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We've received reports from Mac users that the desktop app crashes and
the Home page refuses to load - an error message "Something went wrong"
is displayed instead. This is being investigated.
We've received reports from Mac users that the desktop app crashes and the Home page refuses to load - an error message "Something went wrong" is displayed instead.
This is being investiga...
Multiple users report that playback throughout their devices is not
syncing. Apparently, this makes it possible to play different content
from the same Spotify account simultaneously on different devices, but
users can't control what they're listenin...
Multiple users report that playback throughout their devices is not syncing. Apparently, this makes it possible to play different content from the same Spotify account simultaneously on different dev...
We've received contacts from users with partner subscriptions managed
through Vodafone reporting that their accounts were unexpectedly
reverted to free.
We've received contacts from users with partner subscriptions managed through Vodafone reporting that their accounts were unexpectedly reverted to free.
We've received reports from iOS users about the app getting
progressively slower after opening until it eventually crashes after a
couple of minutes of use.
We've received reports from iOS users about the app getting progressively slower after opening until it eventually crashes after a couple of minutes of use.
Hey there, We've seen reports of some Bluetooth connections to other
devices displaying Car View. The right team is aware of this. If you're
experiencing this, let us know by adding your +Vote the info requested
in the Status Update. All the best!
Hey there,
We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.
If you're experiencing this, let us know...
We've received reports that iOS users of free accounts are experiencing
app crashing when they try to connect their device to their AirPods via
Bluetooth.
We've received reports that iOS users of free accounts are experiencing app crashing when they try to connect their device to their AirPods via Bluetooth.
Hey folks!We're seeing reports that the Android app is crashing. This
seems to affect Android 14 devices mostly. Some users are also seeing an
error message upon opening the app.
Hey folks! We're seeing reports that the Android app is crashing. This seems to affect Android 14 devices mostly. Some users are also seeing an error message upon opening the app.
Hey folks!Some of you may not be able to switch to any of the Basic
plans using Google Play Billing (GPB). This is now being looked into. As
a workaround you can try selecting a different payment method.
Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into.
As a workaround you can try selecting a different p...
We're getting reports from iOS users that are unable to login via the
mobile app with the error message "You're offline. Check your connection
and try again".
We're getting reports from iOS users that are unable to login via the mobile app with the error message "You're offline. Check your connection and try again".
Hey folks! We’ve been receiving reports that there is a total black
screen for plan managers when they access the 'Manage Members' tab from
the 'Account Overview' page.
Hey folks!
We’ve been receiving reports that there is a total black screen for plan managers when they access the 'Manage Members' tab from the 'Account Overview' page.
Some users have reported performance issues with the desktop
application. Users are able to log in to their accounts, but the app
then displays a black screen. This is being investigated.
Some users have reported performance issues with the desktop application. Users are able to log in to their accounts, but the app then displays a black screen. This is being investigated.
Hey folks, We received some reports from Android users that when
clicking on the Discography section of an Audiobook, only see the latest
audiobook release appears. However, in the artist profile, all of the
Audiobooks can be seen. This is being inve...
Hey folks,
We received some reports from Android users that when clicking on the Discography section of an Audiobook, only see the latest audiobook release appears. However, in the artist...
Hey folks! We're seeing that some of you are experiencing issues with
the 'What's new' section. It seems that only a few artists show up on
the list and it's not updating completely.
Hey folks!
We're seeing that some of you are experiencing issues with the 'What's new' section. It seems that only a few artists show up on the list and it's not updating completely.
We're aware of ongoing issues with offline content on Android and
Desktop, which cause downloads to fail: an exclamation mark is displayed
(instead of a green check mark ), indicating that the action was
unsuccessful.
We're aware of ongoing issues with offline content on Android and Desktop, which cause downloads to fail: an exclamation mark is displayed (instead of a green check mark ), indic...
Hey folks, We've received some reports of users being unable to see the
green arrow icon for downloads on some of their downloaded songs.
However, it does show on the top of the downloaded playlist. The content
is still playable with no connection an...
Hey folks,
We've received some reports of users being unable to see the green arrow icon for downloads on some of their downloaded songs. However, it does show on the top of the down...
Hey folks!We’re getting reports that some of you are unable to cancel
your subscriptions or manage your plans on the Account overview page.
This is being looked into.The issue also affects Family and Duo members.
Hey folks! We’re getting reports that some of you are unable to cancel your subscriptions or manage your plans on the Account overview page. This is being looked into. The issue also affects Fa...