Ongoing Issues

[Desktop] Multiple Select Broken when Scrolling

Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify and navigate to an artist or album page. Use Ctrl or Shift to highlight mult...

Peter__
Community Legend
Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify ...
2014-04-06 2:12:23 PM
2015-01-09 11:10:29 AM
meahtenoha
Spotify
935 Views
3 comments
0 likes
album
Artist
Desktop
Scroll
select
web view
Fixed

935 Views
3 comments
0 votes

[iOS] Searching on "Send To" causes app crash

Thread: 966867 Description: Attempting to perform a search/filter on the Send To window causes an application crash. To reproduce: Select "..." > Share > Send to... Tap "Search" (after list loads). App crashes. Workaround: Use another sharing method....

Peter__
Community Legend
Thread: 966867 Description: Attempting to perform a search/filter on the Send To window causes an application crash. To reproduce: Select "..." > Share > Sen...
2014-11-07 7:25:52 PM
2015-01-09 10:56:54 AM
meahtenoha
Spotify
995 Views
3 comments
0 likes
iOS
Fixed

995 Views
3 comments
0 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

Peter__
Community Legend
Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik 😞 ...
2014-01-07 12:54:31 PM
2014-12-10 3:55:07 PM
meahtenoha
Spotify
2378 Views
15 comments
0 likes
Crash
iOS
ipad
iphone
Login
password
Fixed

2378 Views
15 comments
0 votes

[Desktop] Excessive Audio Advertisements on Free

Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client. To reproduce: Start Spotify and Log In using a free account. Number of audio advertiseme...

Peter__
Community Legend
Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client....
2014-01-18 2:38:44 AM
2014-11-26 6:56:44 PM
user-removed
Not applicable
7331 Views
65 comments
0 likes
Fixed

7331 Views
65 comments
0 votes

[Windows] Spotify stops responding on Windows 8

Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional information Windows 8 is not currently officially supported. Disabling ...

Goodman
Spotify Legend
Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional informat...
2013-01-10 11:10:53 AM
2014-09-27 9:45:07 AM
DocRager
Newbie
6183 Views
22 comments
0 likes
Fixed

6183 Views
22 comments
0 votes

[iOS/iPhone] Can't delete Starred Tracks on iPhone

Unable to delete tracks on Starred playlist of the iPhone, more details on this thread here. http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-delete-songs-on-Starred-playlist-using-mobile-app/td-p/898713

jeremygoh
Community Legend
Unable to delete tracks on Starred playlist of the iPhone, more details on this thread here. http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-delete-songs-on-Star...
2014-09-08 2:14:06 PM
2014-09-11 4:40:07 PM
jeremygoh
Community Legend
1499 Views
2 comments
0 likes
iOS
Fixed

1499 Views
2 comments
0 votes

[OS X] The "Private session" option is not available

Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available Additional information: This bug has been here for a while, as seen i the original thread. Screenshot of the missing option: -- When posting ...

Goodman
Spotify Legend
Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available Additional information: This bug has been here for a while, as seen...
2013-01-21 2:45:43 PM
2014-09-06 10:57:11 AM
Peter__
Community Legend
1463 Views
5 comments
0 likes
Fixed

1463 Views
5 comments
0 votes

[Desktop] Connecting Behind Proxy Causes Crash

Thread: 650738 Description: Connecting via a proxy causes a network deadlock to crash the client in desktop version 0.9.7.x. To reproduce: Attempt to launch Spotify whilst connected to the internet via a proxy. Workaround: None (although see addition...

Peter__
Community Legend
Thread: 650738 Description: Connecting via a proxy causes a network deadlock to crash the client in desktop version 0.9.7.x. To reproduce: Attempt to launch Spotify whilst con...
2014-01-15 8:02:02 PM
2014-09-05 8:45:31 PM
Peter__
Community Legend
7899 Views
79 comments
1 likes
Crash
Desktop
proxy
Fixed

7899 Views
79 comments
1 votes

[iOS] Track resumed at wrong location

Thread: 211266 Status: Closed Description "Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to...

Goodman
Spotify Legend
Thread: 211266 Status: Closed Description "Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound cal...
2013-01-10 9:38:59 AM
2014-09-05 8:33:50 PM
Peter__
Community Legend
1702 Views
6 comments
0 likes
Fixed

1702 Views
6 comments
0 votes

[Desktop] Liking a track (thumbs up) won't add the Liked from Radio playlist

Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist for you called "Liked from Radio." For some users this pla...

