Ongoing Issues

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

avalonia
Casual Listener
Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone ...
2019-02-09 11:05:39 PM
2022-06-16 6:18:13 PM
michaelguild13
Newbie
6197 Views
22 comments
50 likes
Desktop
Not Right Now

6197 Views
22 comments
50 votes

[iOS] App crashing/draining battery rapidly

Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it crashing. And it rapidly drains battery all of a sudden. And my background ...

cbm1296
Casual Listener
Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it c...
2020-11-08 3:24:07 AM
2022-05-29 10:37:20 AM
haharane
Newbie
48180 Views
277 comments
472 likes
iOS
Not Right Now

48180 Views
277 comments
472 votes

[Android] Galaxy Watch's Spotify App Causes Control Glitches in the Android Phone App

Plan Premium Devices Galaxy Watch (SM-R810) & Galaxy Note 10+ Operating System Tizen 4.0.0.7 & Android 10/OneUI 2.5 My Question or Issue Having the Spotify App installed on my Galaxy watch and using it as a remote to play tracks from my phone causes ...

Refracted
Casual Listener
Plan Premium Devices Galaxy Watch (SM-R810) & Galaxy Note 10+ Operating System Tizen 4.0.0.7 & Android 10/OneUI 2.5 My Question or Issue Having the Spotify App...
2020-11-08 3:03:37 PM
2022-05-22 12:21:27 PM
ABakes
Casual Listener
37199 Views
125 comments
224 likes
Android
Galaxy Phone
Galaxy Watch
Samsung
Samsung Gear
tizen
Not Right Now

37199 Views
125 comments
224 votes

Bluetooth, wrong metadata/metadata not updated

Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title of the previous song. I found a few posts about this issue but no so...

SuperZell
Casual Listener
Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title...
2018-02-12 11:42:54 AM
2022-05-19 3:20:49 PM
e06oy4lzj1fnxbx
Newbie
16024 Views
63 comments
80 likes
Android
avrcp
bluetooth
metadata
Not Right Now

16024 Views
63 comments
80 votes

Garmin Smartwatches not showing BBC Radio Podcasts

Plan Premium Country Germany Device Garmin Fenix 6X My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Podcasts don't appear at all, despite the fact that I follow them on my smartphone. The ...

Newbie_Nick
Regular
P lan Premium Country Germany Device Garmin Fenix 6X My Question or Issue Hi all, I've been enjoying Spotify on my Garmin Watch for a few weeks now, but sadly BBC Po...
2019-09-25 6:53:28 PM
2022-05-13 2:11:04 AM
cshekem
Newbie
8994 Views
41 comments
101 likes
Other
Not Right Now

8994 Views
41 comments
101 votes

Ordering Songs In Search - Wrong Song Plays

Desktop version : 1.0.89.313 and 1.0.90.266 OS : Windows 10 Device : Laptop To reproduce : 1 - Make a search : (e.g with the word : boat) / On songs results click ; See All 2 - in the results list try to play any song : it plays correctly. 3 - now or...

Soundofus
Spotify Star
Desktop version : 1.0.89.313 and 1.0.90.266 OS : Windows 10 Device : Laptop To reproduce : 1 - Make a search : (e.g with the word : boat) / On songs results click ; See All ...
2018-09-21 2:26:43 PM
2022-05-08 4:02:47 AM
peddlespam
Casual Listener
23159 Views
65 comments
186 likes
Search failure
Not Right Now

23159 Views
65 comments
186 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

RGP70
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy ...
2020-04-16 10:34:32 AM
2022-05-03 3:48:26 PM
Schummy73
Newbie
22358 Views
87 comments
50 likes
Other
Not Right Now

22358 Views
87 comments
50 votes

Offline Issue

My phone is a Huawei Honor i7. Android version 6.0.1, Spotify version 8.4.26.770 armV7. If Spotify is shut down when the program has been set to "Offline", you will never be able to start the app again. When you start it you will be asked to log in, ...

Cjo81
Regular
My phone is a Huawei Honor i7. Android version 6.0.1, Spotify version 8.4.26.770 armV7. If Spotify is shut down when the program has been set to "Offline", you will never be able to start ...
2017-11-17 9:15:30 AM
2022-04-24 5:25:35 AM
Chrisfig77
Regular
51010 Views
14 comments
400 likes
issue
offline
Not Right Now

51010 Views
14 comments
400 votes

Daily Wellness mixes not updating tracks

My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...

joulsauron
Casual Listener
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
2020-07-07 11:15:08 AM
2022-04-15 5:29:22 PM
1248107902
Newbie
5658 Views
43 comments
27 likes
daily wellness
mixes
Not Right Now

5658 Views
43 comments
27 votes

Family Mix song influence not showing

I use the family mix quite a bit and a useful feature on the phone app is to click the user icons to see which family members listening habits influenced the song being included. Since last week on the Android app, this no longer works, click on the ...

Jbwilbury
Casual Listener
I use the family mix quite a bit and a useful feature on the phone app is to click the user icons to see which family members listening habits influenced the song being included. Since last ...
2020-05-07 6:17:06 PM
2022-04-07 9:14:40 AM
Jiminee222
Newbie
6021 Views
20 comments
14 likes
Android
Family Mix
Phone app
Not Right Now

6021 Views
20 comments
14 votes

[Android] App crashes when trying to open Die drei ??? artist profile

A couple of weeks ago my Spoitfy started having trouble viewing songs and albums of the artist Die Drei ??? (German audiobook). I thought it was an issue of my phone the Mate 20 Lite. However, I got a new phone, the Axon 10 Pro, and the issue still p...

