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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Remember me not working on Spotify Windows Desktop

The Username or email field is not being retained when the Remeber me is on [Green] on the Login screen for the Spotify Windows Desktop. Windows 10. Spotify Version 1.0.64.399.g4637b02a.

  • Visitor
  • The Username or email field is not being retained when the Remeber me is on [Green] on the Login screen for the Spotify Windows Desktop. Windows 10. Spotify Version 1.0.64.399.g4637b02a.
  • user-removed
  • Not applicable
  • 2147 Views
  • 14 comments
  • 0 likes
  • Desktop
    Windows
  • Not Right Now
  • 2147 Views
  • 14 comments
  • 0 votes

The song currently being played is not always indicated in green

This is a continuation of the following two threads that were accidentally closed. The last post I see in the first thread is from me, so I was actually waiting for an answer from you. The issues are still there. Please investigate. https://community...

  • Roadie
  • This is a continuation of the following two threads that were accidentally closed. The last post I see in the first thread is from me, so I was actually waiting for an answer from you. The issues are...
  • Chris
  • Spotify
  • 1603 Views
  • 17 comments
  • 0 likes
  • Desktop
    Windows
  • Not Right Now
  • 1603 Views
  • 17 comments
  • 0 votes

Offline music when in online modus

Hello, I don't know if this is the right place but I have a question. I have a premium account and I donwload a lot of music to my android phone. In the past I kept my spotify app in offline modus and once a week I go online to sync my playlists. But...

  • Casual Listener
  • Hello,   I don't know if this is the right place but I have a question. I have a premium account and I donwload a lot of music to my android phone.    In the past I kept my spotify...
  • Aimee_T
  • Roadie
  • 346 Views
  • 1 comments
  • 0 likes
  • offline music
  • Not Right Now
  • 346 Views
  • 1 comments
  • 0 votes

Remember me toggle button on login screen wont stay off......revisited

Why did you close this? https://community.spotify.com/t5/Ongoing-Issues/Remember-me-toggle-button-on-login-screen-wont-stay-off/idc-p/1839951#M51617 The reason you didnt hear anything is because your forum has not posted my reply that i responded wit...

  • Roadie
  • Why did you close this? https://community.spotify.com/t5/Ongoing-Issues/Remember-me-toggle-button-on-login-screen-wont-stay-off/idc-p/1839951#M51617   The reason you didnt hear anything is bec...
  • Chris
  • Spotify
  • 1668 Views
  • 8 comments
  • 6 likes
  • Desktop
    Windows
  • Not Right Now
  • 1668 Views
  • 8 comments
  • 6 votes

Incorrect shuffle algorithm in the Web Player

Hello everyone !Listening with new web player is good, BUT a long time ago I found a big problem, that I didn't find in the "Issues section" by some reason and it exists already half year (approx. since this time I moved to the new version). The prob...

  • Visitor
  • Hello everyone ! Listening with new web player is good, BUT a long time ago I found a big problem, that I didn't find in the "Issues section" by some reason and it exists already half ye...
  • Chris
  • Spotify
  • 1967 Views
  • 14 comments
  • 6 likes
  • Playlist
    Shuffle Algorithm
    Web Player
  • Not Right Now
  • 1967 Views
  • 14 comments
  • 6 votes

[iOS][Android] Offline album art not showing

Thread: 1168497 1178167 1187623 Description: When playing Songs offline that have been made available offline, the album cover art does not display. How To Reproduce: Make any song available offline Wait for it to finish downloading, and the green ar...

  • Community Legend
  • Thread: 1168497 1178167 1187623   Description: When playing Songs offline that have been made available offline, the album cover art does not display.   How To Reproduce: ...
  • LividToffeee
  • Newbie
  • 67364 Views
  • 137 comments
  • 49 likes
  • Android
    iOS
    Mobile
  • Not Right Now
  • 67364 Views
  • 137 comments
  • 49 votes

Lost downloads

I have re downloaded a bunch of albums as have been in the sandbox. 24 hrs later I can't play them offline. **bleep** gonna row my dingy from NZ and have a wee chat if they don't re appear v **bleep** quickly.Mobile data down under is **bleep** expen...

  • Regular
  • I have re downloaded a bunch of albums as have been in the sandbox. 24 hrs later I can't play them offline. **bleep** gonna row my dingy from NZ and have a wee chat if they don't re appear v **bleep*...
  • LoganHelps
  • Composer
  • 825 Views
  • 5 comments
  • 3 likes
  • Android
    Linux
  • Not Right Now
  • 825 Views
  • 5 comments
  • 3 votes

notifications gone???

notifications are all gone! i cannot see messages or any recent activity that used to come up in notifications (new followers, followers on my playlists etc) PLEASE BRING IT BACK!?!?

