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Downtime 29.9.22: New podcast episodes not playing

Hey folks,We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version.

  • Moderator
  • Moderator
  • Hey folks, We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version. 
  • MediatecaAAMR
  • Newbie
  • 1059 Views
  • 18 comments
  • 18 likes
  • Desktop
    Mobile
  • Fixed
  • 1059 Views
  • 18 comments
  • 18 votes

Podcasts not playing / no sound

We're receiving reports that podcasts are unplayable (or play, but no sound is emitted) across all platforms (desktop, mobile and the Web Player). This is currently being investigated.

  • Moderator
  • Moderator
  • We're receiving reports that podcasts are unplayable (or play, but no sound is emitted) across all platforms (desktop, mobile and the Web Player). This is currently being investigated.
  • Bittencourt
  • Spotify Star
  • 1526 Views
  • 33 comments
  • 28 likes
  • Other
  • Under investigation
  • 1526 Views
  • 33 comments
  • 28 votes

Connect feature not working properly on the Desktop app.

Hey folks, We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm We wanted to let you know that this is being investigated and we'll keep you posted on how it goes in this ...

  • Moderator
  • Moderator
  • Hey folks,    We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm    We wanted to let you k...
  • HeadGr
  • Newbie
  • 18598 Views
  • 288 comments
  • 581 likes
  • Desktop
  • Fixed
  • 18598 Views
  • 288 comments
  • 581 votes

Songs aren't streaming on Apple Watch

Hey folks, We're getting reports from Apple Watch users that songs aren't streaming. Stay tuned to the Status Update for more info.

  • Moderator
  • Moderator
  • Hey folks,    We're getting  reports from Apple Watch users that songs aren't streaming.    Stay tuned to the Status Update for more info.
  • znrestrada
  • Casual Listener
  • 5749 Views
  • 18 comments
  • 17 likes
  • Other
  • Under investigation
  • 5749 Views
  • 18 comments
  • 17 votes

Shuffle keeps playing songs twice in a row. It's so annoying!

From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets extremely annoying. A solution would be nice.

  • Casual Listener
  • From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets ...
  • melbcreative
  • Newbie
  • 2262 Views
  • 5 comments
  • 3 likes
  • Closed
  • 2262 Views
  • 5 comments
  • 3 votes

[Android] Scroll bar missing on Liked Songs playlist

We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected.   This is currently being invest...
  • mrdmcneese
  • Casual Listener
  • 6324 Views
  • 95 comments
  • 93 likes
  • Android
  • Under investigation
  • 6324 Views
  • 95 comments
  • 93 votes

[Android] Unable to play music, all playlists appear empty

We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.
  • KennethBriggs
  • Newbie
  • 41707 Views
  • 287 comments
  • 475 likes
  • Android
  • Under investigation
  • 41707 Views
  • 287 comments
  • 475 votes

Radio playback issues

Hi everyone, We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.

  • Moderator
  • Moderator
  • Hi everyone,   We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.
  • AlejaR
  • Moderator
  • 2365 Views
  • 32 comments
  • 32 likes
  • Mobile
  • Under investigation
  • 2365 Views
  • 32 comments
  • 32 votes

Re: Only the web player affects home hub shortcuts

Everything is enabled/allowed.And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music doesn't sync to the web player as well? So if web player doesn't se...

589BC11A-CEFB-494E-AD41-6562062DF725.jpeg
  • Composer
  • Everything is enabled/allowed. And that doesn’t explain why listening music on any of my desktop apps don’t affect the shortcut suggestions. Maybe that's because Recently Played music d...
  • 0x_vp1p1-iq0f
  • Newbie
  • 3139 Views
  • 29 comments
  • 16 likes
  • Not Right Now
  • 3139 Views
  • 29 comments
  • 16 votes

Podcast plays previous episode instead of the next

Hello everyone, We've received reports that people been having issues with auto playing podcast episodes from oldest to newest. Podcast plays previous episode instead of the next one.

  • Moderator
  • Moderator
  • Hello everyone,   We've received reports that people been having issues with auto playing podcast episodes from oldest to newest. Podcast plays previous episode instead of the next one.
  • freegamer
  • Casual Listener
  • 4713 Views
  • 54 comments
  • 120 likes
  • Content Questions
  • Under investigation
  • 4713 Views
  • 54 comments
  • 120 votes

Missing Crossfade and Automix options on iOS

Hey there, We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds. We're sure it'll be resolved soon.

