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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

[Bug] Connect Reports Incorrect Playing Track

Description: Spotify Connect on iOS often reports incorrect playing track. Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB Spotify 0.9.1.230 Pioneer A1 (XW-SMA1-K) To reproduce: This doesn't reproduce 100% of the time, but it appears...

connect bug 2.JPG connect bug 1.JPG
  • Community Legend
  • Description: Spotify Connect on iOS often reports incorrect playing track.   Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB  Spotify 0.9.1.230 Pioneer A1 (XW...
  • piotrekg
  • Newbie
  • 5313 Views
  • 26 comments
  • 0 likes
  • Connect
  • Fixed
  • 5313 Views
  • 26 comments
  • 0 votes

[Desktop] Hide from Taskbar option breaks starting minimised

Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled. Workaround:Disable the hide from system tray option or choose note to open automatically. [snip] - ...

  • Spotify
  • Spotify
  • Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled.   Workaround: Disab...
  • meahtenoha
  • Spotify
  • 2054 Views
  • 9 comments
  • 0 likes
  • Fixed
  • 2054 Views
  • 9 comments
  • 0 votes

[iOS] Issues with offline playlists since update 0.7.1

Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use. Additional information: We haven't had much luck reproducing this issue internally, which makes identifying the cause especially hard. The mo...

  • Spotify Legend
  • Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use.   Additional information: We haven't had much luck reproducing this issue int...
  • higorhcg
  • Newbie
  • 4072 Views
  • 33 comments
  • 0 likes
  • iOS
  • Fixed
  • 4072 Views
  • 33 comments
  • 0 votes

[iOS] Update 0.7.1 crashing after startup

Thread: 462212 Status: Resolved Description: iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1 Additional information: - Crash log kindly supplied by Biscuitface: http://pastebin.com/E6rWUyfu. - ...

  • Roadie
  • Thread: 462212 Status: Resolved Description:   iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1    Additional...
  • Peter__
  • Community Legend
  • 24580 Views
  • 90 comments
  • 0 likes
  • Fixed
  • 24580 Views
  • 90 comments
  • 0 votes

[iOS] Error code 5600 bartender failed Discover Page

Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab. Additional information: From the original thread: "I am receiving the following error for ios 6.1.4 iphone 5 with Spoti...

  • Spotify Legend
  • Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab.   Additional information: From the original thr...
  • Peter__
  • Community Legend
  • 1712 Views
  • 8 comments
  • 0 likes
  • Fixed
  • 1712 Views
  • 8 comments
  • 0 votes

[Desktop] Spotify crashing when clicking user profiles

Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify. Additional information: Only seems to be affecting 0.9.1.53 version in recent reports. - - - When posting in this forum please make sure you ha...

  • Roadie
  • Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify.    Additional information: Only seems to be affecting 0.9...
  • Peter__
  • Community Legend
  • 1880 Views
  • 10 comments
  • 0 likes
  • Fixed
  • 1880 Views
  • 10 comments
  • 0 votes

[Desktop][Windows] Clicking Help crashes Spotify

Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows Please provide this information so we can investigate: Spotify version(Go...

  • Spotify Legend
  • Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash   Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows...
  • Peter__
  • Community Legend
  • 2710 Views
  • 24 comments
  • 0 likes
  • Fixed
  • 2710 Views
  • 24 comments
  • 0 votes

[Account] Multiple artist recommendation e-mails

Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When posting in this forum please make sure you have read these guidelines. - - - Updates 2013-06-12: We a...

  • Roadie
  • Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums.    Additional information: -   - - - When...
  • Peter__
  • Community Legend
  • 715 Views
  • 2 comments
  • 0 likes
  • Fixed
  • 715 Views
  • 2 comments
  • 0 votes

[Mac][OSX 10.5] Spotify doesn't work any more

Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable Additional information - Updates 2013-05-16: We are investigating the i...

  • Spotify Legend
  • Thread: 393602 ,  409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable   ...
  • Peter__
  • Community Legend
  • 9551 Views
  • 68 comments
  • 0 likes
  • Fixed
  • 9551 Views
  • 68 comments
  • 0 votes

[Windows] Clicking the title bar under the album art can crash the client every time

Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username field (field was blank in my case) Now click on the grey bar under the album art ...

  • Spotify Legend
  • Reported by: jwylot   Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username fie...
  • Peter__
  • Community Legend
  • 5108 Views
  • 12 comments
  • 0 likes
  • Fixed
  • 5108 Views
  • 12 comments
  • 0 votes

[OS X] Renaming a playlist asks to delete it

Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "do you really want to delete this playlist?" option when it should d...