  • Casual Listener
  • notifications are all gone! i cannot see messages or any recent activity that used to come up in notifications (new followers, followers on my playlists etc) PLEASE BRING IT BACK!?!?
  • Leonardo
  • Roadie
  • 433 Views
  • 1 comments
  • 1 likes
  • Not Right Now
  • 433 Views
  • 1 comments
  • 1 votes

Context menu is inconsistent with macOS

In any other macOS application, you can use the context menu like this:1. Hold down the right mouse button. Context menu appears.2. While still holding the right mouse button, move to the desired item.3. Release the mouse button to select the item. S...

  • Regular
  • In any other macOS application, you can use the context menu like this: 1. Hold down the right mouse button. Context menu appears. 2. While still holding the right mouse button, move to the desired...
  • Chris
  • Spotify
  • 1273 Views
  • 17 comments
  • 0 likes
  • Desktop
    Mac
  • Not Right Now
  • 1273 Views
  • 17 comments
  • 0 votes

CRTL + V not working in Edge

Device: Windows Operating System Version: Windows 10 Spotify Version: Description: CRTL + V not working here in this website with Microsoft Edge browser. To reproduce:Copy textcrtl+V to paste then error message saying you must use crtl+V...Workaround...

  • Music Fan
  • Device: Windows   Operating System Version: Windows 10   Spotify Version:   Description: CRTL + V not working here in this website with Microsoft Edge browser.   To r...
  • Jamiehook01
  • Newbie
  • 1955 Views
  • 11 comments
  • 0 likes
  • Broser
    crtl+v
    Edge
    Error
    microsoft
    paste
  • Not Right Now
  • 1955 Views
  • 11 comments
  • 0 votes

[Desktop][Nano] 6/7th gen iPod isn't recognized

Thread: 179016 Status: Won't fix Description: Spotify doesn't rezognize the latest iPods (6th and 7th gen) that use the new Lightning connector Workaround: Sync local files to your iPod via iTunes (since you can't sync Spotify content to generic iPod...

  • Spotify Legend
  • Thread: 179016 Status: Won't fix Description: Spotify doesn't rezognize the latest iPods (6th and 7th gen) that use the new Lightning connector   Workaround: Sync local files to your...
  • Goodman
  • Spotify Legend
  • 36796 Views
  • 87 comments
  • 2 likes
  • Not Right Now
  • 36796 Views
  • 87 comments
  • 2 votes

Missing dependency on Debian package

Device:Linux Operating System Version: Debian Jessie Spotify Version:1:1.0.28.89.gf959d4ce-37 Description:spotify-client package is using `xdg-icon-resource` during install, this program comes with `xdg-utils` package but spotify-client doesn't have ...

  • Casual Listener
  • Device: Linux   Operating System Version: Debian Jessie   Spotify Version: 1:1.0.28.89.gf959d4ce-37   Description: spotify-client package is using `xdg-icon-resource` during...
  • Goodman
  • Spotify Legend
  • 2789 Views
  • 4 comments
  • 3 likes
  • Linux
  • Not Right Now
  • 2789 Views
  • 4 comments
  • 3 votes

Stops when running

Device: Samsung Galaxy S5 on Sprint Operating System Version: Android 5.0 (Lollypop) Spotify Version:4.40.1008 Beta Description: When listening to Spotify when running, the music stops and then doesn't resume. Usually, but not always, this happens wh...

  • Casual Listener
  • Device: Samsung Galaxy S5 on Sprint   Operating System Version: Android 5.0 (Lollypop)   Spotify Version:4.40.1008 Beta   Description: When listening to Spotify when running, the...
  • Goodman
  • Spotify Legend
  • 5669 Views
  • 23 comments
  • 0 likes
  • Android
    Mobile
    Running with spotify
    stops playing
  • Not Right Now
  • 5669 Views
  • 23 comments
  • 0 votes

Can't see my playlist's follower number on desktop (mac)

Hey!! is there anybody knows thta why we connot see playlist' follower on desktop? on the other hand i cannot see how many songs are there in any playlist when we checking by phone.

  • Gig Goer
  • Hey!! is there anybody knows thta why we connot see playlist' follower on desktop? on the other hand i cannot see how many songs are there in any playlist when we checking by phone.
  • Goodman
  • Spotify Legend
  • 483 Views
  • 3 comments
  • 0 likes
  • Android
    Desktop
  • Not Right Now
  • 483 Views
  • 3 comments
  • 0 votes

[Android][Last.fm Scrobbling] Login "Show password" checkbox has an ugly font color

In the Android app in the login field for Last.fm scrobbling, I noticed that the "Show password" checkbox has a white font colour on top of a grey background. This makes the "Show password" box look really bad and makes the text seem almost unreadabl...

LastFM_Spotify_Login.png
  • Composer
  • In the Android app in the login field for Last.fm scrobbling, I noticed that the "Show password" checkbox has a white font colour on top of a grey background. This makes the "Show password" box look ...
  • Goodman
  • Spotify Legend
  • 837 Views
  • 4 comments
  • 0 likes
  • Android
  • Not Right Now
  • 837 Views
  • 4 comments
  • 0 votes