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Forum Posts

Low volume when casting Spotify

Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...

  • Casual Listener
  • Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
  • jeremie974
  • Newbie
  • 19296 Views
  • 152 comments
  • 53 likes
  • Not Right Now
  • 19296 Views
  • 152 comments
  • 53 votes

[PS5] Poor audio quality issue from PS4 persists on PS5 app

I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...

  • Visitor
  • I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
  • Graigsmith
  • Casual Listener
  • 14640 Views
  • 43 comments
  • 43 likes
  • Other
  • Not Right Now
  • 14640 Views
  • 43 comments
  • 43 votes

[Tizen] Samsung Smart TV app volume level too high

Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen app version 1.7.2 My Question or Issue The gain in the Samsung Tizen ...

  • Casual Listener
  • Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen ...
  • jmuffitt
  • Casual Listener
  • 6322 Views
  • 38 comments
  • 36 likes
  • Samsung
    TV
  • Not Right Now
  • 6322 Views
  • 38 comments
  • 36 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10  Operating System Tizen / Android Q   My Question or Issue I recenty got a new Galaxy ...
  • Schummy73
  • Newbie
  • 24481 Views
  • 87 comments
  • 52 likes
  • Other
  • Not Right Now
  • 24481 Views
  • 87 comments
  • 52 votes

Re: Only the web player affects home hub shortcuts

Everything is enabled/allowed.And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doesn't sync to the web player as well? So if web player doesn't se...

589BC11A-CEFB-494E-AD41-6562062DF725.jpeg
  • Composer
  • Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doe...
  • Sam_serif
  • Newbie
  • 6894 Views
  • 34 comments
  • 25 likes
  • Not Right Now
  • 6894 Views
  • 34 comments
  • 25 votes

Kenwood Bluetooth Spotify App not connecting to Phone

Greetings Spotifyers,I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth. My Phone is the Samsung Note 8 and everything is Up to Date, also the Headunit. The Phone connects...

  • Casual Listener
  • Greetings Spotifyers, I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth.   My Phone is the Samsung Note 8 and e...
  • CodeCrusher
  • Newbie
  • 47182 Views
  • 119 comments
  • 61 likes
  • Android
    bluetooth
    headunit
    Kenwood
    no connection
  • Not Right Now
  • 47182 Views
  • 119 comments
  • 61 votes

’Repeat All’ turns itself on

I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...

  • Casual Listener
  • I’m a Premium member, in the US, on an iPhone 8 with iOS 12.  I’m having an issue where the “Repeat All” function continually resets to on.  This used to happen just when I opened the app a...
  • Maria
  • Moderator
  • 23083 Views
  • 61 comments
  • 54 likes
  • Not Right Now
  • 23083 Views
  • 61 comments
  • 54 votes

[Desktop] Can't sort by length on Liked Songs

Plan Premium Country U.S. Device iPhone SE, Windows 10 Lapto Operating System windows 10 My Question or Issue I can't sort playlists by length, on my iPhone or on the laptop. I look it up online and according to posts I should be able to at least on ...

  • Casual Listener
  • Plan Premium Country U.S.   Device iPhone SE, Windows 10 Lapto Operating System windows 10   My Question or Issue  I can't sort playlists by length, on my iPhone ...
  • michaelguild13
  • Newbie
  • 7011 Views
  • 22 comments
  • 52 likes
  • Desktop
  • Not Right Now
  • 7011 Views
  • 22 comments
  • 52 votes

''More like ... '' feature stuck with the likes of the same band for weeks

PlanPremiumCountry DeviceXiaomi Operating System Android My Question or IssueHello friends, I am a Premium user on Andriod Phone device. All is peachy and I enjoy the app, although lately there is a spot of trouble. On my Home Spotify screen, there i...

  • Regular
  • Plan Premium Country   Device Xiaomi  Operating System  Android    My Question or Issue Hello friends, I am a Premium user on Andriod Phone device. All is peac...
  • blairybabez
  • Newbie
  • 14738 Views
  • 68 comments
  • 51 likes
  • Not Right Now
  • 14738 Views
  • 68 comments
  • 51 votes

Garmin Zumo connection issue

PlanFamily DeviceOnePlus 3TGarmin Zumo 595Operating SystemAndroid 8.0.0 My Question or IssueGarmin Zumo 595 connection to Spotify on my OnePlus 3T was working well with Spotify 8.4.77.779.Since last Spotify update, connection always fails.I reinstall...