  • Roadie
  • Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "d...
  • meahtenoha
  • Spotify
  • 743 Views
  • 4 comments
  • 0 likes
  • Fixed
  • 743 Views
  • 4 comments
  • 0 votes

[Android] Songs randomly stop playing

Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs. Additional information: When replying please make sure to read [Android] Troubleshooting Spotify and prov...

  • Spotify Legend
  • Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs.   Additional information: When repl...
  • meahtenoha
  • Spotify
  • 37070 Views
  • 58 comments
  • 0 likes
  • Android
    bug
    playback
  • Fixed
  • 37070 Views
  • 58 comments
  • 0 votes

[Desktop] Version 0.9.0 resets the cache location to default

Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0 is gone Any users with a small primary hard disk are unable ...

  • Spotify Legend
  • Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0...
  • Peter__
  • Community Legend
  • 7032 Views
  • 54 comments
  • 0 likes
  • Fixed
  • 7032 Views
  • 54 comments
  • 0 votes

[Desktop][Artist page] Clicking left-side album artwork won't return you to currently playing track

Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back up, so the currently playing track isn't shown on screen anymor...

  • Spotify Legend
  • Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back ...
  • kawaiiguyy
  • Casual Listener
  • 2953 Views
  • 18 comments
  • 0 likes
  • Fixed
  • 2953 Views
  • 18 comments
  • 0 votes

[Desktop] Filter Bar Issues on Playlists

Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. To reproduce: Open Spotify Bring up the filter bar on a playlist (Ctrl/C...

  • Spotify Legend
  • Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. ...
  • godest
  • Newbie
  • 1872 Views
  • 11 comments
  • 0 likes
  • Fixed
  • 1872 Views
  • 11 comments
  • 0 votes

[Desktop] Playlist title not updating on rename

Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce: Click New Playlist in the left hand side menu panel Call your playlist "P...

  • Roadie
  • Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce:...
  • Peter__
  • Community Legend
  • 1265 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 1265 Views
  • 3 comments
  • 0 votes

[iOS] Phone calls don't come in when Spotify is playing

Thread: 335104 Status: New Description: Version: 0.6.0.181 Core: 0.7.1.6554 As reported by encathal: Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the...

  • Spotify Legend
  • Thread: 335104 Status: New Description: Version: 0.6.0.181   Core: 0.7.1.6554 As reported by encathal:   Description Whenever I am listening to Spotify on my phone and a call ...
  • Rod2015
  • Newbie
  • 6733 Views
  • 38 comments
  • 0 likes
  • call
    iOS
    phone
  • Fixed
  • 6733 Views
  • 38 comments
  • 0 votes

[Bug] [Blackberry] Unstarring a track causes application crash

Thread: 316802 Status: Won't be fixed Description: Spotify for BlackBerry (Confirmed on 0.5.1.2) To reproduce: Open Spotify Go to one of your playlists which contains a starred track Highlight the track and select "Unstar This Track" Application Cras...

  • Community Legend
  • Thread: 316802 Status: Won't be fixed Description: Spotify for BlackBerry (Confirmed on  0.5.1.2)   To reproduce: Open Spotify Go to one of your playlists which contai...
  • jean3601
  • Community Legend
  • 679 Views
  • 2 comments
  • 0 likes
  • Closed
  • 679 Views
  • 2 comments
  • 0 votes

[Desktop] Sorting options not saved in 0.8.8

Thread: 283742, 264252, 271228 Status: Won't fix Description: Sorting a column in a playlist (such as 'Added' oldest > newest, for instance) then quitting the app is not saved between sessions. Version: 0.8.8.295 (desktop) Platform(s): Windows, OS X ...

  • Roadie
  • Thread: 283742, 264252, 271228 Status: Won't fix Description: Sorting a column in a playlist (such as 'Added' oldest > newest, for instance) then quitting the app is not sav...
  • Pete
  • Roadie
  • 14906 Views
  • 148 comments
  • 0 likes
  • Closed
  • 14906 Views
  • 148 comments
  • 0 votes

[WP8] App crashes when scrolling playlists

Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920 Additional information: This can also happen when selecting a track in any playlist This seems to be a legacy...

  • Spotify Legend
  • Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920   Additional information: This can al...
  • vicky84wicket
  • Newbie
  • 2843 Views
  • 29 comments
  • 0 likes
  • Fixed
  • 2843 Views
  • 29 comments
  • 0 votes