Goodman
Spotify Legend
Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist f...
2013-01-16 6:18:41 PM
2014-09-05 8:32:39 PM
Peter__
Community Legend
7932 Views
29 comments
0 likes
Fixed

7932 Views
29 comments
0 votes

[Desktop] Error 114 trying to use Spotify

Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use it. Spotify remains in offline mode Additional information...

Goodman
Spotify Legend
Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use i...
2013-01-31 2:11:18 PM
2014-09-05 8:32:26 PM
Peter__
Community Legend
11446 Views
50 comments
0 likes
Fixed

11446 Views
50 comments
0 votes

[iOS][Bluetooth] Metadata is not transmitted

Thread: -Status: Closed Description: When using Spotify on an iOS device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed on third-party device) Additional information: - We're co...

Goodman
Spotify Legend
Thread: - Status: Closed Description: When using Spotify on an iOS device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed ...
2013-03-25 4:03:25 PM
2014-09-05 8:31:06 PM
Peter__
Community Legend
6037 Views
9 comments
1 likes
Fixed

6037 Views
9 comments
1 votes

[Desktop] Playlist title not updating on rename

Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce: Click New Playlist in the left hand side menu panel Call your playlist "P...

Richard
Roadie
Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce:...
2013-03-26 5:59:26 PM
2014-09-05 8:30:55 PM
Peter__
Community Legend
1266 Views
3 comments
0 likes
Fixed

1266 Views
3 comments
0 votes

[Android] New music won't stay downloaded

Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced. Additional information: Disappearing playlists go back as far as July, 2012 When replying here, please ...

Goodman
Spotify Legend
Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced. Additional information: Disap...
2012-10-03 1:24:41 PM
2014-09-05 8:30:21 PM
Goodman
Spotify Legend
32851 Views
391 comments
0 likes
Fixed

32851 Views
391 comments
0 votes

[Desktop] Version 0.9.0 resets the cache location to default

Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0 is gone Any users with a small primary hard disk are unable ...

Goodman
Spotify Legend
Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0...
2013-04-18 9:47:40 AM
2014-09-05 8:30:21 PM
Peter__
Community Legend
7044 Views
54 comments
0 likes
Fixed

7044 Views
54 comments
0 votes

[Windows] Clicking the title bar under the album art can crash the client every time

Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username field (field was blank in my case) Now click on the grey bar under the album art ...

Goodman
Spotify Legend
Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username fie...
2013-05-03 4:05:15 PM
2014-09-05 8:29:40 PM
Peter__
Community Legend
5111 Views
12 comments
0 likes
Fixed

5111 Views
12 comments
0 votes

[Mac][OSX 10.5] Spotify doesn't work any more

Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable Additional information - Updates 2013-05-16: We are investigating the i...

Goodman
Spotify Legend
Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable ...
2013-05-16 9:55:01 AM
2014-09-05 8:29:30 PM
Peter__
Community Legend
9551 Views
68 comments
0 likes
Fixed

9551 Views
68 comments
0 votes

[Android] Unable to input/change last.fm details

Thread: 412352 Status: Fixed In Progress Description: Unable to input any character in the last.fm username and password fields. Attempts to enter characters the input field result in the cursor being visible for half a second, then it disappears. Ad...

Rorey
Spotify
Thread: 412352 Status: Fixed In Progress Description: Unable to input any character in the last.fm username and password fields. Attempts to enter characters the input field result in th...
2013-05-31 4:31:36 PM
2014-09-05 8:29:23 PM
Peter__
Community Legend
5646 Views
74 comments
1 likes
Fixed

5646 Views
74 comments
1 votes

[Account] Multiple artist recommendation e-mails

Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When posting in this forum please make sure you have read these guidelines. - - - Updates 2013-06-12: We a...

Greg
Roadie
Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When...
2013-06-12 10:44:19 AM
2014-09-05 8:29:17 PM
Peter__
Community Legend
715 Views
2 comments
0 likes
Fixed

715 Views
2 comments
0 votes

[Desktop][Windows] Clicking Help crashes Spotify

Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows Please provide this information so we can investigate: Spotify version(Go...

Goodman
Spotify Legend
Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows...
2013-06-14 1:12:17 PM
2014-09-05 8:29:07 PM
Peter__
Community Legend
2711 Views
24 comments
0 likes
Fixed

2711 Views
24 comments
0 votes

Spotify Community