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[Galaxy watch app] Spotify app on Galaxy Active 2 watch stopped working after latest Tizen update

Plan Premium Country Thailand Device (iPhone Xr Operating System (iOS 14,Tizen 5.5.0.1 My Question or Issue After I updated my samsung watch active 2 to tizen 5.5.0.1 it can't open spotify when I tap on spotify app it will show spotify and keep loadi...

  • Casual Listener
  • Plan Premium Country Thailand Device (iPhone Xr Operating System (iOS 14,Tizen 5.5.0.1   My Question or Issue After I updated my samsung watch active 2 to tizen 5.5.0.1 it ca...
  • Alex
  • Spotify Legend
  • 59381 Views
  • 188 comments
  • 290 likes
  • Other
    Samsung
  • Not Right Now
  • 59381 Views
  • 188 comments
  • 290 votes

Recently played artists not updating

In the past week, my recently played artists have not updated once, despite frequently listening to music (and multiple songs from artists). After I noticed mine wasn’t updating, I checked my friends’ each day to see if theirs were updating, but they...

  • Casual Listener
  • In the past week, my recently played artists have not updated once, despite frequently listening to music (and multiple songs from artists). After I noticed mine wasn’t updating, I checked my friends...
  • Tha_Equalizer
  • Regular
  • 20332 Views
  • 75 comments
  • 288 likes
  • Fixed
  • 20332 Views
  • 75 comments
  • 288 votes

[Mobile] Liked/Favorite Songs playlist not appearing in mobile app

Plan Premium Country Indonesia Device Motorola Moto E4 Plus Operating System Android Nougat 7.1.1 Type of Spotify App Regular Spotify App on Mobile installed from the Google Play Store My Question or Issue Recently my Liked songs playlist fails to lo...

  • Casual Listener
  • Plan Premium Country Indonesia Device Motorola Moto E4 Plus Operating System Android Nougat 7.1.1 Type of Spotify App Regular Spotify App on Mobile installed from the Google Play St...
  • Openjaws
  • Visitor
  • 27184 Views
  • 72 comments
  • 287 likes
  • Android
    iOS
    Mobile
  • Not Right Now
  • 27184 Views
  • 72 comments
  • 287 votes

Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android aut...

  • Casual Listener
  • Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't s...
  • AtilaZro8
  • Visitor
  • 35879 Views
  • 260 comments
  • 280 likes
  • Fixed
  • 35879 Views
  • 260 comments
  • 280 votes

"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

Plan; Premium Country: New Zealand It's the same on all my devices - whether Apple or Android My Question or Issue I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stoppe...

  • Casual Listener
  • Plan; Premium Country: New Zealand   It's the same on all my devices - whether Apple or Android    My Question or Issue   I've been using the automatic sync fun...
  • SoSoJuicy
  • Casual Listener
  • 84180 Views
  • 180 comments
  • 276 likes
  • Other
  • Not Right Now
  • 84180 Views
  • 180 comments
  • 276 votes

[Amazon Alexa] Music Stop after 5 songs

PlanPremiumCountryItaly DeviceAmazon Echo Dot - ItalyOperating System My Question or Issue After 5 songs (playlist, album or other) Amazon Alexa stop music and I have to start again music using voice, Spotify app or Alexa app. If during this 5 songs ...

  • Casual Listener
  • Plan Premium Country Italy  Device Amazon Echo Dot - Italy Operating System   My Question or Issue  After 5 songs (playlist, album or other) Amazon Alexa stop music and I have...
  • Vonamos
  • Newbie
  • 46769 Views
  • 122 comments
  • 271 likes
  • Other
  • Not Right Now
  • 46769 Views
  • 122 comments
  • 271 votes

Queue changes after switching device with Spotify Connect

Plan Premium Country United States Device Across devices My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the queue on the new device is the entire shuffled playlist. Expected is it would...

