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Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Users in Austria unable to accept price increase

Hey, We're receiving reports that Austrian users are unable to accept the subscription fee increase for their Premium plans. They are receiving emails to confirm this, however the links included in those simply lead them to their account page with no...

  • Moderator
  • Moderator
  • Hey,   We're receiving reports that Austrian users are unable to accept the subscription fee increase for their Premium plans. They are receiving emails to confirm this, however the links in...
  • Novy
  • Moderator
  • 1128 Views
  • 18 comments
  • 2 likes
  • accounts
    Subscriptions
  • Fixed
  • 1128 Views
  • 18 comments
  • 2 votes

[iOS] App closes and redirects to Safari

Hey everyone, We're receiving reports from users that when they open the app, it closes and they got redirected to Safari in order to download the app. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that when they open the app, it closes and they got redirected to Safari in order to download the app.   If you’re experie...
  • squishedpeanut
  • Newbie
  • 4612 Views
  • 31 comments
  • 9 likes
  • iOS
  • Fixed
  • 4612 Views
  • 31 comments
  • 9 votes

Spotify shuffle sucks

I have a playlist with over 2,000 songs Shuffle gives me the same 50 songs over and over again! Depending on how I sort the playlist depends on which 50 songs I get. If I sort my playlist by title all I get is songs starting with "a". I have over 2,0...

  • Casual Listener
  • I have a playlist with over 2,000 songs    Shuffle gives me the same 50 songs over and over again!    Depending on how I sort the playlist depends on which 50 songs I get. If ...
  • Viirock
  • Casual Listener
  • 45820 Views
  • 56 comments
  • 148 likes
  • shuffle
  • Not An Issue
  • 45820 Views
  • 56 comments
  • 148 votes

Spotify app crashing on Apple Watch

Hey folks, We're receiving reports of the app crashing on Apple Watch Series 3 after upgrading to version 8.7.84.

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports of the app crashing on Apple Watch Series 3 after upgrading to version 8.7.84.
  • Dian
  • Moderator
  • 9535 Views
  • 84 comments
  • 85 likes
  • Other
  • Fixed
  • 9535 Views
  • 84 comments
  • 85 votes

Share to Instagram Stories

I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.

  • Casual Listener
  • I don't see the option to share a song in Instagram Stories. I only see Instagram Direct as an option. Latest version of the app, Pixel 2.
  • sejalllll
  • Newbie
  • 39850 Views
  • 103 comments
  • 73 likes
  • Not An Issue
  • 39850 Views
  • 103 comments
  • 73 votes

Driving Safety Dismiss Message - URGENT SAFETY CONCERN!

Hi, When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify. Spotify then automatically opens a Driving Safety Dismiss Message on the phone which must be clicked before Spotify lets you pla...

  • Casual Listener
  • Hi,    When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify.    Spotify then automatically opens a Dr...
  • pantaucz
  • Casual Listener
  • 4240 Views
  • 11 comments
  • 24 likes
  • I've got a lot of variety
    iDrive
    Safety Dismiss
  • Not An Issue
  • 4240 Views
  • 11 comments
  • 24 votes

Liked songs section appears empty on mobile devices

Hello everybody, We have received reports that it is empty in the liked songs section on mobile devices.

  • Spotify
  • Spotify
  • Hello everybody,   We have received reports that it is empty in the liked songs section on mobile devices.
  • jir00
  • Newbie
  • 7483 Views
  • 71 comments
  • 53 likes
  • Mobile
  • Not Right Now
  • 7483 Views
  • 71 comments
  • 53 votes

Users unable to leave Blend playlists

Hey folks, We've received some reports that users are unable to leave Blend playlists clicking off the green heart or using the playlist menu. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that users are unable to leave Blend playlists clicking off the green heart or u sing the playlist menu.    This is being inv...
  • mimi_rabbit1414
  • Newbie
  • 4214 Views
  • 19 comments
  • 17 likes
  • Your Library
  • Fixed
  • 4214 Views
  • 19 comments
  • 17 votes

Downtime 29th November 2022: Podcasts missing in the app

Hey folks, We've received reports from some users that podcasts are missing in the app. This is being reported to the right teams at Spotify and they're aware. Rest assured, things should be back to normal in couple of hours. Thank you for understand...

  • Moderator
  • Moderator
  • Hey folks, We've received reports from some users that podcasts are missing in the app.    This is being reported to the right teams at Spotify and they're aware. Rest assured,...
  • Lyubka
  • Moderator
  • 169 Views
  • 2 comments
  • 0 likes
  • Desktop
    Mobile
    Your Library
  • Fixed
  • 169 Views
  • 2 comments
  • 0 votes

[All Platforms] Advertising in Wrong Language

Thread: 883033 904213 982879 Status: Fixed Description: Some users report that they are receiving advertising (on Spotify Free) in the incorrect language. To reproduce: Launch Spotify (using Spotify Free) Wait for Advertising. Workaround: None Additi...

