my account has been suspended but I have paid for it already on my credit card bill

[Jason]

Hey @PauloFilho

Thanks for getting in touch.

This sounds like something for the Spotify Accounts team. You can reach them over on our contact form here! Let us know the 8 digit case # and we can get this chased up for you.

Thanks,

[robbie-v]

Similar case with bank. I paid at 6 june 22 
Now my family account is suspended and set to free account.

Please have a look and payment issues at client level should normally being addressed at client level. Not community...

This can be a reason for me to go somewhere else.

very annoying.,

regards

Robert