  • Casual Listener
  • Plan Premium Country United States Device Across devices   My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the que...
  • Dian
  • Spotify Legend
  • 23406 Views
  • 87 comments
  • 268 likes
  • Desktop
    Mobile
  • Fixed
  • 23406 Views
  • 87 comments
  • 268 votes

[Desktop] Spotify becomes unresponsive when using Search

When I click on the Search bar and start typing in, the desktop app doesn't respond and for example I can't open my playlists. I need to exit through task manager cause normal exit doesn't work. FIX IT! Plan Premium Device PC Operating System Windows...

  • Casual Listener
  • When I click on the Search bar and start typing in, the desktop app doesn't respond and for example I can't open my playlists. I need to exit through task manager cause normal exit doesn't work. FIX ...
  • Mihail
  • Spotify Legend
  • 26491 Views
  • 137 comments
  • 268 likes
  • Desktop
    Windows
  • Not Right Now
  • 26491 Views
  • 137 comments
  • 268 votes

Refresh button for Recommended songs section not working properly

Hey folks, We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, and sometimes it just doesn't do anything at all. The list is ...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, ...
  • Mihail
  • Spotify Legend
  • 21962 Views
  • 82 comments
  • 266 likes
  • Your Library
  • Fixed
  • 21962 Views
  • 82 comments
  • 266 votes

Spotify BMW ConnectedDrive option not showing in iOS

Hey everyone, We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Upda...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu.   If you’re experiencing this issue, m...
  • Brett-273
  • Newbie
  • 40097 Views
  • 232 comments
  • 263 likes
  • iOS
  • Fixed
  • 40097 Views
  • 232 comments
  • 263 votes

[Android] Now playing bar not updating

Hey everyone, We're receiving reports from users that Now playing bar is not updating. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping everyone up to speed here, ...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Now playing bar is not updating.    If you’re experiencing this issue, make sure to add your +VOTE and follow the i...
  • modcar
  • Regular
  • 14609 Views
  • 66 comments
  • 261 likes
  • Android
  • Fixed
  • 14609 Views
  • 66 comments
  • 261 votes

Free users hearing ads too frequently

Hey folks, We're receiving reports from free users about receiving too many ads. The reports describe hearing at least 2-3 ads after each song while on free. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions i...

  • Spotify Legend
  • Hey folks,   We're receiving reports from free users about receiving too many  ads.  The reports describe hearing at least 2-3 ads after each song while on free. If you’...
  • Im_gone
  • Visitor
  • 47629 Views
  • 50 comments
  • 258 likes
  • Desktop
    Mobile
    Web Player
  • Fixed
  • 47629 Views
  • 50 comments
  • 258 votes

Spotify mutes randomly

PlanPremiumCountryUSDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAt random times, my desktop Spotify client mutes itself. This is not a machine problem, the volume slider on Spotify literally slides itself down to mute at random time...

  • Casual Listener
  •   Plan Premium Country US Device HP Laptop Operating System Windows 10   My Question or Issue At random times, my desktop Spotify client mutes itself. This is not a machine probl...
  • karladebris
  • Casual Listener
  • 33572 Views
  • 171 comments
  • 255 likes
  • Fixed
  • 33572 Views
  • 171 comments
  • 255 votes

Notification controls not working on Android app

PlanPremiumCountryUnited Kingdom DeviceOnePlus ThreeOperating SystemAndroid 8.0.0 My Question or IssueRunning Spotify 8.4.57.803 armV7.When I play a song, the Spotify icon doesn't show up in the notifications bar, and the player widget doesn't show u...

  • Casual Listener
  • Plan Premium Country United Kingdom  Device OnePlus Three Operating System Android 8.0.0   My Question or Issue Running Spotify 8.4.57.803 armV7. When I play a song, the Spotify ...
  • RobertLatchford
  • Visitor
  • 24609 Views
  • 60 comments
  • 251 likes
  • Fixed
  • 24609 Views
  • 60 comments
  • 251 votes

Google Alarm Clock app stopped working with Spotify

Hey there folks, We've received multiple reports of the Google Alarm Clock not working with Spotify after the latest update. The default alarm plays instead - with the message "You are not logged into Spotify". This is now being investigated.