  • Casual Listener
  • Plan Family   Device OnePlus 3T Garmin Zumo 595 Operating System Android 8.0.0   My Question or Issue Garmin Zumo 595 connection to Spotify on my OnePlus 3T was working well ...
  • turbodj
  • Newbie
  • 15724 Views
  • 88 comments
  • 48 likes
  • music
    Other
  • Not Right Now
  • 15724 Views
  • 88 comments
  • 48 votes

Daily mix disappeared after Premium upgrade

PlanPremiumCountryIndiaDeviceXiaomi MI A2Operating SystemAndroid Pie My Question or IssueI signed up to Spotify as a free user at first and after choosing my preferred artists I got Daily Mixes appearing on my home screen. After few listens I upgrade...

  • Casual Listener
  • Plan Premium Country India Device Xiaomi MI A2 Operating System Android Pie   My Question or Issue I signed up to Spotify as a free user at first and after choosing my preferred artist...
  • Stroopy
  • Visitor
  • 9215 Views
  • 44 comments
  • 45 likes
  • Not Right Now
  • 9215 Views
  • 44 comments
  • 45 votes

Daily Wellness mixes not updating tracks

My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...

  • Casual Listener
  • My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
  • novacapella
  • Newbie
  • 6897 Views
  • 44 comments
  • 28 likes
  • daily wellness
    mixes
  • Not Right Now
  • 6897 Views
  • 44 comments
  • 28 votes

Volume slider is buggy and skips back and forth

Plan Premium Country France Device PC Operating System Windows 10 My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I change the volume by dragging the slider, it bounces randomly to other values than ...

spotify.gif
  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Issue I have been having this little (but quite annoying) issue for several weeks now. Whenever I chang...
  • ikifar
  • Newbie
  • 9211 Views
  • 27 comments
  • 32 likes
  • Windows
  • Not Right Now
  • 9211 Views
  • 27 comments
  • 32 votes

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Spotify Legend
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • ph4uo9yi9pn4jpbafgdt
  • Newbie
  • 9557 Views
  • 41 comments
  • 7 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Not Right Now
  • 9557 Views
  • 41 comments
  • 7 votes

Unable to stream BBC podcasts to Wi-Fi speaker

UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...

  • Casual Listener
  •       UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2   My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
  • Amethyst_isis08
  • Newbie
  • 9404 Views
  • 49 comments
  • 35 likes
  • Not Right Now
  • 9404 Views
  • 49 comments
  • 35 votes

'What's new' icon is missing on mobile

Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage.   If you’re experiencing this issue, make sure to...
  • Maximiron
  • Newbie
  • 2667 Views
  • 12 comments
  • 10 likes
  • Mobile
  • Not Right Now
  • 2667 Views
  • 12 comments
  • 10 votes

[Car View] Landscape rotation doesn't work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8 My Question or IssueThe newest update seems to have completely disabled the auto landscape rotation for Spotify for me, in all screens. As of yesterday it worked fine, but...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8   My Question or Issue The newest update seems to have completely disabled the auto landscape rota...
  • Luan
  • Spotify Star
  • 8192 Views
  • 34 comments
  • 15 likes
  • Android
    car mode
    landscape mode
  • Not Right Now
  • 8192 Views
  • 34 comments
  • 15 votes

Shuffling an artist constantly duplicates tracks

PlanPremiumCountryUSADeviceSamsung Note8Operating SystemAndroid 8 IssueWhenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem appeared, but it's been within the last month or two. I've read some other answ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note8 Operating System Android 8   Issue Whenever I shuffle play an artist, tracks are constantly duplicated. I'm not sure when this problem app...
  • K_Scorpio
  • Casual Listener
  • 5469 Views
  • 20 comments
  • 27 likes
  • Not Right Now
  • 5469 Views
  • 20 comments
  • 27 votes

New Home Screen Update (i.e"Good Afternoon" Playlist) not working

I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still doesn't see it. Plan Premium Country Philippines Devi...

  • Casual Listener
  • I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still do...
  • Amayy
  • Spotify Star
  • 5158 Views
  • 12 comments
  • 17 likes
  • iOS
  • Not Right Now
  • 5158 Views
  • 12 comments
  • 17 votes

[Playlists] Sharing playlists with Duo account not working

Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https://support.spotify.com/ie/account_payment_help/premium_du...

  • Casual Listener
  • Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https:...
  • djanniemac
  • Newbie
  • 10003 Views
  • 11 comments
  • 20 likes
  • Premium
  • Not Right Now
  • 10003 Views
  • 11 comments
  • 20 votes