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Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Moderator
  • Moderator
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • Yordan
  • Moderator
  • 5141 Views
  • 39 comments
  • 4 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Not Right Now
  • 5141 Views
  • 39 comments
  • 4 votes

Low volume when casting Spotify

Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...

  • Casual Listener
  • Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
  • goosy073103
  • Newbie
  • 12264 Views
  • 143 comments
  • 50 likes
  • chromecast
  • Not Right Now
  • 12264 Views
  • 143 comments
  • 50 votes

Track Information On Car Display Is Out Of Sync

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car. But the...

  • Casual Listener
  • Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track i...
  • scatmanjohn
  • Newbie
  • 35809 Views
  • 238 comments
  • 165 likes
  • Car
  • Not Right Now
  • 35809 Views
  • 238 comments
  • 165 votes

Recently played artist not updating

PlanPremiumCountryItalyDevicedesktop Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy recently played artists isn't updating on my public page.

  • Regular
  • Plan Premium Country Italy Device desktop  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My recently played artists isn't updating on my pub...
  • Peter
  • Spotify Legend
  • 3410 Views
  • 2 comments
  • 105 likes
  • Account
  • Not Right Now
  • 3410 Views
  • 2 comments
  • 105 votes

Daily Mixes Don't Refresh, Change, or Update

My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...

  • Music Fan
  • My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
  • Bibocico
  • Newbie
  • 26779 Views
  • 92 comments
  • 95 likes
  • Music
  • Not Right Now
  • 26779 Views
  • 92 comments
  • 95 votes

Daily Drive using wrong city

I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...

  • Casual Listener
  • I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
  • PattonD
  • Newbie
  • 10650 Views
  • 60 comments
  • 89 likes
  • Discover
    iOS
  • Not Right Now
  • 10650 Views
  • 60 comments
  • 89 votes

[Tizen] Samsung Smart TV app volume level too high

Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen app version 1.7.2 My Question or Issue The gain in the Samsung Tizen ...

  • Casual Listener
  • Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen ...
  • jmuffitt
  • Casual Listener
  • 3975 Views
  • 38 comments
  • 31 likes
  • Samsung
    TV
  • Not Right Now
  • 3975 Views
  • 38 comments
  • 31 votes

Aether Cone not displaying in device list.

PlanPremiumCountryUKOperating SystemAndroid My Question or IssueAfter the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have tried with 3 different phones.I have done a factory reset on the speaker, re...

  • Casual Listener
  • Plan Premium Country UK Operating System Android   My Question or Issue After the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have trie...
  • Edwardb
  • Newbie
  • 12294 Views
  • 106 comments
  • 80 likes
  • Aether Cone
    spotify connect
  • Not Right Now
  • 12294 Views
  • 106 comments
  • 80 votes

Auto Rotate to Landscape Stopped Working

PlanPremiumCountryUS DeviceSamsung Galaxy S8 My Question or IssueStarting this week, the app stopped auto rotating to landscape view on the current song page. On any other page, it works like normal and goes to landscape. I have restarted my phone, r...

  • Casual Listener
  • Plan Premium Country US   Device Samsung Galaxy S8     My Question or Issue Starting this week, the app stopped auto rotating to landscape view on the current song page. On a...
  • dbongard
  • Music Fan
  • 13870 Views
  • 110 comments
  • 119 likes
  • Not Right Now
  • 13870 Views
  • 110 comments
  • 119 votes

[PS5] Poor audio quality issue from PS4 persists on PS5 app

I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...

  • Visitor
  • I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
  • LoveBomber
  • Visitor
  • 12084 Views
  • 40 comments
  • 38 likes
  • Other
  • Not Right Now
  • 12084 Views
  • 40 comments
  • 38 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10  Operating System Tizen / Android Q   My Question or Issue I recenty got a new Galaxy ...
  • Schummy73
  • Newbie
  • 21756 Views
  • 87 comments
  • 50 likes
  • Other
  • Not Right Now
  • 21756 Views
  • 87 comments
  • 50 votes

Spotify playlists & folders missing when I expand folders?

so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the black background remains. The playlists and folders a...

