when you click an artist spotify closes

[nejka878]

basically when you click onthe artist while they are playing it crashes by its self

[Laura]

Hey @nejka878!

Could you let us know the device and operating system this is happening on? Does it happen when playing from an artist page or from a playlist?

We'll see what we can suggest.

[nejka878]

windows 7 on a computer it doesn't happen always it happens randomly no artist in particular it is just a bit annoying when it does

[Laura]

No worries, we understand.

Best thing to try here is a reinstall. Just follow these steps.

Let us know how it goes.

[Natalie]

Hey @nejka878!

How are you getting on since reinstalling? We're here for you if you need us 🙂

[Leo]

Hey @nejka878!

We're going to close this thread for now. Just let us know if there's anything we can help you with and we'll get staright to it 🙂

[Pisklak89]

Im dealing with the exact same problem but im on android phone, it doesnt happens while im using any other device, ive tried reinstalling and resetting everything I could but the app still crashes whenever I click on any artist 😞