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Ongoing Issues

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Forum Posts

Some Spotify songs play noticeably too fast

MAJOR Problem: Spotify playback is noticeably too fast--- rushing the songs.To be fair, most of Spotify playback seems to be at or near the correct speed for each song. Never have heard any songs playback too slow. However some Albums on Spotify (for...

  • Casual Listener
  • MAJOR Problem: Spotify playback is noticeably too fast--- rushing the songs. To be fair, most of Spotify playback seems to be at or near the correct speed for each song. Never have heard any songs p...
  • Maria_B
  • Moderator
  • 247 Views
  • 2 comments
  • 0 likes
  • Closed
  • 247 Views
  • 2 comments
  • 0 votes

songs in memory

i listen to free spotify daily on shuffle mode. when i come back after a night of the computer being turned off, the spotify comes back to the song it played about 8 or 9 songs ago. it does this every day. it seems like groundhog day all over again. ...

  • Casual Listener
  • i listen to free spotify daily on shuffle mode.  when i come back after a night of the computer being turned off, the spotify comes back to the song it played about 8 or 9 songs ago.  it do...
  • ZullyB
  • Roadie
  • 101 Views
  • 2 comments
  • 0 likes
  • Closed
  • 101 Views
  • 2 comments
  • 0 votes

Free trial

Why does it only give me the option for a 30 day trial instead of a 7 day trial. Also it won't let me access the free trial.

  • Casual Listener
  • Why does it only give me the option for a 30 day trial instead of a 7 day trial. Also it won't let me access the free trial.
  • Hubo
  • Spotify Star
  • 51 Views
  • 1 comments
  • 0 likes
  • I need some help
    iOS
  • Closed
  • 51 Views
  • 1 comments
  • 0 votes

Works sporadically on sonos

Had the same problem with Spotify connect from Bose but they seemed to have fixed it. Issue is ongoing with Sonos; very annoying

  • Casual Listener
  • Had the same problem with Spotify connect from Bose but they seemed to have fixed it. Issue is ongoing with Sonos; very annoying 
  • Maria_B
  • Moderator
  • 67 Views
  • 2 comments
  • 0 likes
  • iOS
  • Closed
  • 67 Views
  • 2 comments
  • 0 votes

Can't find my wife's account

Hello, My wife and I shared an account for a while. We recently upgraded to a family plan so that she could have her own account. We want to friend each other so that she can move her playlists over to her new account. The issue is, on spotify, we're...

  • Casual Listener
  • Hello,   My wife and I shared an account for a while. We recently upgraded to a family plan so that she could have her own account. We want to friend each other so that she can move her playli...
  • Hubo
  • Spotify Star
  • 120 Views
  • 3 comments
  • 0 likes
  • Account
    Friends
    Playlists
    sharing
  • Closed
  • 120 Views
  • 3 comments
  • 0 votes

New Version VERY Buggy

1. Frequently crashes on first launch. 2. Frequently freezes when I click the link for more info on a band or album. 3. Very slow launch at times. Anyone else experiencing this?

  • Casual Listener
  • 1. Frequently crashes on first launch.   2. Frequently freezes when I click the link for more info on a band or album.   3. Very slow launch at times.   Anyone else experiencing ...
  • ZullyB
  • Roadie
  • 106 Views
  • 4 comments
  • 0 likes
  • bugs
    Mac
  • Closed
  • 106 Views
  • 4 comments
  • 0 votes

Removing a radio station doesn't work.

There is a radio station at the recently played section at the radio tab, but this particular radio station is there for like a few years and when i remove it and re-open the app or re-open the desktop version it's still there. I know this is not lik...

  • Casual Listener
  • There is a radio station at the recently played section at the radio tab, but this particular radio station is there for like a few years and when i remove it and re-open the app or re-open the deskt...
  • ZullyB
  • Roadie
  • 178 Views
  • 6 comments
  • 0 likes
  • Closed
  • 178 Views
  • 6 comments
  • 0 votes

E Series Vizio Smart TV

I am trying to log into spotify on my E Series Vizio Smart TV and it tells me I need a premium account to access spotify on it. I thought I wouldn't have a problem listening on my smart tv without a premium account. Is this true? Or am I doing someth...

  • Casual Listener
  • I am trying to log into spotify on my E Series Vizio Smart TV and it tells me I need a premium account to access spotify on it.  I thought I wouldn't have a problem listening on my smart tv with...
  • MadisonVoborny
  • Casual Listener
  • 297 Views
  • 6 comments
  • 0 likes
  • Smart TV log in
  • Not An Issue
  • 297 Views
  • 6 comments
  • 0 votes

Song won't play

I'm trying to listening to "Wolf in Sheep's Clothing" by a set It Off. it worked before p, but now the song play on Spotify, no matter all that I try to do. I tried their other songs, but they played just fine. Can you please help me with this issue?...

  • Casual Listener
  • I'm trying to listening to "Wolf in Sheep's Clothing" by a set It Off. it worked before p, but now the song play on Spotify, no matter all that I try to do. I tried their other songs, but they played...
  • Maria_B
  • Moderator
  • 63 Views
  • 2 comments
  • 0 likes
  • others will play
    won't play
  • Closed
  • 63 Views
  • 2 comments
  • 0 votes

Every other song doesnt play

Every other song on my SPOTIFY PREMIUM doesn't play, whether it's on a playlist of mine, someone else's playlist, or a radio station. Spent a hour uninstalling and reinstalling the application several times on my S7 galaxy. Nothing has been fixed. Tr...

