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Hi folks! We're aware of reports about your Wrapped stories misbehaving and are looking into it. Subscribe here if you don't see the stories or here if they cause your app to stop responding. We'll keep you updated in those threads.
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we have the exact same address on Spotify I’ve checked 10 times, we have the same country of payment and when I put the address the message says that we are not at the same address... I’m getting really mad at this stuff
please help 😞
[Star Edit - Removed Personal Information contained within screenshots]
We've passed this on to the right team and they're looking into this.
If you're experiencing this, we'd first recommend going through the following steps:
Make sure that both your and the managers accounts are set to the same country.
Try accepting the invite with an incognito browser.
Try with another device, if that's an option
Try using a different network.
If the steps above don't fix things, follow the steps mentioned in the post here to let us know.
Also, make sure to click on +VOTEandSubscribeto the thread to be notified of any developments. We'll keep you updated on any developments here, so make sure to also subscribe to this thread.