The standard answers given by the bots on twitter are crazy. If we have follow up questions, we are being fed all this non descript standard responses, we already seen for days or weeks. We want more detailed answers given by human help desk employees.
Hey @Derots! Welcome to the Spotify Community!
Thanks for letting me know about this. Spotify doesn't use bots to reply to your questions on social media. Not to worry, I've passed your feedback on to the right folks. If you're still having issues with something, feel free to create a new post on the Community.
Have a lovely day!