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[Desktop] Recently Played section not updating anymore

Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the desktop app and the issue occurs whatever other laptop I u...

  • Visitor
  • Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the d...
  • qgittings
  • Newbie
  • 34629 Views
  • 138 comments
  • 885 likes
  • Not Right Now
  • 34629 Views
  • 138 comments
  • 885 votes

Spotify + Chromecast Audio Connection Keeps Dropping

Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG73...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13   My Question or Issue Hi. We have 3 Ch...
  • mikkelsvold
  • Newbie
  • 50755 Views
  • 338 comments
  • 797 likes
  • chromecast
    Connect
  • Not Right Now
  • 50755 Views
  • 338 comments
  • 797 votes

[Android] Albums won't load

Plan Premium Country Germany Device Samsung S9 Operating System Android 10 For aboiut 6-8 weeks, I have been getting only a black loading screen in the app, when I select an album, playlist, etc. form a conducted search. I have already tried all the ...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung S9 Operating System Android 10   For aboiut 6-8 weeks, I have been getting only a black loading screen in the ap...
  • Johnny89
  • Newbie
  • 23549 Views
  • 154 comments
  • 157 likes
  • Android
  • Not Right Now
  • 23549 Views
  • 154 comments
  • 157 votes

Video overlay is persistent when watching full screen video on second display

PlanPremiumCountryUSOperating SystemWindows 10Spotify Build1.1.48.625.g1c87c7f7 My Question or IssueWhen watching videos in full screen on my second display, the video overlay that shows the name of the video (for example, the podcast and episode nam...

  • Casual Listener
  • Plan Premium Country US Operating System Windows 10 Spotify Build 1.1.48.625.g1c87c7f7   My Question or Issue When watching videos in full screen on my second display, the video overla...
  • bombear
  • Newbie
  • 2209 Views
  • 27 comments
  • 5 likes
  • Not Right Now
  • 2209 Views
  • 27 comments
  • 5 votes

Screen will not rotate anymore on Now Playing view

PremiumCountryusaDeviceSamsung Galaxy 9+Operating SystemAndroid galaxy S9+ My Question or IssueWhen using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot...

  • Casual Listener
  • Premium Country usa Device Samsung Galaxy 9+ Operating System Android galaxy S9+   My Question or Issue When using my phone in the car I put it in a car holder. The holder is horizonta...
  • dfietkau
  • Newbie
  • 38599 Views
  • 128 comments
  • 647 likes
  • Not Right Now
  • 38599 Views
  • 128 comments
  • 647 votes

Spotify on Android TV lags to death after a while

PlanPremiumCountrySwedenDeviceSony Bravia XF9005 55"Operating SystemAndroid TV My Question or IssueAfter playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go ...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony Bravia XF9005 55" Operating System Android TV   My Question or Issue After playing a couple of songs Spotify starts lagging, the songs cut in an...
  • khalit15
  • Newbie
  • 13382 Views
  • 69 comments
  • 102 likes
  • Sony
  • Not Right Now
  • 13382 Views
  • 69 comments
  • 102 votes

Re: Only the web player affects home hub shortcuts

Everything is enabled/allowed.And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doesn't sync to the web player as well? So if web player doesn't se...

589BC11A-CEFB-494E-AD41-6562062DF725.jpeg
  • Composer
  • Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music d...
  • 0x_vp1p1-iq0f
  • Newbie
  • 3683 Views
  • 29 comments
  • 17 likes
  • Not Right Now
  • 3683 Views
  • 29 comments
  • 17 votes

[Tizen] Samsung Smart TV app volume level too high

Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen app version 1.7.2 My Question or Issue The gain in the Samsung Tizen ...

  • Casual Listener
  • Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen ...
  • jmuffitt
  • Casual Listener
  • 4421 Views
  • 38 comments
  • 33 likes
  • Samsung
    TV
  • Not Right Now
  • 4421 Views
  • 38 comments
  • 33 votes

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Moderator
  • Moderator
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • Yordan
  • Moderator
  • 6165 Views
  • 39 comments
  • 4 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Not Right Now
  • 6165 Views
  • 39 comments
  • 4 votes

[Liked Songs] Play queue not sorting correctly after reopening Spotify

Plan Premium Country US Device Samsung Galaxy 9, Windows 10 PC Operating System Android, Windows 10,etc.) My Question or Issue I want to listen to my liked songs by title in alphabetical order, and I used to be able to do that. After being closed, th...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 9, Windows 10 PC Operating System Android, Windows 10,etc.)   My Question or Issue I want to listen to my liked songs by title i...
  • sinner255
  • Newbie
  • 1417 Views
  • 8 comments
  • 7 likes
  • queue
    sorting
    Sorting Options
    Sync trouble
  • Not Right Now
  • 1417 Views
  • 8 comments
  • 7 votes

Recommended songs missing for some playlists

Hey everyone, We're receiving reports that users are not getting recommended songs based on their playlists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping every...

