Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
We've received reports from Android users that they're unable to play
songs from Search. In addition, all playlists in the app appear empty.
This is currently being investigated.
We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.
Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3
devices), Motorola MG7315 modem/router Operating System iOS 13 My
Question or Issue Hi. We have 3 Chromecast Audio devices on my home
network connected via a single Motorola MG73...
Plan
Premium
Country
USA
Device
iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router
Operating System
iOS 13
My Question or Issue
Hi. We have 3 Ch...
Hi team, For any reason, the Mac Desktop "Recently Played" section
doesn't get refreshed. The one of the web player of the iOS app works
perfectly. I already did a clean reinstallation of the desktop app and
the issue occurs whatever other laptop I u...
Hi team,
For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed.
The one of the web player of the iOS app works perfectly.
I already did a clean reinstallation of the d...
Hello I had been using spotify with several google home devices for a
few months with no problem. It started about 1 month ago for no reasons:
I have a very low volume when casting spotify on my devices: Harman
Kardon Citation 500 Google home mini It...
Hello
I had been using spotify with several google home devices for a few months with no problem.
It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
Plan Premium Country US Device Moto X4 Operating System Android Pie My
Question or Issue This happened with my last phone, Samsung S7 running
Oreo (or whatever the most recent OS is) but it was fixed when I got the
Moto X4. I like to keep a lot of so...
Plan
Premium
Country
US
Device
Moto X4
Operating System
Android Pie
My Question or Issue
This happened with my last phone, Samsung S7 running Oreo (or what...
Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue
Since the last Spotify update it has crashed constantly. I can hardly
make it through a song without it crashing. And it rapidly drains
battery all of a sudden. And my background ...
Plan
Premium
Country
US
Device
iPhone 8 iOS: 14.2
My Question or Issue
Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it c...
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having
an issue where the “Repeat All” function continually resets to on. This
used to happen just when I opened the app anew, so I for some time just
left Spotify always open and that ...
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app a...
Everything is enabled/allowed.And that doesn’t explain why listening
music on any of my desktop apps don’t affect the shortcut suggestions.
Maybe that's because Recently Played music doesn't sync to the web
player as well? So if web player doesn't se...
Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doe...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating
SystemAndroid 8 My Question or IssueThe newest update seems to have
completely disabled the auto landscape rotation for Spotify for me, in
all screens. As of yesterday it worked fine, but...
Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8 My Question or Issue The newest update seems to have completely disabled the auto landscape rota...
Plan Premium Country Indonesia Device Motorola Moto E4 Plus Operating
System Android Nougat 7.1.1 Type of Spotify App Regular Spotify App on
Mobile installed from the Google Play Store My Question or Issue
Recently my Liked songs playlist fails to lo...
Plan
Premium
Country
Indonesia
Device
Motorola Moto E4 Plus
Operating System
Android Nougat 7.1.1
Type of Spotify App
Regular Spotify App on Mobile installed from the Google Play St...
Hey folks!We're aware of volume issues with the Spotify app on PS5 after
a recent update, mainly that the volume output is too low. This is
currently being investigated.
Hey folks! We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.
Plan Premium Country Germany Device Garmin Fenix 6X My Question or Issue
Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks
now, but sadly BBC Podcasts don't appear at all, despite the fact that I
follow them on my smartphone. The ...
Plan
Premium
Country
Germany
Device
Garmin Fenix 6X
My Question or Issue
Hi all,
I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Pod...
Hey folks! We're getting reports from both Android and iOS users about
the app stopping audio playback. This usually occurs after successfully
playing 1-3 tracks without issues. We wanted to let you know that this
is being investigated and we'll keep...
Hey folks!
We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues.
...
We're receiving reports that podcasts are unplayable (or play, but no
sound is emitted or stop at a certain timestamp and don't move past it,
e.g. 5:27, 8:29) across all platforms (desktop, mobile and the Web
Player). This is currently being investig...
We're receiving reports that podcasts are unplayable (or play, but no sound is emitted or stop at a certain timestamp and don't move past it, e.g. 5:27, 8:29) across all platforms (desktop, mobile an...
My Daily Mixes pretty much remain the same. They rarely update, playing
the same songs ad nauseum. They are also not intuitive. The first daily
mix is pretty accuarate, but I can only tolerate a small number of songs
in the other mixes. I continue to...
My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
Plan; Premium Country: New Zealand It's the same on all my devices -
whether Apple or Android My Question or Issue I've been using the
automatic sync function where songs I have shazamed show up
automatically in the 'My Shazams Playlist'. They stoppe...
Plan; Premium
Country: New Zealand
It's the same on all my devices - whether Apple or Android
My Question or Issue
I've been using the automatic sync fun...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or
IssuePodcast progress is not working correctly on the desktop app. When
I finish an episode, the next episode will play but the progress bar
still shows zero progress. The mobile ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Podcast progress is not working correctly on the desktop app. When I finish an episode, the next e...
Hey everyone, We're receiving reports that users are not getting
recommended songs based on their playlists. If you’re experiencing this
issue, make sure to add your +VOTE and follow the instructions in the
Status Update below. We'll be keeping every...
Hey everyone,
We're receiving reports that users are not getting recommended songs based on their playlists.
If you’re experiencing this issue, make sure to add your +VOTE and f...
I just received my PlayStation 5 today, and after downloading the
Spotify app to listen to my music I noticed that the PS5's Spotify app
has the exact same problem with the audio quality that the PS4 has had
for over 5 years. For those who aren't awa...
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...