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when you click an artist spotify closes

Status: Closed

basically when you click onthe artist while they are playing it crashes by its self

 

Hey @nejka878!

 

We're going to close this thread for now. Just let us know if there's anything we can help you with and we'll get staright to it 🙂

Comments
Laura
Status changed to: Closed

Hey @nejka878!

 

Could you let us know the device and operating system this is happening on? Does it happen when playing from an artist page or from a playlist?

 

We'll see what we can suggest.

nejka878

windows 7 on a computer it doesn't happen always it happens randomly no artist in particular it is just a bit annoying when it does

Laura

No worries, we understand.

 

Best thing to try here is a reinstall. Just follow these steps.

 

Let us know how it goes.

Natalie

Hey @nejka878!

 

How are you getting on since reinstalling? We're here for you if you need us 🙂

Leo
Status changed to: Closed

 

Hey @nejka878!

 

We're going to close this thread for now. Just let us know if there's anything we can help you with and we'll get staright to it 🙂

Pisklak89

Im dealing with the exact same problem but im on android phone, it doesnt happens while im using any other device, ive tried reinstalling and resetting everything I could but the app still crashes whenever I click on any artist 😞