keep having to reset password, in the middle of listening to music

[7rj0ygqu24dkbee]

Multiple times now, I can't login using my email and known password. So I have to reset it yet again. I'll literally be logged in listening to music and it will suddenly stop and make me login again, and then it won't recognize my password... again! 

[Melody]

Hey there, @7rj0ygqu24dkbee!

That doesn't sound cool.

Does reinstalling help? If not, we'd recommend reaching out to Support for this one. They'll be able to look in more detail behind the scenes.

Don't worry, you can do this one of these ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

Let us know how it goes.

/M

[MaríaCamila]

Hi @7rj0ygqu24dkbee,

We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.

All the best 🙂