  • Moderator
  • Moderator
  • Hey there folks,    We've received multiple reports of the Google Alarm Clock not working with Spotify after the latest update. The default alarm plays instead - with the message "You a...
  • Eni
  • Moderator
  • 22657 Views
  • 169 comments
  • 247 likes
  • Android
  • Fixed
  • 22657 Views
  • 169 comments
  • 247 votes

Autoplay not working

Hey folks, We're receiving reports that Autoplay isn't working. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping everyone up to speed here, so make sure to Subscri...

  • Spotify Legend
  • Hey folks,   We're receiving reports that Autoplay isn't working.   If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...
  • 31blpekineqncjm3niov
  • Newbie
  • 12592 Views
  • 97 comments
  • 247 likes
  • Desktop
    Mobile
  • Fixed
  • 12592 Views
  • 97 comments
  • 247 votes

Old playlists missing from "recover playlists" section. Help?

PlanPremiumCountryFinlandDeviceiPhone 7, PC Operating System(iOS 13, Windows 10) My Question or IssueRecently I wanted to retrieve some old playlists to find old songs for a playlist I'm building. I went to recover playlists and only had maybe 10 eve...

  • Casual Listener
  • Plan Premium Country Finland Device iPhone 7, PC  Operating System (iOS 13, Windows 10)   My Question or Issue Recently I wanted to retrieve some old playlists to find old songs f...
  • Xenia
  • Moderator
  • 30008 Views
  • 64 comments
  • 245 likes
  • Case Closed
  • 30008 Views
  • 64 comments
  • 245 votes

[Android Auto] Songs in downloaded album are ordered alphabetically

PlanPremiumCountryBelgiumDeviceSamsung J7 My Question or IssueSince last week I have a very frustrating problem with Spotify. When I download a full album from an artist and I want to play that album with Android Auto, the songs are in alphabetical o...

  • Casual Listener
  • Plan Premium Country Belgium Device Samsung J7   My Question or Issue Since last week I have a very frustrating problem with Spotify. When I download a full album from an artist and I wa...
  • Peter
  • Spotify Legend
  • 15685 Views
  • 119 comments
  • 242 likes
  • Fixed
  • 15685 Views
  • 119 comments
  • 242 votes

Spotify Search Bar - Text Entered Backwards

Plan- FreeCountry- United StatesDevice- MacBook Pro (Retina, 13-inch, Late 2012)Operating System- macOS High Sierra (10.13.4) Issue- Text is entered backward in the search bar. In addition, one is unable to highlight the text with ⌘+A. Steps to Recre...

  • Casual Listener
  • Plan - Free Country - United States Device - MacBook Pro (Retina, 13-inch, Late 2012) Operating System - macOS High Sierra (10.13.4)   Issue - Text is entered backward in the search ba...
  • gd11_be
  • Casual Listener
  • 37465 Views
  • 144 comments
  • 241 likes
  • Not Right Now
  • 37465 Views
  • 144 comments
  • 241 votes

[Connect] Can't play songs saved to Your Library on Connect devices

Hey folks, We’re receiving reports that it's not possible to play certain songs on Connect devices. First, we'd recommend trying a clean reinstall of the app on your device by following the steps here. If after that you’re still experiencing the issu...

  • Spotify Legend
  • Hey folks,   We’re receiving reports that it's not possible to play certain songs on Connect devices.   First, we'd recommend trying a clean reinstall of the app on your device by f...
  • gg52
  • Newbie
  • 47890 Views
  • 234 comments
  • 235 likes
  • Connect
  • Fixed
  • 47890 Views
  • 234 comments
  • 235 votes