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[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this issue, m...
  • David_1989
  • Newbie
  • 58700 Views
  • 389 comments
  • 1052 likes
  • Mobile
    Your Library
  • Not Right Now
  • 58700 Views
  • 389 comments
  • 1052 votes

Spotify service outage 27.04.2023

There has been a service outage, resulting in some users not being able to login, reset passwords or make changes to their accounts.

  • Moderator
  • Moderator
  • There has been a service outage, resulting in some users not being able to login, reset passwords or make changes to their accounts.
  • AlejaR
  • Moderator
  • 2442 Views
  • 19 comments
  • 13 likes
  • accounts
  • Fixed
  • 2442 Views
  • 19 comments
  • 13 votes

HOW TO BLOCK SONG ???

You used to be able to block a song from playing in the future when you were listening to a station. What happened to this feature?? It is extremely annoying to have to manually skip songs you hate. Spotify, I may well cancel my (premium) account ove...

  • Casual Listener
  • You used to be able to block a song from playing in the future when you were listening to a station.  What happened to this feature??   It is extremely annoying to have to manually skip s...
  • laptop2d
  • Casual Listener
  • 49919 Views
  • 26 comments
  • 80 likes
  • Block Song capability
  • Closed
  • 49919 Views
  • 26 comments
  • 80 votes

Missing Public playlists

Hey folks, We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is 200, users are seeing 20 or fewer. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,   We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is 20...
  • shiro9or0
  • Newbie
  • 5849 Views
  • 139 comments
  • 21 likes
  • Desktop (Mac)
  • Fixed
  • 5849 Views
  • 139 comments
  • 21 votes

Crossfade doesn't work when other device selected for playback

As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.

  • Casual Listener
  • As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.
  • Danielhh47
  • Casual Listener
  • 9139 Views
  • 16 comments
  • 40 likes
  • Android
    Hardware Partner
  • Not An Issue
  • 9139 Views
  • 16 comments
  • 40 votes

No more than 200 public playlists?

I have *a lot* of public playlists, but I want them all to be public. Currently spotify only displays the first 200 playlists as public. It would be good if the entire selection of public playlists could be seen.

  • Casual Listener
  • I have *a lot* of public playlists, but I want them all to be public. Currently spotify only displays the first 200 playlists as public. It would be good if the entire selection of public playlists c...
  • Matthau
  • Music Fan
  • 1853 Views
  • 9 comments
  • 24 likes
  • Public Playlists
  • Not An Issue
  • 1853 Views
  • 9 comments
  • 24 votes

Spotify stuck on logo screen on iOS

We've received reports from iPhone users running iOS 16.3 and 16.3.1 that the Spotify app won't load past the logo screen. This is being investigated.

  • Moderator
  • Moderator
  • We've received reports from iPhone users running iOS 16.3 and 16.3.1 that the Spotify app won't load past the logo screen. This is being investigated.
  • Lyubka
  • Moderator
  • 20372 Views
  • 199 comments
  • 167 likes
  • iOS
  • Fixed
  • 20372 Views
  • 199 comments
  • 167 votes

[Playlists] Sharing playlists with Duo account not working

Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https://support.spotify.com/ie/account_payment_help/premium_du...

  • Casual Listener
  • Hey - Ive just signed up for a Duo account. I want to be able to share playlists, both mine and the ones Spotify curates for me across both accounts. Ive followed the steps outlined here: https:...
  • djanniemac
  • Newbie
  • 9582 Views
  • 11 comments
  • 19 likes
  • Premium
  • Not Right Now
  • 9582 Views
  • 11 comments
  • 19 votes

Mobile app isn't showing album covers in Your Library

Hey folks, We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this issue, make sure to add your +Vote to this thread.

  • Moderator
  • Moderator
  • Hey folks,   We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this i...
  • christopher_se
  • Newbie
  • 28159 Views
  • 77 comments
  • 150 likes
  • Your Library
  • Fixed
  • 28159 Views
  • 77 comments
  • 150 votes

Can't cancel subscription on account page

We've received reports that Premium users are unable to cancel their subscriptions from the account page. Nothing happens when clicking the Continue to cancel button. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports that Premium users are unable to cancel their subscriptions from the account page. Nothing happens when clicking the Continue to cancel button.   This is currentl...
  • Yordan
  • Moderator
  • 1260 Views
  • 14 comments
  • 12 likes
  • accounts
    Premium
    Subscriptions
  • Fixed
  • 1260 Views
  • 14 comments
  • 12 votes

[Amazon Alexa] Music Stop after 5 songs

PlanPremiumCountryItaly DeviceAmazon Echo Dot - ItalyOperating System My Question or Issue After 5 songs (playlist, album or other) Amazon Alexa stop music and I have to start again music using voice, Spotify app or Alexa app. If during this 5 songs ...

