OS like button not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlan: FreeDevice: Samsung Galaxy S8+ and Fossil Q Sport watchCountry: USAThe smartwatch and p...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Plan: F...
  • tiger10000
  • Newbie
  • 2345 Views
  • 23 comments
  • 15 likes
  • like button
    Wear OS
  • Not Right Now
  • 2345 Views
  • 23 comments
  • 15 votes