  • Casual Listener
  • Every other song on my SPOTIFY PREMIUM doesn't play, whether it's on a playlist of mine, someone else's playlist, or a radio station. Spent a hour uninstalling and reinstalling the application severa...
  • ZullyB
  • Roadie
  • 65 Views
  • 2 comments
  • 0 likes
  • Closed
  • 65 Views
  • 2 comments
  • 0 votes

Artist Playlist is not showing up on Artist Page.

I've created a couple Artist Playlists. And also made them Public. However, they don't show up on the Artist's page. Non of them. Could somebody help me find out what's wrong / what I'm doing wrong?

  • Casual Listener
  • I've created a couple Artist Playlists. And also made them Public. However, they don't show up on the Artist's page. Non of them. Could somebody help me find out what's wrong / what I'm doing wrong? ...
  • Aimee_T
  • Roadie
  • 495 Views
  • 2 comments
  • 0 likes
  • artist page
    Artist Playlist
  • Closed
  • 495 Views
  • 2 comments
  • 0 votes

Audio Quality Issue on iOS

In the past week or so, it seems to me like the Spotify audio quality has dropped. I have a Premium account and have the playback setting set to Extreme. I believe Extreme plays back in 320k, or CD quality. Well, it doesn't seem to matter how I play ...

  • Casual Listener
  • In the past week or so, it seems to me like the Spotify audio quality has dropped.  I have a Premium account and have the playback setting set to Extreme.  I believe Extreme plays back in 3...
  • ZullyB
  • Roadie
  • 65 Views
  • 2 comments
  • 0 likes
  • Closed
  • 65 Views
  • 2 comments
  • 0 votes

Songs stop playing after 12 seconds

Theres a bunch of specific songs on each album I try to listen to that just stop playing after 12 seconds. It's starting to get pretty aggravating. I'm considering deleting my account because it's been an issue for the past few months now.

  • Casual Listener
  • Theres a bunch of specific songs on each album I try to listen to that just stop playing after 12 seconds. It's starting to get pretty aggravating. I'm considering deleting my account because it's be...
  • Maria_B
  • Moderator
  • 53 Views
  • 2 comments
  • 0 likes
  • Closed
  • 53 Views
  • 2 comments
  • 0 votes

Songs wrong named

Hey dudes!, I was playing some songs of "Elli, Jacno" and I found that two of them are wrong named: the song you name "Je t'aime tant" is actually "Oh là là", and the one you name "Chanson Pour Olivia" is "Je t'aime tant". Regards fellows.

  • Casual Listener
  • Hey dudes!,   I was playing some songs of "Elli, Jacno" and I found that two of them are wrong named: the song you name "Je t'aime tant" is actually "Oh là là", and the one you name ...
  • Hubo
  • Spotify Star
  • 64 Views
  • 3 comments
  • 0 likes
  • Closed
  • 64 Views
  • 3 comments
  • 0 votes

Music Pausing/ "This song can't be played right now"

Hey guys! I have currently upgraded my Spotify from Premium to Premium for Family. And ever since that, I have been unable to listen to music in a steady flow. The music stops in a sporadical pattern, leaving me annoyed and without a clue. Sometimes,...

  • Casual Listener
  • Hey guys!  I have currently upgraded my Spotify from Premium to Premium for Family. And ever since that, I have been unable to listen to music in a steady flow.  The music stops in a sp...
  • Maria_B
  • Moderator
  • 97 Views
  • 3 comments
  • 0 likes
  • Android
    iOS
    SONOS
    Windows
  • Closed
  • 97 Views
  • 3 comments
  • 0 votes

Malware

Um my antivirus detected a virus website and it says its from spotify???

  • Casual Listener
  • Um my antivirus detected a virus website and it says its from spotify???  
  • Aimee_T
  • Roadie
  • 84 Views
  • 2 comments
  • 0 likes
  • Windows
  • Closed
  • 84 Views
  • 2 comments
  • 0 votes

Cannot follow playlist

Hi,I am a long time Premium member.By accident I happened to click "Stop following" on a playlist that I have been following for a long period.But now that I want to "Follow" again it does not allow me to do so.When I click "Follow" it switches on an...

  • Casual Listener
  • Hi, I am a long time Premium member. By accident I happened to click "Stop following" on a playlist that I have been following for a long period. But now that I want to "Follow" again it does not ...
  • Aimee_T
  • Roadie
  • 205 Views
  • 11 comments
  • 0 likes
  • iOS
  • Closed
  • 205 Views
  • 11 comments
  • 0 votes

Starred dissapeared

My starred playlist had completely dissapeared. I no longer have my songs how can this be fixed?

  • Casual Listener
  • My starred playlist had completely dissapeared. I no longer have my songs how can this be fixed?
  • Maria_B
  • Moderator
  • 58 Views
  • 2 comments
  • 0 likes
  • Closed
  • 58 Views
  • 2 comments
  • 0 votes