  • Casual Listener
  • Plan Premium Country Italy  Device Amazon Echo Dot - Italy Operating System   My Question or Issue  After 5 songs (playlist, album or other) Amazon Alexa stop music and I have...
  • Vonamos
  • Newbie
  • 45327 Views
  • 122 comments
  • 267 likes
  • Other
  • Not Right Now
  • 45327 Views
  • 122 comments
  • 267 votes

"Payment failed" red banner showing despite payments being successful.

We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment being successful or being part of Premium Family or ...

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  • Moderator
  • Moderator
  • We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment b...
  • _akkkasuna_
  • Newbie
  • 5420 Views
  • 38 comments
  • 61 likes
  • Premium
  • Fixed
  • 5420 Views
  • 38 comments
  • 61 votes

Downtime April 19th: Content is unplayable. Artists, albums, playlists and podcasts won't load

We've received reports that the content on Spotify is unplayable and artists, albums, playlists and podcasts won't load across all platforms. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports that the content on Spotify is unplayable and artists, albums, playlists and podcasts won't load across all platforms.   This is currently being investigated.
  • Eni
  • Moderator
  • 23205 Views
  • 225 comments
  • 504 likes
  • Other
  • Fixed
  • 23205 Views
  • 225 comments
  • 504 votes

Autoplay not working

Hey folks, We're receiving reports that Autoplay isn't working. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping everyone up to speed here, so make sure to Subscri...

  • Spotify Legend
  • Hey folks,   We're receiving reports that Autoplay isn't working.   If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...
  • steveos84
  • Newbie
  • 11409 Views
  • 93 comments
  • 230 likes
  • Desktop
    Mobile
  • Fixed
  • 11409 Views
  • 93 comments
  • 230 votes

Playlist Filter Not Remembering Selection

Hey there!We've had a few recent reports of the below issue:The playlist filter in the "Songs" section of Your Library works asexpected, but the filter inside of playlists isn't working as expected. If you search for something using the filter at the...

  • Community Manager
  • Community Manager
  • Hey there! We've had a few recent reports of the below issue: The playlist filter in the "Songs" section of Your Library works as expected, but the filter inside of playlists isn't working as ...
  • Echyon
  • Newbie
  • 1949 Views
  • 14 comments
  • 7 likes
  • iOS
  • Closed
  • 1949 Views
  • 14 comments
  • 7 votes

[Downtime March 1st 2021] Issues subscribing to Premium or redeeming gift cards

Hey there folks, We've received reports that users are having issues when trying to subscribe to Premium or adding gift cards to their accounts. We're currently investigating this. If you're experiencing this, make sure not to retry to subscribe whil...

  • Spotify Legend
  • Hey there folks,   We've received reports that users are having issues when trying to subscribe to Premium or adding gift cards to their accounts.   We're currently investigating ...
  • Jahana_Tolly
  • Newbie
  • 51383 Views
  • 58 comments
  • 728 likes
  • Payment
  • Fixed
  • 51383 Views
  • 58 comments
  • 728 votes

Playback stops on mobile devices. Progress bar stays at 0:00.

Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...

  • Moderator
  • Moderator
  • Hey folks!   We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues.   ...
  • phi852
  • Newbie
  • 22641 Views
  • 137 comments
  • 363 likes
  • Android
  • Not Right Now
  • 22641 Views
  • 137 comments
  • 363 votes

Song isn’t available

Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!

  • Casual Listener
  • Dear mods, I have been wanting to listen “Roslyn by Bon Iver & St. Vincent” but can’t find it when I search it. It’s also not on the artists profile, please help!
  • faerylui
  • Newbie
  • 9660 Views
  • 7 comments
  • 5 likes
  • Not An Issue
  • 9660 Views
  • 7 comments
  • 5 votes

Autoplay not working on iOS devices

We've received reports that Autoplay has stopped working on iOS devices. This issue is currently under investigation.

  • Moderator
  • Moderator
  • We've received reports that Autoplay has stopped working on iOS devices. This issue is currently under investigation.
  • abdullah_
  • Newbie
  • 5311 Views
  • 42 comments
  • 100 likes
  • iOS
  • Fixed
  • 5311 Views
  • 42 comments
  • 100 votes

Podcasts- There was a problem displaying this page!

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 (not sure about number, but most up to date) My Question or IssueI was playing my podcasts like usual up until a moment ago when Spotify had an update. I did the update and now can't access my p...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 (not sure about number, but most up to date)   My Question or Issue I was playing my podcasts like usual up until a momen...
  • AdrianaZ
  • Newbie
  • 25094 Views
  • 188 comments
  • 1295 likes
  • Fixed
  • 25094 Views
  • 188 comments
  • 1295 votes