Ivan
Spotify Legend
A couple of weeks ago my Spoitfy started having trouble viewing songs and albums of the artist Die Drei ??? (German audiobook). I thought it was an issue of my phone the Mate 20 Lite. Howe...
2020-05-13 4:30:22 PM
2022-03-25 4:19:38 AM
LuluBlu
Visitor
11854 Views
56 comments
118 likes
Android
Mobile
Not Right Now

11854 Views
56 comments
118 votes

Shuffling an artist constantly duplicates tracks

PlanPremiumCountryUSADeviceSamsung Note8Operating SystemAndroid 8 IssueWhenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem appeared, but it's been within the last month or two. I've read some other answ...

wizardsoftheweb
Casual Listener
Plan Premium Country USA Device Samsung Note8 Operating System Android 8 Issue Whenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem app...
2019-02-28 9:13:24 PM
2022-03-20 6:25:01 PM
K_Scorpio
Casual Listener
4998 Views
20 comments
27 likes
Not Right Now

4998 Views
20 comments
27 votes

Google Assistant Play Soundtrack in Wrong Language

Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue I use Google Assistant frequently to play music on Spotify. There are a bunch of very popular soundtracks that try to listen to but it ends up playing a version fro...

oneflewintotwo
Casual Listener
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue I use Google Assistant frequently to play music on Spotify. There are a bunch of very ...
2019-12-10 9:16:46 PM
2022-03-14 9:07:40 PM
Anders02
Newbie
6047 Views
30 comments
10 likes
Mobile
Other
Not Right Now

6047 Views
30 comments
10 votes

Spotify logo not displaying properly on BMW Connected Drive app.

PlanPremium CountryUK DeviceF31 2013 with the NBT Professional iDrive / 8.8 inch screen.iPhone 5s Operating SystemIOS 12.2 / Spotify Version 8.5.2 My Question or Issue The BMW connected drive Spotify app doesn’t display properly in my car. The app ap...

P90169185-bmw-connecteddrive-bring-spotify-into-the-car-11-2014-1500px.jpg

dylmar
Casual Listener
Plan Premium Country UK Device F31 2013 with the NBT Professional iDrive / 8.8 inch screen. iPhone 5s Operating System IOS 12.2 / Spotify Version ...
2019-05-01 7:20:26 PM
2022-03-05 10:32:43 AM
Samcee46
Newbie
10974 Views
50 comments
16 likes
Other
Not Right Now

10974 Views
50 comments
16 votes

Sound quality on Google Home sounds like low bitrate MP3 (Premium subscription)

Plan: Premium (Family)Country: UKDevice: Google Home My Question or Issue Over the past couple of weeks the sound quality through my Google Home and Google Home Mini have been terrible. Everything sounds like really low bitrate MP3 at high compressio...

wrongpete
Casual Listener
Plan: Premium (Family) Country: UK Device: Google Home My Question or Issue Over the past couple of weeks the sound quality through my Google Home and Google Home Mini have b...
2018-07-25 3:03:19 PM
2022-02-28 1:04:26 AM
AstralCobra
Newbie
30509 Views
181 comments
291 likes
Other
Not Right Now

30509 Views
181 comments
291 votes

Bluetooth Controller in car doesnt skip tracks anymore

Hey, i have a A2 Lite with Android 9 and since i have the mobile phone,my BT Media controller on my steeling wheel cannot skip any tracks on my mobile , wich is connected to my carradio. Without beeing connected to my car, the BT controller works fin...

Christian309
Casual Listener
Hey, i have a A2 Lite with Android 9 and since i have the mobile phone, my BT Media controller on my steeling wheel cannot skip any tracks on my mobile , wich is connected to my...
2019-05-16 1:43:19 PM
2022-02-09 1:10:09 AM
Gex2491
Visitor
30504 Views
139 comments
186 likes
Music
Not Right Now

30504 Views
139 comments
186 votes

[Android][Bluetooth] Metadata is not transmitted

Thread: - Description: When using Spotify on an Android device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed on third-party device) Additional information: We're collecting inf...

Goodman
Spotify Legend
Thread: - Description: When using Spotify on an Android device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed on third-par...
2014-01-13 9:33:47 AM
2022-02-04 7:01:05 PM
josehumberto91
Visitor
88767 Views
586 comments
195 likes
Android
bluetooth
bug
metadata
Not Right Now

88767 Views
586 comments
195 votes

New Home Screen Update (i.e"Good Afternoon" Playlist) not working

I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still doesn't see it. Plan Premium Country Philippines Devi...

KeiFeR123
Casual Listener
I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still do...
2020-06-02 2:59:36 AM
2022-02-03 1:53:41 PM
Amayy
Spotify Star
4585 Views
12 comments
17 likes
iOS
Not Right Now

4585 Views
12 comments
17 votes

Error code: 30

PlanPremiumCountryUnited Arab EmiratesDeviceMacbook Pro late 2019Operating SystemOS X My Question or IssueI repeatedly get the firewall error message and I've run every fix suggested on this community. It simply refuses to work. It works perfectly on...

vi280
Casual Listener
Plan Premium Country United Arab Emirates Device Macbook Pro late 2019 Operating System OS X My Question or Issue I repeatedly get the firewall error message and I've run e...
2020-03-05 6:25:13 PM
2022-02-03 8:19:40 AM
Vinoses
Music Fan
73394 Views
87 comments
609 likes
Not Right Now

73394 Views
87 comments
609 votes

[iOS] Playback pausing randomly in background

Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to much music anymore because of this. Basically, whenever I’m trying to listen to the son...

monicax2
Casual Listener
Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to muc...
2021-01-23 4:22:27 PM
2022-01-14 3:57:35 AM
socceroofan
Newbie
21412 Views
83 comments
227 likes
iOS
Mobile
Not Right Now

21412 Views
83 comments
227 votes

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