Ongoing Issues

Last Song in Queue is Invisible

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 My Question or IssueWhenever I add songs to my queue, the last one doesn’t appear in the list. There is a blank space where it’s should be but I can’t interact with it and the only...

cevans823
Casual Listener
Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1 My Question or Issue Whenever I add songs to my queue, the last one doesn’t appear in the list. ...
2018-11-17 6:32:00 PM
2021-04-01 10:38:39 PM
patar9958
Visitor
17357 Views
58 comments
133 likes
Not Right Now

17357 Views
58 comments
133 votes

Spotify on Android TV lags to death after a while

PlanPremiumCountrySwedenDeviceSony Bravia XF9005 55"Operating SystemAndroid TV My Question or IssueAfter playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go ...

PapaJS
Casual Listener
Plan Premium Country Sweden Device Sony Bravia XF9005 55" Operating System Android TV My Question or Issue After playing a couple of songs Spotify starts lagging, the songs cut in an...
2019-07-18 6:52:35 PM
2022-10-01 12:38:29 PM
khalit15
Newbie
13659 Views
69 comments
103 likes
Sony
Not Right Now

13659 Views
69 comments
103 votes

Track Information On Car Display Is Out Of Sync

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car. But the...

schou1984
Casual Listener
Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track i...
2018-02-09 9:43:54 PM
2022-12-28 2:55:18 AM
Cruser_88
Casual Listener
44948 Views
243 comments
165 likes
Car
Not Right Now

44948 Views
243 comments
165 votes

Recently played artist not updating

PlanPremiumCountryItalyDevicedesktop Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy recently played artists isn't updating on my public page.

kyeky
Regular
Plan Premium Country Italy Device desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My recently played artists isn't updating on my pub...
2019-04-01 8:12:24 PM
2019-04-20 9:43:26 AM
Peter
Spotify Legend
3504 Views
2 comments
106 likes
Account
Not Right Now

3504 Views
2 comments
106 votes

Daily Mixes Don't Refresh, Change, or Update

My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...

sicahjes
Music Fan
My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
2019-06-02 6:46:17 AM
a week ago
Jack_H_Park
Casual Listener
28095 Views
94 comments
98 likes
Music
Not Right Now

28095 Views
94 comments
98 votes

Low volume when casting Spotify

Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...

Metrix14
Casual Listener
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
2020-10-02 8:12:19 PM
2 weeks ago
Fabiandoz
Casual Listener
14794 Views
150 comments
51 likes
chromecast
Not Right Now

14794 Views
150 comments
51 votes

Daily Drive using wrong city

I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...

Jfacklam
Casual Listener
I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
2019-07-23 9:47:35 PM
2020-03-06 5:59:36 PM
PattonD
Newbie
10968 Views
60 comments
89 likes
Discover
iOS
Not Right Now

10968 Views
60 comments
89 votes

Auto Rotate to Landscape Stopped Working

PlanPremiumCountryUS DeviceSamsung Galaxy S8 My Question or IssueStarting this week, the app stopped auto rotating to landscape view on the current song page. On any other page, it works like normal and goes to landscape. I have restarted my phone, r...

AuroraCelstine
Casual Listener
Plan Premium Country US Device Samsung Galaxy S8 My Question or Issue Starting this week, the app stopped auto rotating to landscape view on the current song page. On a...
2018-08-30 4:09:59 PM
2022-07-06 1:57:37 AM
dbongard
Music Fan
14231 Views
110 comments
119 likes
Not Right Now

14231 Views
110 comments
119 votes

Aether Cone not displaying in device list.

PlanPremiumCountryUKOperating SystemAndroid My Question or IssueAfter the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have tried with 3 different phones.I have done a factory reset on the speaker, re...

mdemettre
Casual Listener
Plan Premium Country UK Operating System Android My Question or Issue After the recent Spotify updates my Aether Cone speaker is no longer displayed in the list of devices. I have trie...
2019-08-29 10:34:42 AM
2020-05-12 8:41:42 PM
Edwardb
Newbie
12617 Views
106 comments
80 likes
Aether Cone
spotify connect
Not Right Now

12617 Views
106 comments
80 votes

[Tizen] Samsung Smart TV app volume level too high

Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen app version 1.7.2 My Question or Issue The gain in the Samsung Tizen ...

rhapsodyindrew
Casual Listener
Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen ...
2021-03-18 10:14:34 PM
2022-09-23 12:54:05 AM
jmuffitt
Casual Listener
4517 Views
38 comments
33 likes
Samsung
TV
Not Right Now

