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[Apple Carplay] playlists within level 2. folders appear empty

On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder.

  • Casual Listener
  • On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder. 
  • Paul65
  • Newbie
  • 2977 Views
  • 16 comments
  • 21 likes
  • Carplay
    Playlist
    playlist folders
  • Not Right Now
  • 2977 Views
  • 16 comments
  • 21 votes

[Mobile] Canvas feature disappeared

Plan Premium Country Colombia Device Motorola g7 Plus Operating System Android 10 My Question or Issue The canvas disappeared and I want to activate them, try another account and if this is working, but in my account it does not appear, I already uni...

  • Visitor
  • Plan Premium Country Colombia Device Motorola g7 Plus Operating System Android 10   My Question or Issue The canvas disappeared and I want to activate them, try another accou...
  • BLICKY_B
  • Newbie
  • 137510 Views
  • 245 comments
  • 488 likes
  • Mobile
  • Not Right Now
  • 137510 Views
  • 245 comments
  • 488 votes

Daily Mixes Don't Refresh, Change, or Update

My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...

  • Music Fan
  • My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
  • Peteb1
  • Newbie
  • 29182 Views
  • 96 comments
  • 99 likes
  • Music
  • Not Right Now
  • 29182 Views
  • 96 comments
  • 99 votes

Audio quality / Sound volume issues on Playstation 5 App

Hey folks!We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.

  • Moderator
  • Moderator
  • Hey folks! We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.  
  • Bradley2097
  • Casual Listener
  • 16461 Views
  • 73 comments
  • 42 likes
  • Other
  • Not Right Now
  • 16461 Views
  • 73 comments
  • 42 votes

Issue with storage option switching from SD Card to internal

Plan Premium Country US Device Moto X4 Operating System Android Pie My Question or Issue This happened with my last phone, Samsung S7 running Oreo (or whatever the most recent OS is) but it was fixed when I got the Moto X4. I like to keep a lot of so...

  • Casual Listener
  • Plan Premium Country US  Device Moto X4 Operating System Android Pie   My Question or Issue  This happened with my last phone, Samsung S7 running Oreo (or what...
  • dgs2-q_s9hk3h
  • Newbie
  • 36443 Views
  • 209 comments
  • 306 likes
  • Android
  • Not Right Now
  • 36443 Views
  • 209 comments
  • 306 votes

Radio hub and Playlist Radio aren't working properly

Plan Premium Country USA Device iPhoneXR, Windows Desktop Operating System iOS 13.1.2, Windows 10 My Question or Issue Since Daily Mix has disappeared I tried just searching for a specific artist/song that i want to listen to the song/artist radio so...

  • Casual Listener
  •   Plan Premium Country USA Device iPhoneXR, Windows Desktop Operating System iOS 13.1.2, Windows 10   My Question or Issue Since Daily Mix has disappeared I tried just...
  • cocobanyu
  • Newbie
  • 7253 Views
  • 13 comments
  • 17 likes
  • All Platforms
  • Not Right Now
  • 7253 Views
  • 13 comments
  • 17 votes

Spotify + Chromecast Audio Connection Keeps Dropping

Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG73...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13   My Question or Issue Hi. We have 3 Ch...
  • solarsd
  • Casual Listener
  • 52764 Views
  • 339 comments
  • 804 likes
  • chromecast
    Connect
  • Not Right Now
  • 52764 Views
  • 339 comments
  • 804 votes

Sonos speakers not showing up on desktop app

Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...

  • Moderator
  • Moderator
  • Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
  • silverfano
  • Regular
  • 7495 Views
  • 43 comments
  • 40 likes
  • Desktop
  • Not Right Now
  • 7495 Views
  • 43 comments
  • 40 votes

Unable to stream BBC podcasts to Wi-Fi speaker

UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...

  • Casual Listener
  •       UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2   My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
  • Amethyst_isis08
  • Newbie
  • 8016 Views
  • 49 comments
  • 32 likes
  • Not Right Now
  • 8016 Views
  • 49 comments
  • 32 votes

Spotify does not resume after Google Maps navigation guidance

PlanFreeCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or IssueI have Google Maps and Spotify connected, to listen to podcasts while driving. While navigating, Spotify controls appear ...

  • Casual Listener
  • Plan Free Country United States Device iPhone X Operating System iOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950   My Question or Issue I have Google Maps and Spotify connected...
  • Tkubicek3
  • Visitor
  • 35139 Views
  • 25 comments
  • 11 likes
  • Not Right Now
  • 35139 Views
  • 25 comments
  • 11 votes

Downloading on Apple Watch stuck at first song

Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. If you’re experiencing this issue, make sure to add your +VOTE...

