my original post was closed, It was not resolved. with the windows phone 10 app (Lumia 950XL) the app will stop playing a song. It will randomly say "loading" than stop working. This happens with wifi and data. Why would you close the original post without trying to resolve the issue??? It's bad enough the Xbox one app doesn't let see your whole music catalogue, and now the windows phone version is unusable ! I may need to cancel my subscription.
We're sorry you feel this way. We'll gladly pass your feedback on to the right team about this.
If anything else comes up, just give us a shout.
All the best.