  • Moderator
  • Moderator
  • Hey there,   We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds.   We're ...
  • Tjesis
  • Newbie
  • 380 Views
  • 16 comments
  • 4 likes
  • iOS
  • Under investigation
  • 380 Views
  • 16 comments
  • 4 votes

Discover Weekly not playing, and endlessly loads

We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.

  • Moderator
  • Moderator
  • We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.
  • gerd94706
  • Newbie
  • 1507 Views
  • 14 comments
  • 14 likes
  • Your Library
  • Fixed
  • 1507 Views
  • 14 comments
  • 14 votes

[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this ...
  • morgushka
  • Newbie
  • 48330 Views
  • 371 comments
  • 953 likes
  • Mobile
    Your Library
  • Under investigation
  • 48330 Views
  • 371 comments
  • 953 votes

When I start the web player one of my monitors shuts off/loses connection

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue How can I prevent my monitor from shutting off when I start the web player?

  • Casual Listener
  • Plan Free/Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  How can I prevent my monitor from shutting off when I start the web player?
  • fnkimnki
  • Newbie
  • 75418 Views
  • 175 comments
  • 534 likes
  • Won't Fix
  • 75418 Views
  • 175 comments
  • 534 votes

Spotify Connect not working on multiple 3rd party devices

Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers. It's either possible to connect to the speaker using the Spotify Connect...

  • Moderator
  • Moderator
  • Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers.  It's either p...
  • pattyohayward
  • Casual Listener
  • 8843 Views
  • 767 comments
  • 4 likes
  • Other
  • Fixed
  • 8843 Views
  • 767 comments
  • 4 votes

Podcasts not updating

My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fantasy Live (9/18 as well).

  • Casual Listener
  • My favorite podcasts have not been updating for over a week, despite episodes being posted on other platforms. These include such podcasts as Around the NFL (last updated on Spotify 9/18) and NFL Fan...
  • BKB73
  • Newbie
  • 4660 Views
  • 11 comments
  • 8 likes
  • podcast
  • Not An Issue
  • 4660 Views
  • 11 comments
  • 8 votes

Crossfade option isn't working on the desktop app.

We've received reports that the Crossfade feature isn't working correctly on the desktop app. No matter how many seconds are being added, it won't work and after returning to the settings page, it's set to a random amount of seconds.

  • Moderator
  • Moderator
  • We've received reports that the Crossfade feature isn't working correctly on the desktop app. No matter how many seconds are being added, it won't work and after returning to the settings page, it's ...
  • amendooas
  • Casual Listener
  • 8590 Views
  • 75 comments
  • 114 likes
  • Desktop
  • Fixed
  • 8590 Views
  • 75 comments
  • 114 votes

[Tizen] Samsung Smart TV app volume level too high

Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen app version 1.7.2 My Question or Issue The gain in the Samsung Tizen ...

  • Casual Listener
  • Plan Free and/or Premium Country United States Device Samsung Smart TV (model number UN50MU630DF) Operating System Samsung Tizen (version 1290) Spotify App Samsung Smart TV / Tizen ...
  • jmuffitt
  • Casual Listener
  • 3722 Views
  • 38 comments
  • 31 likes
  • Samsung
    TV
  • Not Right Now
  • 3722 Views
  • 38 comments
  • 31 votes

Desktop app crashing on Windows after latest update

Hey folks,We've received some reports mentioning that after the recent update, the Windows Desktop app is closing itself when logging in, during playback or finishing a song. This issue happens on both versions of the app: the client one, as well as ...

  • Moderator
  • Moderator
  • Hey folks, We've received some reports mentioning that after the recent update, the Windows Desktop app is closing itself when logging in, during playback or finishing a song.  This issue...
  • lmisteus
  • Newbie
  • 28611 Views
  • 348 comments
  • 637 likes
  • Desktop (Windows)
  • Under investigation
  • 28611 Views
  • 348 comments
  • 637 votes

Playback stops on mobile devices. Progress bar stays at 0:00.

Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...

  • Moderator
  • Moderator
  • Hey folks!   We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. &nbsp...
  • MihailY
  • Moderator
  • 10815 Views
  • 86 comments
  • 205 likes
  • Android
  • Under investigation
  • 10815 Views
  • 86 comments
  • 205 votes