Ongoing Issues

[Car View] Landscape rotation doesn't work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8 My Question or IssueThe newest update seems to have completely disabled the auto landscape rotation for Spotify for me, in all screens. As of yesterday it worked fine, but...

Skalidra
Casual Listener
P lan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8 My Question or Issue The newest update seems to have completely disabled the auto landscape rot...
2020-11-13 5:19:47 AM
2021-12-07 7:49:06 AM
NitroExpress
Newbie
5822 Views
31 comments
12 likes
Android
car mode
landscape mode
Not Right Now

5822 Views
31 comments
12 votes

'What's new' icon is missing on mobile

Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'...

Kiril
Moderator
Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make...
2021-10-02 10:58:15 AM
2021-12-05 3:55:29 PM
Maximiron
Newbie
1674 Views
12 comments
10 likes
Mobile
Not Right Now

1674 Views
12 comments
10 votes

[Playlists] Sharing playlists with Duo account not working

Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https://support.spotify.com/ie/account_payment_help/premium_du...

kevhoran
Casual Listener
Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https:...
2019-11-27 10:46:27 AM
2021-12-02 4:20:22 PM
126247305
Newbie
9236 Views
10 comments
18 likes
Premium
Not Right Now

9236 Views
10 comments
18 votes

Spotify hangs when audio device is changed on Xonar U7

Device: WindowsOperating System Version: Windows 10 Pro (64 bit)Spotify Version: 1.0.27.75Description: Spotify stops playing once the audio output channel is switched from the Xonar U7. Usually Spotify also stops responding to mouse input. If Spotify...

topiku
Casual Listener
Device: Windows Operating System Version: Windows 10 Pro (64 bit) Spotify Version: 1.0.27.75 Description: Spotify stops playing once the audio output channel is switche...
2016-04-20 3:38:23 PM
2021-11-30 8:34:24 PM
luifire
Casual Listener
2018 Views
20 comments
4 likes
Desktop
Windows
Not Right Now

2018 Views
20 comments
4 votes

Advanced search bug

Advanced search does not seem to be working properly on Windows Desktop App (1.0.74.380.g1fcff12a (Windows Store version)) I have tried the following: "label:atomnation AND year:2018" and no results are yielded.This feature works flawlessly on the we...

haribo4
Casual Listener
Advanced search does not seem to be working properly on Windows Desktop App (1.0.74.380.g1fcff12a (Windows Store version)) I have tried the following: "label:atomnation AND year:2018" and no...
2018-03-05 11:14:17 AM
2021-11-06 4:58:03 PM
Drainspotting
Newbie
1135 Views
9 comments
9 likes
advanced search
Search
Not Right Now

1135 Views
9 comments
9 votes

Daily mix disappeared after Premium upgrade

PlanPremiumCountryIndiaDeviceXiaomi MI A2Operating SystemAndroid Pie My Question or IssueI signed up to Spotify as a free user at first and after choosing my preferred artists I got Daily Mixes appearing on my home screen. After few listens I upgrade...

sayan-666
Casual Listener
Plan Premium Country India Device Xiaomi MI A2 Operating System Android Pie My Question or Issue I signed up to Spotify as a free user at first and after choosing my preferred arti...
2019-03-11 2:50:36 PM
2021-11-06 11:13:50 AM
Stroopy
Visitor
7791 Views
44 comments
45 likes
Not Right Now

7791 Views
44 comments
45 votes

Home page not loading in Desktop and web player - Couldn't find that page error

Desktop app for W10. My homepage is empty. Been like this since last update.

Greggy300
Music Fan
Desktop app for W10. My homepage is empty. Been like this since last update.
2021-04-13 4:55:09 PM
2021-10-22 2:19:11 AM
chudly75
Visitor
17922 Views
46 comments
60 likes
Desktop
Your Library
Not Right Now

17922 Views
46 comments
60 votes

Streaming issues for Blackpink songs on different devices

As the title says, I've recently noticed a high pitched beeping sound on songs from Blackpink. All songs from their latest album has this issue.

