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"Missing Playlist" when clicking on "Go to Song Radio"

Status: Fixed

Plan

Premium

Country

Austria

Device

OnePlus 5T

Operating System

Android 10

 

My Question or Issue

When clicking on "Go to Song Radio" on any song, I get the error "Missing Playlist. The playlist is no longer valid. Please try another one". I don't have a problem with my own playlists or albums. Just with the Song Radios.

This happens on the mobile app (Android) only. On Web and Desktop this problem doesn't occur.

I tried deleting cache/data. I tried reinstalling the app. There is no issue with the internet connection (everything else works as expected)

 

Please help, since the app becomes a bit useless for me without that feature.

 

thx

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Dozzijdp

Same issues, on Galaxy S8 Active, Android 9

gaylybailey

Just started getting this issue Galaxy S20 FE 5G, Android 11. This sucks. It's the majority of the way I use this app

Jake1982

Exactly same problem here

Eni

Hey there folks,

 

It looks like this was solved for some users.

 

Could you confirm if you're still experiencing this issue? If so, make sure you have the latest version of the app. 

 

In case you're still experiencing this, could you let us know the exact make/model, operating system and Spotify version of your device? Also, let us know which troubleshooting steps you've tried so far. 

 

Keep us posted.

RedMask
Yes still having the issue with RedMask on Google pixel XL
archieframes

Yes, I'm still experiencing the same issue. Immediately after completing a clean reinstall of Spotify (as outlined here), I got the following message upon clicking "Go to radio" on the album, Pirate Radio:

 

"This playlist was deleted

Remove the link from Your Library?

(REMOVE)"

 

Running Spotify Version 8.6.52.1200 on iPhone 12 iOS 14.7.1

Xenia

Thanks for getting back to us!

 

@archieframes we're having difficulties reproducing this on our end. Just to clarify, are you getting the error with any 'Go to radio' playlist or just a specific one? Could you please share the URI, so that we can take a look.

 

Do you experience the same issue on another device, eg on desktop or when using the web player?

 

@RedMask in addition to the above, can you also let us know what app version you're running?

 

We'll be on the lookout for your replies.

musicismygas

Hello, I am having the same issue on Samsung Note 20 Ultra, as well as MacBook Pro 2019.

Any updates on this?

Eni

Hi everyone!

 

Would you mind confirming if you're still experiencing this issue? 

 

If so, could you let us know the exact make/model, operating system and Spotify version of your device? Also, let us know which troubleshooting steps you've tried so far. 

 

We'll be on the lookout for your replies.

Mario
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!