"Play on Spotify" button missing in Instagram Stories

Plan

Premium

Country

US

Device

iPhone 8 Plus

Operating System

iOS 12.2

Spotify App Version

8.5.3

 

My Question or Issue

When I try to share a song to my Instagram story from the Spotify app, it posts without the Spotify sticker in the top left corner. It just posts a screenshot (attached below) with no way of linking back to the Spotify app to play the track. 

 

My phone software and Spotify app are both up to date and I have tried deleting and redownloading both multiple times. This feature used to work no problem but just stopped one day.

C6FF87EC-13FE-41BC-9242-71A84213D3A3.png
06D17760-7460-4443-ACFD-11DE0BF782CF.png

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone!

If you’re still experiencing this issue, can you make a new thread in the iOS board? We'll get back to you there.

Thanks!

Comments
Michalen
Newbie

Same problem here

Xiaomi redmi note 5

Spotify 8.4.92.949

Instagram 80.0.0.14.110

Moderator
Moderator

Hey @Michalen.

 

Thanks for reaching out to us about this.

 

It looks like you haven't got the latest version of the Spotify app for Android. Could you make sure you've updated it and then let us know if that fixes the issue?

 

Thanks! We'll be looking out for your reply.

Michalen
Newbie

After update

Spotify 8.4.95.253

Instagram 80.0.0.15.91

And reboot still doesn't work :\

 

Android 8.1.0

MIUI 10.2.1.0

Moderator
Moderator

Hey @Michalen.

 

Thanks for letting us know.

 

We've passed this info on to the right folks.

 

In the meantime, we recommend you look out for any new updates to both the Spotify and Instagram apps.

 

Let us know if you have any other questions - we'll be right here.

Leylaxxo
Newbie

Spotify version: 8.4.92.949

Device version: Samsung Note3 Neo - Android 4.4.2

IG: 82.0.0.13.119

 

Thank you

Leylaxxo
Newbie

I updated spotify again so my new infos like that:

Spotify version: 8.4.94.817

Device version: Samsung Note3 Neo - Android 4.4.2

IG: 82.0.0.13.119

 

Thank you

Michalen
Newbie

Spotify 8.4.97.148

Instagram 83.0.0.20.111

 

Still doesn't work 

Ehapsari
Newbie

Hai. I have same problem.

Version had been updated.

Spotify 8.4.95.785 updated on Feb 27, 2019

Instagram 83.0.0.20.111 updated on March 4, 2019

Plan : Premium.

Android version : 8.1.0

 

And it still doesn't work.

 

 

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this on the Community.

 

We are currently working with Instagram to make this option available for everyone soon!

 

Right now we cannot provide an exact timeframe on when it's going to be out to everybody.

 

In the meantime, we recommend you keep both your apps updated.

 

Thanks!

Cosmin13
Newbie

Same here. I've tried with Soundcloud, "play on Soundcloud" does not appear too, I think it's Instagram app bug, not Spotify. Looks like Instagram on our devices (I have Samsung GT-I9060i) has a bug during external apps sharing on stories.