Telesto
Casual Listener
As the title says, I've recently noticed a high pitched beeping sound on songs from Blackpink. All songs from their latest album has this issue.
2021-02-10 1:56:54 AM
2021-07-23 10:08:37 AM
Mihail
Spotify Legend
36202 Views
82 comments
165 likes
Desktop
Mobile
Not Right Now

36202 Views
82 comments
165 votes

[Desktop] Spotify creates "Downloads" folder in my documents

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Issue: Hi everyone, recently I noticed tha when I startup Spotify, it automaticly creates a folder named "Downloads" inside my documents in Windows...

arturott
Casual Listener
Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Issue: Hi everyone, recently I noticed tha when I startup ...
2020-01-12 9:29:03 PM
2021-07-18 8:12:50 PM
minigunpanther
Regular
5494 Views
35 comments
8 likes
Downloads folder
Windows 10
Not Right Now

5494 Views
35 comments
8 votes

[Web Player] Podcast Skip 15s button is missing

Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip is missing to listen to my podcasts. I reloaded the page, rebooted the computer and lis...

Skye18
Casual Listener
Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip ...
2020-12-07 4:06:48 PM
2021-07-04 8:30:28 PM
Simpleuser
Casual Listener
3409 Views
14 comments
26 likes
Web Player
Not Right Now

3409 Views
14 comments
26 votes

Spotify Search Bar - Text Entered Backwards

Plan- FreeCountry- United StatesDevice- MacBook Pro (Retina, 13-inch, Late 2012)Operating System- macOS High Sierra (10.13.4) Issue- Text is entered backward in the search bar. In addition, one is unable to highlight the text with ⌘+A. Steps to Recre...

orwinmc
Casual Listener
Plan - Free Country - United States Device - MacBook Pro (Retina, 13-inch, Late 2012) Operating System - macOS High Sierra (10.13.4) Issue - Text is entered backward in the search ba...
2018-11-27 5:28:30 AM
2021-05-12 6:28:33 PM
gd11_be
Newbie
35175 Views
144 comments
240 likes
Not Right Now

35175 Views
144 comments
240 votes

[Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountrySpainDevicePC (Windows/MacBook Pro mid-2012)Operating SystemWindows 10 Enterprise, macOS Mojave 10.4.4 My Question or IssueHello, I have noticed a little issue regarding playlists. Until the last version, if you were playing a playl...

Lousan92
Composer
Plan Premium Country Spain Device PC (Windows/MacBook Pro mid-2012) Operating System Windows 10 Enterprise, macOS Mojave 10.4.4 My Question or Issue Hello, I have noticed a ...
2019-04-29 1:13:58 PM
2021-05-10 12:19:34 AM
jwmann
Newbie
33945 Views
342 comments
324 likes
Desktop
Mac
Windows
Not Right Now

33945 Views
342 comments
324 votes

100-album limit in the Artist page

Hello. I'm the person who complained about the 50-album cap for the web player over half-a-year ago. Now it's happening again, and it's affected overall, regardless of login status. Spotify updated the layout so you have to click "See Discography" on...

dumpcloud
Regular
Hello. I'm the person who complained about the 50-album cap for the web player over half-a-year ago. Now it's happening again, and it's affected overall, regardless of login status. &nb...
2020-10-23 6:22:29 PM
2021-05-08 5:51:10 AM
jsab0
Newbie
2158 Views
32 comments
11 likes
Other
Not Right Now

2158 Views
32 comments
11 votes

Spotify playlists & folders missing when I expand folders?

so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the black background remains. The playlists and folders a...

phoebebridgers
Roadie
so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the bl...
2020-05-19 6:29:11 PM
2021-05-01 10:41:45 AM
11128885013
Visitor
6737 Views
122 comments
47 likes
Not Right Now

6737 Views
122 comments
47 votes

[Desktop] Doesn't show accurate number of songs saved anymore

Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any songs by mistake.I used to be able to just Command+A...