  • Community Legend
  • Thread: 883033 904213 982879 Status: Fixed Description: Some users report that they are receiving advertising (on Spotify Free) in the incorrect language.    ...
  • ID4urban
  • Newbie
  • 15554 Views
  • 144 comments
  • 5 likes
  • advertising
    Free
  • Fixed
  • 15554 Views
  • 144 comments
  • 5 votes

[Desktop] Spotify won't resume after pause with bluetooth headphones

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.

  • Casual Listener
  • I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.
  • jakeyy
  • Visitor
  • 22482 Views
  • 173 comments
  • 326 likes
  • Desktop
  • Not Right Now
  • 22482 Views
  • 173 comments
  • 326 votes

Podcast episodes in Queue not playing automatically

Hey everyone, We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes queued one after the other, the second one gets skipped. If the...

  • Moderator
  • Moderator
  • Hey everyone,   We're receiving reports about p odcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes ...
  • M0MI
  • Casual Listener
  • 9013 Views
  • 154 comments
  • 82 likes
  • Your Library
  • Fixed
  • 9013 Views
  • 154 comments
  • 82 votes

Downtime September 30th: Unable to play new Podcasts on Desktop and Mobile

Hey!We received some reports that New Podcasts episodes are not playing on Desktop and Mobile.This is being looked into.

  • Moderator
  • Moderator
  • Hey! We received some reports that New Podcasts episodes are not playing on Desktop and Mobile. This is being looked into.
  • yoonnel
  • Songwriter
  • 1257 Views
  • 11 comments
  • 10 likes
  • Other
  • Fixed
  • 1257 Views
  • 11 comments
  • 10 votes

Mobile app isn't showing album covers in Your Library

Hey folks, We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this issue, make sure to add your +Vote to this thread.

  • Moderator
  • Moderator
  • Hey folks,   We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this ...
  • Huebo1
  • Casual Listener
  • 26180 Views
  • 74 comments
  • 145 likes
  • Your Library
  • Fixed
  • 26180 Views
  • 74 comments
  • 145 votes

[Android] Scroll bar missing on Liked Songs playlist

We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected.   This is currently being invest...
  • mariahslim
  • Newbie
  • 15345 Views
  • 181 comments
  • 174 likes
  • Android
  • Fixed
  • 15345 Views
  • 181 comments
  • 174 votes

Spotify on AAOS won't play individual songs from search results or through voice command

Hey, We’re receiving reports that users on AAOS (Android Automotive OS) are unable to play a specific song from the search results in the Spotify or when requested through voice command. Instead, the Now playing view will show "No title”. However, pl...

  • Moderator
  • Moderator
  • Hey,   We’re receiving reports that users on AAOS (Android Automotive OS) are unable to play a specific song from the search results in the Spotify or when requested through voice command. I...
  • Vasil
  • Moderator
  • 1752 Views
  • 39 comments
  • 6 likes
  • Other
  • Fixed
  • 1752 Views
  • 39 comments
  • 6 votes

[PS5] Poor audio quality issue from PS4 persists on PS5 app

I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...

  • Visitor
  • I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
  • LoveBomber
  • Visitor
  • 12433 Views
  • 40 comments
  • 38 likes
  • Other
  • Not Right Now
  • 12433 Views
  • 40 comments
  • 38 votes

Radio playback issues

Hi everyone, We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.

  • Spotify
  • Spotify
  • Hi everyone,   We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.
  • MihailY
  • Moderator
  • 3209 Views
  • 33 comments
  • 33 likes
  • Mobile
  • Not Right Now
  • 3209 Views
  • 33 comments
  • 33 votes

Wrong Album Art

There is an album I listen to, but it has the completely wrong album art. It also looks like someone chose a photo of a band they liked and kind of squished it in. It also doesn't give credit to all the 'various artists' that contributed to the album...

  • Casual Listener
  • There is an album I listen to, but it has the completely wrong album art. It also looks like someone chose a photo of a band they liked and kind of squished it in. It also doesn't give credit to all ...
  • 1210816432
  • Newbie
  • 166 Views
  • 2 comments
  • 2 likes
  • Mac
  • Not An Issue
  • 166 Views
  • 2 comments
  • 2 votes

Artist pages not loading on desktop

Hey folks, We're receiving some reports about artist pages not loading on Desktop and Web Player. This is currently being investigated by the internal teams. We appreciate your patience and cooperation.

  • Moderator
  • Moderator
  • Hey folks, We're receiving some reports about artist pages not loading on Desktop and Web Player. This is currently being investigated by the internal teams.    We appreciate your...
  • OscarDC
  • Moderator
  • 741 Views
  • 17 comments
  • 2 likes
  • Desktop (Windows)
  • Fixed
  • 741 Views
  • 17 comments
  • 2 votes