"Play on Spotify" button missing in Instagram Stories

[Kb3395]

Plan

Premium

Country

US

Device

iPhone 8 Plus

Operating System

iOS 12.2

Spotify App Version

8.5.3

My Question or Issue

When I try to share a song to my Instagram story from the Spotify app, it posts without the Spotify sticker in the top left corner. It just posts a screenshot (attached below) with no way of linking back to the Spotify app to play the track. 

My phone software and Spotify app are both up to date and I have tried deleting and redownloading both multiple times. This feature used to work no problem but just stopped one day.

[jstorehouses]

Device: iPhone XR

OS version: 13.0

Spotify version: 8.5.23.644

Instagram version: 112.0

[belurewind]

Device: iPhone 6s

OS version: 13.1

Spotify version: 8.5.23

Instagram version: 112.0

[Klangspot]

Device: iPhone X / iOS 13 and 13.1

Spotify: 8.5.23

Instagram: 112.0

I got the issue since I installed iOS 13. Updating to 13.1. Reinstalling the apps and a hardreset didn't work.

[Besties]

I have same problems zzzz

[alixha___]

Device: iPhone 6s

OS version: 13.0

Spotify version: 8.5.23.644

Instagram version: 112.0.0.17.121

Yazz same problem, "play on spotify" didn't appear on top left corner or  missing. i tried different spotify and instagram account to see if it works, but it doesnt work at all, still no "Play on Spotify" Button under my instagram story.

[skoobasteph]

Just started experiencing this issue when I got the new iPhone. I can't imagine not having this feature since May! Hopefully y'all can figure it out soon! 🙂

• iPhone 11 Pro
• iOS 13.1
• Spotify App version 8.5.23
• Instagram App version 112.0

[liturram]

Same issue in the U.K. 

[1229890804]

This issue is now 2 weeks old.  Spotify why can't we share the Spotify link to Stories on Instagram? Can we have an update on the issue?

I have NEW iPhone & now it's saying opps Sorry, we couldn't share to Instagram Stories, try later 

[achattop]

Not working for me too. Not able to share spotify songs to Instagram!!!

spotify version : 8.5.25.760

iphone xsmax : ios 13.1.1

[1229890804]

I feel that if you have 34 ongoing issues - that you can pay 1 person to update these ongoing issues threads maybe every 3 days.  The number of artists not being shared over Instagram stories is very sad.  1 person sharing Spotify is worth how much to you guys?  It's super frustrating that there is ZERO feedback.