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After updating my Facebook password, all of my Spotify playlists and starred tracks disappeared.

After updating my Facebook password, all of my Spotify playlists and starred tracks disappeared.

I linked Spotify to Facebook, and changed my password due to the Heartbleed bug. Using the desktop app on my work computer (Windows XP OS) I logged back in to Spotify using Facebook only to discover that all of my starred tracks and playlists are gone. They're unavailable on my mobile app and when I log in at home on my Mac (OS 10.6.?)

 

I contacted Spotify a few days ago (Spotify Case # 01386847) to get help with the issue but have not received any response.

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1 Reply

Normally when this happens, you don't have a Spotify account created via Facebook, but a stand alone Spotify account. If that is the case, you need to log back into Spotify using your Spotify username and password rather than your Facebook details to get back to your account.

Peter
Spotify Community Mentor and Troubleshooter

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