After updating my Facebook password, all of my Spotify playlists and starred tracks disappeared.

Reply
Highlighted

After updating my Facebook password, all of my Spotify playlists and starred tracks disappeared.

blurr1974
Newbie

I linked Spotify to Facebook, and changed my password due to the Heartbleed bug. Using the desktop app on my work computer (Windows XP OS) I logged back in to Spotify using Facebook only to discover that all of my starred tracks and playlists are gone. They're unavailable on my mobile app and when I log in at home on my Mac (OS 10.6.?)

 

I contacted Spotify a few days ago (Spotify Case # 01386847) to get help with the issue but have not received any response.

1 Reply
Highlighted

Re: After updating my Facebook password, all of my Spotify playlists and starred tracks disappeared.

Peter__
Community Legend
Normally when this happens, you don't have a Spotify account created via Facebook, but a stand alone Spotify account. If that is the case, you need to log back into Spotify using your Spotify username and password rather than your Facebook details to get back to your account.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

SUGGESTED POSTS