  • Roadie
  • so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the bl...
  • 11128885013
  • Visitor
  • 6341 Views
  • 122 comments
  • 47 likes
  • Not Right Now
  • 6341 Views
  • 122 comments
  • 47 votes

Gapless playback on Google Home

Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. Ok, I want to emphasize that I'm referring to gapless ...

  • Regular
  • Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. &n...
  • Alfredo
  • Roadie
  • 5416 Views
  • 1 comments
  • 122 likes
  • gapless playback
    Google Home
  • Not Right Now
  • 5416 Views
  • 1 comments
  • 122 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

  • Regular
  • At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
  • Hillsboroid
  • Visitor
  • 7367 Views
  • 17 comments
  • 83 likes
  • placement
    Podcasts
    rewinding
  • Not Right Now
  • 7367 Views
  • 17 comments
  • 83 votes

[Web Player] Podcast Skip 15s button is missing

Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip is missing to listen to my podcasts. I reloaded the page, rebooted the computer and lis...

  • Casual Listener
  • Plan Premium Country USA   Device HP Laptop Operating System Windows 10   My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip ...
  • Simpleuser
  • Casual Listener
  • 2749 Views
  • 14 comments
  • 26 likes
  • Web Player
  • Not Right Now
  • 2749 Views
  • 14 comments
  • 26 votes

Gear S3 - Tizen 3.0 - No way to permanently stop playback

In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application). If you are done listening to music, and decide to ...

  • Casual Listener
  • In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application)....
  • user-removed
  • Not applicable
  • 11883 Views
  • 109 comments
  • 94 likes
  • bug
    Gear S3
    tizen
  • Not Right Now
  • 11883 Views
  • 109 comments
  • 94 votes

Saved songs do not show as saved on Album or Artist pages

PlanAllCountry AllDeviceAllOperating SystemAll My Question or IssueSongs that have already been added to library appear as unadded in artist pages (and elsewhere). Either Spotify has a terrible data model or they don't care about their users. Or perh...

  • Casual Listener
  • Plan All Country  All Device All Operating System All   My Question or Issue Songs that have already been added to library appear as unadded in artist pages (and elsewhere). Eithe...
  • restinfm
  • Regular
  • 13468 Views
  • 61 comments
  • 76 likes
  • bug
    data model
  • Not Right Now
  • 13468 Views
  • 61 comments
  • 76 votes

Re: Only the web player affects home hub shortcuts

Everything is enabled/allowed.And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doesn't sync to the web player as well? So if web player doesn't se...

589BC11A-CEFB-494E-AD41-6562062DF725.jpeg
  • Composer
  • Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music d...
  • 0x_vp1p1-iq0f
  • Newbie
  • 3493 Views
  • 29 comments
  • 16 likes
  • Not Right Now
  • 3493 Views
  • 29 comments
  • 16 votes

'What's new' icon is missing on mobile

Hey folks, We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports from users in some markets that the bell icon (What's New feed) is gone from their homepage.   If you’re experiencing this issue, make...
  • Maximiron
  • Newbie
  • 1616 Views
  • 12 comments
  • 10 likes
  • Mobile
  • Not Right Now
  • 1616 Views
  • 12 comments
  • 10 votes

[Mobile] Cover art renders incomplete for offline songs

Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1) Spotify Version: 8.5.13.676 My Question or Issue When downloading files, their album art renders incomplete, showing chunks in black. Tried clearing cache, redownloadi...

Screenshot_20191106-224314.png
  • Casual Listener
  •   Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1)   Spotify Version: 8.5.13.676   My Question or Issue When downloading ...
  • Elena
  • Moderator
  • 8945 Views
  • 67 comments
  • 41 likes
  • album art
    Download error
    incomplete
  • Not Right Now
  • 8945 Views
  • 67 comments
  • 41 votes