Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

ALL MY PLAYLISTS DISSAPEARED YESTERDAY!

ALL MY PLAYLISTS DISSAPEARED YESTERDAY!

Good morning! I have realized that all my playlists have dissapeared. I am connecting from different devices. Same result

I update my playlists regualrly (on a mionthly basis),have several followers for each list... I am a Dj and use this lists to promote my work (among other tools)
It is very important for me to recover my lists

I am a premium user

How can I recover all my lists?

How can this happens?

Thanks for help!

Reply
3 Replies

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

OK Thanks

But it is more than 48 hours now and no reply\

No playlists either of course

 

Reply to the email you received with ticket number, it should speed up the
support.
Camillo

Suggested posts