4517 Views
38 comments
33 votes

[PS5] Poor audio quality issue from PS4 persists on PS5 app

I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...

user-removed
Visitor
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
2020-11-13 4:26:03 AM
2022-11-15 1:02:25 AM
LoveBomber
Visitor
12668 Views
40 comments
38 likes
Other
Not Right Now

12668 Views
40 comments
38 votes

Gapless playback on Google Home

Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. Ok, I want to emphasize that I'm referring to gapless ...

sjwright86
Regular
Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. &n...
2017-12-15 5:06:10 AM
2017-12-22 11:37:43 PM
Alfredo
Roadie
5721 Views
1 comments
126 likes
gapless playback
Google Home
Not Right Now

5721 Views
1 comments
126 votes

[Tizen] Can't play downloaded playlists while in offline mode

Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to...

RGP70
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy Watch Active 2 / Galaxy Note 10 Operating System Tizen / Android Q My Question or Issue I recenty got a new Galaxy ...
2020-04-16 10:34:32 AM
2022-05-03 3:48:26 PM
Schummy73
Newbie
22329 Views
87 comments
50 likes
Other
Not Right Now

22329 Views
87 comments
50 votes

Spotify playlists & folders missing when I expand folders?

so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the black background remains. The playlists and folders a...

phoebebridgers
Roadie
so I've only noticed this today, but whenever I expand a folder on the spotify desktop app for mac, the folder expanded and everything below it (be it folders or playlists) disappears and just the bl...
2020-05-19 6:29:11 PM
2021-05-01 10:41:45 AM
11128885013
Visitor
6945 Views
122 comments
47 likes
Not Right Now

6945 Views
122 comments
47 votes

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.Any assistance is appreciated!ThanksD...

DomV
Regular
At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in su...
2019-01-17 4:29:00 PM
2021-02-28 9:59:35 PM
Hillsboroid
Visitor
7561 Views
17 comments
83 likes
placement
Podcasts
rewinding
Not Right Now

7561 Views
17 comments
83 votes

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

Dian
Moderator
Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.
2022-07-14 3:16:52 PM
2023-02-16 8:49:21 PM
stet
Casual Listener
6566 Views
40 comments
5 likes
Desktop (Mac)
Desktop (Windows)
Not Right Now

6566 Views
40 comments
5 votes

[Web Player] Podcast Skip 15s button is missing

Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip is missing to listen to my podcasts. I reloaded the page, rebooted the computer and lis...

Skye18
Casual Listener
Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I'm on chrome and open spotify to start off my workday and the 15s skip ...
2020-12-07 4:06:48 PM
2021-07-04 8:30:28 PM
Simpleuser
Casual Listener
3781 Views
14 comments
27 likes
Web Player
Not Right Now

3781 Views
14 comments
27 votes

Saved songs do not show as saved on Album or Artist pages

PlanAllCountry AllDeviceAllOperating SystemAll My Question or IssueSongs that have already been added to library appear as unadded in artist pages (and elsewhere). Either Spotify has a terrible data model or they don't care about their users. Or perh...

watertank
Casual Listener
Plan All Country All Device All Operating System All My Question or Issue Songs that have already been added to library appear as unadded in artist pages (and elsewhere). Eithe...
2018-06-28 11:50:02 PM
2023-01-04 12:24:47 AM
drumbum6
Casual Listener
15213 Views
62 comments
79 likes
bug
data model
Not Right Now

15213 Views
62 comments
79 votes

Gear S3 - Tizen 3.0 - No way to permanently stop playback

In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application). If you are done listening to music, and decide to ...

jamieb122
Casual Listener
In its current state, Spotify on Gear S3 after the Tizen 3.0 update is unusable: You can listen to and play music but when you close the app (using the "recent apps" button to close the application)....
2017-11-23 4:02:17 PM
2018-05-02 3:25:21 PM
user-removed
Not applicable
12174 Views
109 comments
94 likes
bug
Gear S3
tizen
Not Right Now

12174 Views
109 comments
94 votes

Re: Only the web player affects home hub shortcuts

Everything is enabled/allowed.And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doesn't sync to the web player as well? So if web player doesn't se...

AeroZ
Composer
Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music d...
2021-05-09 12:39:26 PM
4 weeks ago
seankmoran
Newbie
3876 Views
31 comments
18 likes
Not Right Now

3876 Views
31 comments
18 votes

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