picking up from case:429539006

Status: Closed

I have been trying to trobleshoot everything that I could since yesterday and still can't get the mobile versions of the album "the autumn effect" to work with the outros. I have tried it on two of my android devices and one of my friends and can't get the outros to play. I have also tried to get it to play on an apple device and it would still not work. 

 

I have got it to work just fine on desktop, just not on moblie. Can we get this bug killed off so everyone can enjoy this album?

Hey, @dougyphresh77!

 

It seems like we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need some extra help.
 
Comments
JulianA_Bogota
Status changed to: Need more info

Hey @dougyphresh77, welcome to the Community!

 

For starters, it'd be awesome if you could send us the URI of the album in question. Also, could you fire over some screenshots of how it looks like both in the desktop and mobile versions? If possible, let us know the devices, operating systems and Spotify versions you're currently running.

 

We'll keep an eye open for your reply 🙂

MonicaM_Bogota
Status changed to: Closed

Hey, @dougyphresh77!

 

It seems like we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need some extra help.