  • Spotify Legend
  • Hey folks,   We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
  • UmpaIumpa
  • Regular
  • 155325 Views
  • 317 comments
  • 667 likes
  • Other
  • Not Right Now
  • 155325 Views
  • 317 comments
  • 667 votes

[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this issue, m...
  • David_1989
  • Newbie
  • 58586 Views
  • 389 comments
  • 1049 likes
  • Mobile
    Your Library
  • Not Right Now
  • 58586 Views
  • 389 comments
  • 1049 votes

Podcasts not playing / no sound

We're receiving reports that podcasts are unplayable (or play, but no sound is emitted or stop at a certain timestamp and don't move past it, e.g. 5:27, 8:29) across all platforms (desktop, mobile and the Web Player). This is currently being investig...

  • Moderator
  • Moderator
  • We're receiving reports that podcasts are unplayable (or play, but no sound is emitted or stop at a certain timestamp and don't move past it, e.g. 5:27, 8:29) across all platforms (desktop, mobile an...
  • Vasil
  • Moderator
  • 13410 Views
  • 154 comments
  • 162 likes
  • Other
  • Not Right Now
  • 13410 Views
  • 154 comments
  • 162 votes

[Playlists] Sharing playlists with Duo account not working

Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https://support.spotify.com/ie/account_payment_help/premium_du...

  • Casual Listener
  • Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https:...
  • djanniemac
  • Newbie
  • 9573 Views
  • 11 comments
  • 19 likes
  • Premium
  • Not Right Now
  • 9573 Views
  • 11 comments
  • 19 votes

[Amazon Alexa] Music Stop after 5 songs

PlanPremiumCountryItaly DeviceAmazon Echo Dot - ItalyOperating System My Question or Issue After 5 songs (playlist, album or other) Amazon Alexa stop music and I have to start again music using voice, Spotify app or Alexa app. If during this 5 songs ...

  • Casual Listener
  • Plan Premium Country Italy  Device Amazon Echo Dot - Italy Operating System   My Question or Issue  After 5 songs (playlist, album or other) Amazon Alexa stop music and I have...
  • Vonamos
  • Newbie
  • 45296 Views
  • 122 comments
  • 267 likes
  • Other
  • Not Right Now
  • 45296 Views
  • 122 comments
  • 267 votes

Playback stops on mobile devices. Progress bar stays at 0:00.

Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...

  • Moderator
  • Moderator
  • Hey folks!   We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues.   ...
  • phi852
  • Newbie
  • 22562 Views
  • 137 comments
  • 361 likes
  • Android
  • Not Right Now
  • 22562 Views
  • 137 comments
  • 361 votes

Recommended songs missing for some playlists

Hey everyone, We're receiving reports that users are not getting recommended songs based on their playlists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping every...

  • Spotify Legend
  • Hey everyone,   We're receiving reports that users are not getting recommended songs based on their playlists.   If you’re experiencing this issue, make sure to add your +VOTE and f...
  • Lilwindex
  • Casual Listener
  • 14180 Views
  • 57 comments
  • 182 likes
  • Desktop
    Web Player
  • Not Right Now
  • 14180 Views
  • 57 comments
  • 182 votes

Screen will not rotate anymore on Now Playing view

PremiumCountryusaDeviceSamsung Galaxy 9+Operating SystemAndroid galaxy S9+ My Question or IssueWhen using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot...

  • Casual Listener
  • Premium Country usa Device Samsung Galaxy 9+ Operating System Android galaxy S9+   My Question or Issue When using my phone in the car I put it in a car holder. The holder is horizontal...
  • Krisavi
  • Casual Listener
  • 40042 Views
  • 129 comments
  • 652 likes
  • Not Right Now
  • 40042 Views
  • 129 comments
  • 652 votes

"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

Plan; Premium Country: New Zealand It's the same on all my devices - whether Apple or Android My Question or Issue I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stoppe...

  • Casual Listener
  • Plan; Premium Country: New Zealand   It's the same on all my devices - whether Apple or Android    My Question or Issue   I've been using the automatic sync fun...
  • Not applicable
  • 77889 Views
  • 177 comments
  • 261 likes
  • Other
  • Not Right Now
  • 77889 Views
  • 177 comments
  • 261 votes

Songs aren't streaming on Apple Watch

Hey folks, We're getting reports from Apple Watch users that songs aren't streaming. Stay tuned to the Status Update for more info.

  • Moderator
  • Moderator
  • Hey folks,    We're getting reports from Apple Watch users that songs aren't streaming.    Stay tuned to the Status Update for more info.
  • AlejaR
  • Moderator
  • 30959 Views
  • 107 comments
  • 72 likes
  • Other
  • Not Right Now
  • 30959 Views
  • 107 comments
  • 72 votes