  • Spotify Legend
  • Hey everyone,   We're receiving reports that users are not getting recommended songs based on their playlists.   If you’re experiencing this issue, make sure to add your +VOTE and f...
  • reasay
  • Newbie
  • 11519 Views
  • 56 comments
  • 176 likes
  • Desktop
    Web Player
  • Not Right Now
  • 11519 Views
  • 56 comments
  • 176 votes

Auto Rotate to Landscape Stopped Working

PlanPremiumCountryUS DeviceSamsung Galaxy S8 My Question or IssueStarting this week, the app stopped auto rotating to landscape view on the current song page. On any other page, it works like normal and goes to landscape. I have restarted my phone, r...

  • Casual Listener
  • Plan Premium Country US   Device Samsung Galaxy S8     My Question or Issue Starting this week, the app stopped auto rotating to landscape view on the current song page. On a...
  • dbongard
  • Music Fan
  • 14125 Views
  • 110 comments
  • 119 likes
  • Not Right Now
  • 14125 Views
  • 110 comments
  • 119 votes

Garmin Zumo connection issue

PlanFamily DeviceOnePlus 3TGarmin Zumo 595Operating SystemAndroid 8.0.0 My Question or IssueGarmin Zumo 595 connection to Spotify on my OnePlus 3T was working well with Spotify 8.4.77.779.Since last Spotify update, connection always fails.I reinstall...

  • Casual Listener
  • Plan Family   Device OnePlus 3T Garmin Zumo 595 Operating System Android 8.0.0   My Question or Issue Garmin Zumo 595 connection to Spotify on my OnePlus 3T was working well ...
  • turbodj
  • Newbie
  • 13499 Views
  • 88 comments
  • 48 likes
  • Music
    Other
  • Not Right Now
  • 13499 Views
  • 88 comments
  • 48 votes

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

  • Casual Listener
  • Plan Premium Country U.S.   Device iPhone SE, Windows 10 Lapto Operating System windows 10   My Question or Issue  I can't sort playlists by length, on my iPhone ...
  • michaelguild13
  • Newbie
  • 5857 Views
  • 22 comments
  • 49 likes
  • Desktop
  • Not Right Now
  • 5857 Views
  • 22 comments
  • 49 votes

[Apple Carplay] playlists within level 2. folders appear empty

On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder.

  • Casual Listener
  • On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder. 
  • Bobmorrrow
  • Visitor
  • 2810 Views
  • 14 comments
  • 20 likes
  • Carplay
    Playlist
    playlist folders
  • Not Right Now
  • 2810 Views
  • 14 comments
  • 20 votes

[iOS] App crashing/draining battery rapidly

Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it crashing. And it rapidly drains battery all of a sudden. And my background ...

  • Casual Listener
  •   Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it c...
  • haharane
  • Newbie
  • 46416 Views
  • 277 comments
  • 471 likes
  • iOS
  • Not Right Now
  • 46416 Views
  • 277 comments
  • 471 votes

[Android] Galaxy Watch's Spotify App Causes Control Glitches in the Android Phone App

Plan Premium Devices Galaxy Watch (SM-R810) & Galaxy Note 10+ Operating System Tizen 4.0.0.7 & Android 10/OneUI 2.5 My Question or Issue Having the Spotify App installed on my Galaxy watch and using it as a remote to play tracks from my phone causes ...

  • Casual Listener
  • Plan Premium   Devices Galaxy Watch (SM-R810) & Galaxy Note 10+ Operating System Tizen 4.0.0.7 & Android 10/OneUI 2.5   My Question or Issue Having the Spotify App...
  • ABakes
  • Casual Listener
  • 35155 Views
  • 125 comments
  • 224 likes
  • Android
    Galaxy Phone
    Galaxy Watch
    Samsung
    Samsung Gear
    tizen
  • Not Right Now
  • 35155 Views
  • 125 comments
  • 224 votes

Bluetooth, wrong metadata/metadata not updated

Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title of the previous song. I found a few posts about this issue but no so...

  • Casual Listener
  • Hello,   I am facing an issue and I beleive I am not the only one.   When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title...
  • e06oy4lzj1fnxbx
  • Newbie
  • 15863 Views
  • 63 comments
  • 80 likes
  • Android
    avrcp
    bluetooth
    metadata
  • Not Right Now
  • 15863 Views
  • 63 comments
  • 80 votes

’Repeat All’ turns itself on

I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...

  • Casual Listener
  • I’m a Premium member, in the US, on an iPhone 8 with iOS 12.  I’m having an issue where the “Repeat All” function continually resets to on.  This used to happen just when I opened the app a...
  • blakerutledge
  • Newbie
  • 13924 Views
  • 42 comments
  • 33 likes
  • Not Right Now
  • 13924 Views
  • 42 comments
  • 33 votes

Garmin Smartwatches not showing BBC Radio Podcasts

Plan Premium Country Germany Device Garmin Fenix 6X My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Podcasts don't appear at all, despite the fact that I follow them on my smartphone. The ...

  • Regular
  • P lan Premium Country Germany   Device Garmin Fenix 6X   My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Po...
  • cshekem
  • Newbie
  • 8775 Views
  • 41 comments
  • 100 likes
  • Other
  • Not Right Now
  • 8775 Views
  • 41 comments
  • 100 votes