song is not the right length/plays whole playlist

[BorkedKnees]

In megadeth's newest album  "Dystopia" on the windows desktop app, the song "The Threat Is Real" is 54 minutes and 55 seconds and is consisted of the entire playlist when it's supposed to be Just that one song and 4 minutes and 22 seconds. Thanks for any help!

REMINDER: This only happens on my computer, on my phone it just plays the 4 min song but on my computer it messes up.

[Hubo]

Hey @BorkedKnees! Welcome to the Spotify Community!

That's not cool! Could you try to log out and log back in to Spotify? Does it still happen after that? If so, could you attach screenshots of what's happening? That'd be very helpful! 🙂

Have a great weekend!

[BorkedKnees]

yes I have tried restarting my computer and the app But unfortunetly it has not worked and here are the screenshotsdesktopphone

[Hubo]

Hey @BorkedKnees!

Hmm, I'm not able to replicate this on my end. Could you reinstall Spotify with these steps? Let me know how it goes! 🙂

Have a great weekend!

[BorkedKnees]

 hey sorry I didnt get back right away, and you have a great weekend too! I had school but I uninstalled and followed the steps but sadly im still having the issue any other ideas?

[Hubo]

Hey @BorkedKnees!

No worries! - Alright, thanks for trying! 🙂 What Spotify and OS version are you using? Also, could you send over the track URI of the track?

Thanks, have a good one!

[BorkedKnees]

version 8.4.0.539   by what spotify I dont know what you mean, im just using the spotify app and spotify premium through family 

here is the track URI

spotify:track:5qrlMOwqunICbaOZaKAoBN

[Maria_B]

Thanks @BorkedKnees.

Let's try a deeper reinstallation to get this fixed. Just follow these steps:

• Log out of Spotify and then close the program.
• Uninstall 
• Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

• Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account. 

• Restart your PC.

• Reinstall the app from here: http://download.spotify.com/Spotify%20Installer.exe

Let us know how it goes.

[Aimee_T]

Hi @BorkedKnees!

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, let us know.

Take care 🙂