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90% empty track !

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90% empty track !

Newbie

I don't know if I should post this here, but I have a problem with a track that normally last 3:02 minutes, "Beat it" from "The Sunshine". It lasts here 40:19 minutes, and it is literally empty, like 37 minutes of silence after the 3:02 minutes of actual music. Hope it will get fixed soon ! 

Thanks.

1 Reply

Re: 90% empty track !

Rock Star 7
Rock Star 7

Hey Nathan,

 

Welcome to the community!

 

I have tried playing the song on many of my own devices and I can confirm that the song is definitely broken. I would recommend reporting the issue to the Spotify support team. To do so, follow these steps:

(As listed on the Broken Tracks or Album support page.)

 

  1. Go to the submission form.
  2. Choose I want to report a broken song or wrong song information.
  3. Click I STILL NEED HELP.
  4. Find the URI of the content:
    1. Open your desktop app and go to the track/album/artist you wish to report as incorrect.
    2. Right-click it and select Share.
    3. Hover over Share, then click Copy Spotify URI. The code is copied to your clipboard.
    4. Paste the URI into the relevant field of the submission form.
  5. Fill in the other details of the form.
  6. Click SEND QUESTION.

Note: The URI looks like this: spotify:track:4uLU6hMCjMI75M1A2tKUQC. It’s not the same as a standard Spotify link, which starts with open.spotify.com.

NoahRock Star 7
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