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sd card storage

Status: Closed

hey

 

trying to use my sd card for spotify storage but when i go into settings on the app there is no storage tab

Hey @2bosse!

 

As we haven't heard back from you in a while, we'll be closing this thread.

 

Don't hesitate to open a new one if anything else comes up.

 

All the best.

Comments
ZullyB
Status changed to: Need more info

Hey @2bosse, welcome to the Spotify Community!

 

To start, can you let us know what device, operating system, and version of Spotify you're using? Also, can you try the steps here for us? They should help with this.

 

Last but not least, do you have enough free space or at least more than 1GB on your SD card?

 

Keep us posted 🙂

2bosse

Hey so Spotify version is a 8.4.39.673 arm v7

I am using a galaxy s7 edge android version. 7

JuanSebastian

Thanks for that info @2bosse.

 

Try deleting the app again. After that, connect your phone to a PC via USB, then head to Internal Storage > Android > Data and delete the folder called com.spotify.music (or com.spotify.mobile.android.ui) before reinstalling the app, but remove the SD card when doing this.

 

Let us know if this helps

Alfredo
Status changed to: Closed

Hey @2bosse!

 

As we haven't heard back from you in a while, we'll be closing this thread.

 

Don't hesitate to open a new one if anything else comes up.

 

All the best.