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recording error

Status: Case Closed
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Hi. I found a song which seems like it a bad recording, because the song jitters or had digital noise to it about 35 secs into the song. It's sounds like multible bit errors to me, and it doesn't help to uninstall and reinstal Spotify using AppZapper. I am having problems with the highlighted song, and only that song so. Do you have any idea what i can do to improve my listening experience on that song?

Screen Shot 2017-05-20 at 20.30.14.png

Hey @ufomekaniker!

 

Did what @Hubo suggested work for you? We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Hubo
Status changed to: Need more info

Hey @ufomekaniker! Welcome to the Spotify Community!

Hmm, everything sounds fine on my end. Could you try to play this track in the Web Player? Let me know if it works there.

 

Take care! 🙂

ufomekaniker
Thanks for your fast reply.

I don’t feel safe installing Flash on my Mac and the Spotify Web Player requires that.

Are there any other ways to find out what is wrong?

The first few times i remember Spotify for Mac played the song fine, but suddenly the song got full of bit errors by the way

Lars
Denmark
Hubo

Hey @ufomekaniker!

 

No worries! Could you try to play this song on a different device? Also, if you could try a quick reinstall on your Mac, that'd be awesome! 🙂

 

Have a great day!

Julian
Status changed to: Case Closed

Hey @ufomekaniker!

 

Did what @Hubo suggested work for you? We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

All the best 🙂