music interrupted

Status: Closed

I work around houses and whenever I'm near anyone who is using Spotify they interrupt my music. the player asks me if I want to continue listening on a web player or my phone. either choice plays their playlist on my phone. I have new neighbors who use Spotify and they consistently cut of my Alexa in the living room and my Echo in my bedroom.  my PS4 also gets interrupted. I've had to stop using the app. I've been a premium member for a few years.  the photo attached are playlists that I pick up throughout the day.

Screenshot_20171109-202640.png

Hey @mikebushido!

 

We haven't had any updates in a while, so we'll be closing this thread.

 

Don't hesitate to open a new one if you still need help.

 

Cheers.

Comments
Aichel
Status changed to: Need more info

Hey @mikebushido, welcome to the Spotify Community!

 

In this case, we suggest you log out everywhere by following these steps, and reset your password from here. if your account was created through Facebook, you can reset it from the settings on the app. 

 

Also, can you let us know if you're using a public or shared WiFi connection?

 

Keep us posted 🙂

Alfredo
Status changed to: Closed

Hey @mikebushido!

 

We haven't had any updates in a while, so we'll be closing this thread.

 

Don't hesitate to open a new one if you still need help.

 

Cheers.