Mortvillain
Regular
Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any s...
2019-09-30 3:35:57 PM
2021-04-08 4:01:47 AM
musiclover93
Music Fan
8353 Views
37 comments
194 likes
Desktop
Not Right Now

8353 Views
37 comments
194 votes

Last Song in Queue is Invisible

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 My Question or IssueWhenever I add songs to my queue, the last one doesn’t appear in the list. There is a blank space where it’s should be but I can’t interact with it and the only...

cevans823
Casual Listener
Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1 My Question or Issue Whenever I add songs to my queue, the last one doesn’t appear in the list. ...
2018-11-17 6:32:00 PM
2021-04-01 10:38:39 PM
patar9958
Visitor
16719 Views
58 comments
133 likes
Not Right Now

16719 Views
58 comments
133 votes

Volume slider is buggy and skips back and forth

Plan Premium Country France Device PC Operating System Windows 10 My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I change the volume by dragging the slider, it bounces randomly to other values than ...

Blopss
Casual Listener
Plan Premium Country France Device PC Operating System Windows 10 My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I chang...
2019-11-21 2:16:43 PM
2021-03-21 4:13:04 AM
september-928
Newbie
6643 Views
26 comments
30 likes
Windows
Not Right Now

6643 Views
26 comments
30 votes

[Android 11] Adding songs to the Queue stacks them up and appear unreadable

Plan Premium Country Australia Device Google pixel 5 Operating System Android 11 My Question or Issue Everytime I add song to the queue in Spotify the song name that I've just added stays in the same place on my screen after I have scrolled up or dow...

Clare_katherine
Casual Listener
Plan Premium Country Australia Device Google pixel 5 Operating System Android 11 My Question or Issue Everytime I add song to the queue in Spotify the song name th...
2021-01-30 5:39:53 AM
2021-03-09 4:07:56 PM
Mihail
Spotify Legend
858 Views
7 comments
3 likes
Android
Not Right Now

858 Views
7 comments
3 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

DomV
Regular
At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
2019-01-17 4:29:00 PM
2021-02-28 9:59:35 PM
Hillsboroid
Visitor
7461 Views
17 comments
83 likes
placement
Podcasts
rewinding
Not Right Now

7461 Views
17 comments
83 votes

Spotify automatically adds a 2 to every new playlist I create from artist album

Plan Premium Country United States Device (OSX Desktop) Operating System (OSX High Sierra) My Question or Issue Whenever I create a new playlist from an album I want to listen to, Spotify automatically adds the number 2 at the end. I go into the albu...

redfox_seattle
Casual Listener
Plan Premium Country United States Device (OSX Desktop) Operating System (OSX High Sierra) My Question or Issue Whenever I create a new playlist from an album I wa...
2018-09-07 7:27:02 PM
2021-02-23 7:29:54 AM
redfox_seattle
Casual Listener
5399 Views
38 comments
10 likes
Not Right Now

5399 Views
38 comments
10 votes

Spotify Community

Ongoing Issues

Forum Posts

[Car View] Landscape rotation doesn't work

'What's new' icon is missing on mobile

[Playlists] Sharing playlists with Duo account not working

Spotify hangs when audio device is changed on Xonar U7

Advanced search bug

Daily mix disappeared after Premium upgrade

Home page not loading in Desktop and web player - Couldn't find that page error

Streaming issues for Blackpink songs on different devices

[Desktop] Spotify creates "Downloads" folder in my documents

[Web Player] Podcast Skip 15s button is missing

Spotify Search Bar - Text Entered Backwards

[Desktop] Clicking on album art highlights wrong song in sorted playlists

100-album limit in the Artist page

Spotify playlists & folders missing when I expand folders?

[Desktop] Doesn't show accurate number of songs saved anymore

Last Song in Queue is Invisible

Volume slider is buggy and skips back and forth

[Android 11] Adding songs to the Queue stacks them up and appear unreadable

Rewinding podcasts or listening to played podcasts not possible

Spotify automatically adds a 2 to every new playlist I create from artist album

Help Wizard

Step 1

Just quickly...

FAQs

Ongoing Issues

Ongoing Issues